• Kris K 1 Review

  3mo ago

  I placed a large order for over $500, it's been weeks and still hasn't shipped and Quiet Town customer service has not responded to my inquiries. Buyer beware! They are shady. I hope I can get my money back.

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• Sara WLevel 5 54 Reviews

  9mo ago

  Would recommend

  Reyes Rug

  I am obsessed with this bath mat. I spent months looking for a bath mat that would match my extremely chaotic-looking tiled bathroom, and as you can see based on the images, this was my only option. I do think it's a wild price to pay for a bath mat, but it's heavy and nice quality, and I'm hoping it will last a while. The reasons I knocked off a star is partially because of the price, but mostly because this bath mat took about 5 months to receive. It didn't say it was backordered when I ordered it (I believe from West Elm, not Quiet Town direct), and the backorder date eventually showed up afterwards, and then kept changing to later dates. Like I ordered it in December and didn't receive it until late April. I understand there may be manufacturing issues but I didn't receive any updates from Quiet Town or West Elm regarding the backorder, so I had to get another bath mat in the meantime while I waited for this one.

  

  

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• Andrea S 1 Review

  8mo ago

  Sun Shower Curtain

  Never received. Seems others have had the same experience, I ordered a shower curtain, the site says it will ship within 4-6 days, 2 weeks go by without a word so I email them. Apparently it's been "backordered" and will ship in a month. They were not going to bother to tell me this of course, I had to reach out to them first. I decided to wait, the timeframe they give me comes and goes, I then get a mass marketing email that their sun shower curtains are back in stock and everyone should order them. I emailed them again asking when to expect my shower curtain and they say that it is still backordered and I can expect it in a month. Exactly the same canned answer as the first email. No apologies or explanations, no assurances that I would actually receive it this time. This place is a joke, they have 1 star reviews everywhere for a reason. Don't bother with them, you will never receive what you order.

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• Adelle CLevel 5 31 Reviews

  1y ago

  Would recommend

  Bathroom rugquiet town

  I’ve only purchased one item so far from this brand. I was looking for an oversized, stylish high quality bathroom rug. I bought the 56x22 Ojai Night Ride rug. Looks fantastic, glad I splurged - just need to make sure it holds up over time.

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Quiet Town makes a like of bath accessories for your home.

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