4.7
81% of reviewers would recommend to a friend
OGL
4.7 • 163 Reviews
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4.7
81% of reviewers would recommend to a friend
OGL earns mixed-to-positive reviews: customers praise the elevated basics—especially Brami tops with built‑in bras, soft fabrics like Cotton Lyocell and Skinkiss, flattering fits, and sets that travel well—while recurring complaints cite inconsistent sizing, confusing sustainability claims, and garments that occasionally feel cheap or misrepresented. Reviews also split on operations, with many lauding standout support from reps like Bonnie, Jessica, and Grace, but others reporting missing orders and a frustrating, email‑only return process.
AI summary based on Thingtesting reviews
4mo ago
I have a few OGL pieces. I have this dress in the Purple Gloam. The fabric is so soft. It is a joy to wear, very comfortable. Highly recommend. Additionally, customer service is exceptional and very motivated to ensure you receive pieces that work for you.
4mo ago
I have a few OGL pieces. I have this dress in the Antique Gold colour, it is beautiful. The fabric holds its form, not easily wrinkled. The top part is a bit long for my short torso, but being a dress, it is not a problem. Very classy, highly recommend. Additionally, customer service is exceptional and very motivated to ensure you receive pieces that work for you.
4mo ago
The jumpsuit fits my body to the T. The comfort and fit and getti getting in and out of it are the utmost.
4mo ago
In love with this skirt! So comfortable and the fabric is Devine! Looks amazing! Customer service at this company is the best as well! I have bought at least 40 pieces and I get compliments all the time when I wear my items
5mo ago
Excellent customer service. Responsive , informative and great follow thru
5mo ago
I am absolutely in love with OGL: I've bought from them countless times and I'm always delighted by how beautiful, comfortable, and breathable their pieces are. They make you look elegant, yet feel as comfortable as if you were wearing pajamas. The softness of the fabrics is amazing. For the first time, with my last order, one of the dresses I ordered didn't fit me quite as well as I'd expected. When I contacted customer service (which I'd never done before), Minney was incredibly helpful, offering me plenty of options and making it easy to find the perfect solution. I'm so pleased to see that the customer service lives up to the high standards of the designs and the quality of the garments. I'll be back, as always!
5mo ago
I was very impressed with the service that was provided to me when I wasn't satisfied with my first order with OFL. The fit wasn't good for me and I was given the opportunity to choose other models which I ordered and was very happy with the products. The look and the quality is exceptional. Will definitely order again with OGL.
5mo ago
My experience with OGL was extremely positive from start to finish. The products I purchased (the Lyocell Wool Skirt and matching Surplice Top) were of very nice quality and exactly as described. The fabric is heavy, yet comfortable and drapes beautifully. (Frankly, much nicer than I'd expected.) These pieces will become staples in my wardrobe. What was even better was the customer service and the entire size-exchange process. Jessica, the CS representative made it a seamless, reassuring and straightforward experience. I will not hesitate to buy OGL products in the future.
5mo ago
I love the styles. Some of clothing has a nice quality. I'm really surprised. Customer service is good. I have asked for a refund and they countered with exchange of equal value and to keep the outfit that I wanted to exchange. Waiting to see if I like the new product.
5mo ago
I took a chance and ordered a few items after seeing an ad on Facebook. I ordered several tops for myself, a dress and an outfit for my mom. I decided the color and style of one brami top did not suit me and the dress I ordered was a bit tight. I emailed customer support to see about exchanging my items. I was pleasantly surprised that all I had to do was pay shipping to exchange without sending the originals back. I can give the other items to my friends an share these comfy clothes! Great service and great products!
5mo ago
This set is so soft and comfortable yet stylish and chic. Feels like I'm wearing sweatpants! The fabric is high quality and feels thick and weighted. I also bought the belted shawl collar robe jacket but it was huge despite it being an XS. I'm 5'1" and 116 lbs. The return process was incredible. They told me to just keep the jacket and choose any item(s) of equal or lesser value in replacement. I just had to pay $8.99 for shipping. I ordered two items that ended up being $4 over. I emailed to ask how to pay the difference, and they volunteered to swallow the cost! That customer service is almost unheard of.
5mo ago
I accidentally encountered OGL through the social media and gave it a try. After ordering a few wonderful outfits from OGL , I fall in love with this brand. Fabrics and designs made very comfortable and true to size with some extra stretch. OGL TOPS easily became my favourite and replaced items from another famous brand I had in my collection. I recommend this brand now to all my friends.
5mo ago
Very nicely designed top. It has a bit of a low cut at the armpit. I had to size down from my regular size S to make it sit right without showing a bra. Quick and easy exchange. Very satisfied with my purchase and experience at OGL.
5mo ago
The products themselves appear to be decent quality but the sizing is pretty inconsistent. Overall the customer service has been very generous, as they favor sending out replacement items essentially for free (you just have to cover the shipping cost) rather than processing returns.
5mo ago
These pants are amazing. They dont wrinkle. They are cool and easy to wear. I plan on living in them all summer long! I got the green and the flutter sleeve top in matching fabric. Chefs kiss
5mo ago
Great quality material! Will last a long time and will travel well. I ordered the wrong size and got a small shipping fee was fixed --NO problem!! Great customer service!! True to size fit also. Will be ordering more!
5mo ago
The service is amazing! I had an issue with a dress and wanted to exchange it and they were so accomodating. Lovely customer support and lovely dress.
5mo ago
i love this shirt! super cute, fits well, i can wear it with so many things. the material is soft. I think I’ll be able to wear it for stupid periods of time through Europe.. the price is reasonable! highly recommend
5mo ago
This top was too small for me and when I reached out for an exchange the representative went above and beyond to help me quickly get the size I needed. I am so grateful to her!
5mo ago
Beautiful products and the best customer service I’ve ever experienced with an online company. Highly recommend supporting this sustainable company - you won’t regret it!