Rent The Runway

Love the idea and the options, but the clothing doesn't really work for my body type since I always need to adjust formal dresses I purchase. I do love their NY sample sale and go whenever it happens, so I'm glad about the options and opportunity to try on clothing before purchasing!

I was attending a wedding in Palm Springs and didn't really have anything to wear for the occasion, and didn't want to buy anything so it seemed like the right time to visit RTR. I don't know if it was because it was a first time use but I was able to order two sizes in the main dress I wanted which was amazing because the smaller size did NOT fit. I loved that I didn't have a dress I'd never wear again sitting in my closet. The whole process was very easy, with little to no effort on my part. I would absolutely utilize this again, probably only for weddings.

I do wish they had some wider selections of certain brands, but I understand that's not always possible.

Love the novelty of getting new clothes in the mail, and the subscription is very fun. It's especially great for rotating through big-ticket items like outerwear. The user reviews are also very helpful.

Most clothes are in good shape, although I did receive certain things that showed signs of wear. Sometimes the selections were limited and options I wanted to try were consistently unavailable. It was disappointing to receive clothes that were unflattering or didn't fit.

RTR has been really helpful for a few events. I used it for 2 galas and 1 themed birthday party (tropical disco) and had great experiences with the customer service and style selection! Receiving the same style in 2 sizes has been really important since different brands use different sizing. I appreciate that RTR includes 2 sizes in the price for 1 style. Each time I've "rented the runway" I get SO many compliments! Part of this is probably because I want to make my RTR money/experience count so I get styles I wouldn't normally wear. I'm interested in the monthly membership but haven't pulled the trigger on this yet. I have friends who do this and love it but I'm too dedicated to my existing closet at the moment. My pregnant sister just started the monthly membership to rent maternity clothes and I honestly believe this is the most valuable part of Rent the Runway.

Have been a subscriber for the past year and truly loved my experience. The customer service is kind and super responsive, their selection is impressive and ships to me same day within NYC! Over time, RTR has narrowed in on my sizing super well and I've been impressed with how they can recommend clothes that actually fit me.

I would love to learn more about RTR's sustainability standards/processes. I've also found that sometimes in higher demand periods the selection of clothes actually available to rent can be quite low.

I have always had a good experience renting the runway for special occasions like prom, weddings, etc. One time I got a dress two days before a big event that didn't fit me and they let me swap it out for free at the NYC store and it was such a relief.

I have found sometimes though the selection for a specific week to be desired...I have also eyed their more everyday clothes rental selection and just tend to find that most of it is more frilly for my fashion taste but I'm probably not their target demo for that subscription anyway. I wish I knew more about if the shipping + dry cleaning ops were really as sustainable of an option as they say.

I have been using Rent the Runway for years, and now I cannot live without it. I am *literally* hooked, because without it I would have no clothes. I have become deeply dependent on it - which is totally the point! I started to work with this brand in college and their crash courses made me fall in love with the brand. I love their ethos, I love their branding, I love what they stand for. I am such an authentic spokesperson for this company.

RTR could use more youthful brands, more high end brands and I would love them to bring back their unlimited program.

It’s a really smart concept and it definitely led the charge for similar services. The clothing on the site is so exciting and other services now offer items that are a little more “hip”

More styles !

Overall I think think this is a great concept and product but it may not be for everyone. I love to buy and try new clothes because it gives me something to look forward to and it makes me feel like I’m good about myself to dress well. Rent the Runway allows you to rent nice designer clothing for a fraction of the price of buying but I think the real reason I keep coming back to it is the reviews. You can read real reviews and see photos of people wearing the clothes IRL to get a better understanding of how things look and fit. To me this is invaluable because the model pictures on company websites keep getting worse and worse (you can barely see the actual clothing these days). I also think RTR does a great job of bringing in cute new on trend items. I have both subscribed to the monthly rental service and one time rental both with great success. I’ve rented clothes and accessories for work, weddings, camping, dinners, beach days, and a million other things.

I will gladly give RTR 5 stars when the improve the following: - extended sizes including petite and tall sizes - better quality control —sometimes i get things that are too worn and should have been taken out of rotation - easier cancellation (you have to email or call)