Non-GMO Creatine Supplement

3.5 • 2 Reviews

I'm content with this creatine so far. I'm new to creatine so I didn't know what to expect, but I like how clean this product is, with no additives, and no flavors. I simply don't understand why supplements need all these added flavors/sweeteners etc. Obviously this is a highly processed product but it seems the company has done a lot of testing to make sure it's safe. I've knocked off 2 stars because the package refers to a serving size as "1 scoop" or 5g, which for the average person in the US makes no sense. I tried using a scale and my teaspoons/tablespoons to figure out which one equals 5g, and none of them do. I was also not clear on the fact that the scooper was in the container, as they didn't share that information with me after purchase. It's a small plastic scoop, and it would be nice if it was metal. I would prefer them to send a free metal scoop with a first purchase or something with a code, as opposed to including a plastic one with no measuring info on the scoop.

The creatine is slightly more gritty than my usual Thorne brand, but it’s not a huge issue. My main issue is with the packaging and customer service. The bag looks nice, it is just too bulky and, worse, product can get into the seal and it doesn’t feel like a secure seal at all. I transferred the product yo a secure jar. There was an initial issue with my order and when I perused the website for clarification about returns I saw difficult they make it if you went to return a product. Additionally there are many people online with customer service issues…to the point that I would be concerned with ordering from them in the future. Why put the effort into making a good product, but not want to have goodwill with the people who buy your products? It erodes the sense of trust in the products.