4.3
77% of reviewers would recommend to a friend
OurX
4.3 • 25 Reviews
•

4.3
77% of reviewers would recommend to a friend
OurX earns mixed-to-positive reviews: the brand delivers noticeable softness, shine, and scalp relief for many with coily to very textured hair, yet underwhelms or feels heavy for finer or looser curls. Reviews praise the luxurious scent, refillable packaging, and effective Treatment Leave-In and deep conditioner, while citing issues like drying shampoo, minimal slip for some, itchy reactions to the oil, confusing or unreadable labels, and products that weigh hair down.
AI summary based on Thingtesting reviews
1y ago
The product took an awfully long time to ship due to a back order. I finally got to try my products last night and this morning I checked out my dry hair and WOW the shine, the scent and the softness of my hair was marvelous!! My hair did have shedding but that could be because I was waiting 3 weeks before washing my hair with these products. Yet the slip was still good when using the shampoo, mask and leave-in. I didn’t try the pre-poo oil because I don’t like one of the ingredients. I’ll try the refresher before I wash again. I would have given 5 stars however, I need to find out if my hair has any changes where the hair no longer floats to the top but floats to the bottom and therefore should I change products? Or can I keep using these? So far, I haven’t heard from anyone. Thanks so much for creating this brand.
2y ago
Terrible on 4c black hair. Felt like a shampoo and conditioner from a cheap hotel. Shampoo is very drying. Conditioner didn’t soften or detangle. I also lost more hair than usual. Impossible to read labels as well. I felt like this was a complete internet scam and they just put a basic shampoo and conditioner into fancy bottles.
2y ago
The products are very good in my personal opinion, I love that the cleanser has a nice lather with slip my curls loved that. And I love the idea of building your own regimen with specific products from the line, as we have unique patterns/ textures. I enjoy using my products, and can’t wait to see what’s next!
3y ago
I purchased the pre cleanse hair oil shampoo, conditioner and leave-in . First of all. The hair oil made my scalp itch like mad. I washed it out with the shampoo. Very moisturizing but my scalp started to itch more. I then used the conditioner. Minimal slip. Absolutely no moisture. My hair felt like it had been clarified. Upon rinsing out my hair was dry like sandpaper. Leave-in gave me no moisture and barely detangled. So far the line was a total bust for me. I'm asking for a refund. In the trash it all goes. By the way I have 3c hair that is color treated. Muy scalp is on fire as I write this review. I did order the scalp lotion for moisture in a separate order. Wish I hadn't done that. Hope it works for others but I think the pH wasn't right for my hair
3y ago
I have almost used all of the detox regimen after ordering it when it launched. As a woman with Nigerian origin and 4C hair, it has been an amazing experience to watch my hair soak up this product and flourish in its health and growth!
Verified purchase