4.6
81% of reviewers would recommend to a friend
OGL
4.6 • 91 Reviews
•

4.6
81% of reviewers would recommend to a friend
OGL wins praise in reviews for soft, well‑made basics—like brami tops, Drapey Bamboo Ponte trousers, and Skinkiss and Cotton Lyocell pieces—that fit flatteringly and often include built‑in bras, while responsive agents like Bonnie, Monica, and Jessica make exchanges effortless. However, reviews also flag inconsistent sizing, occasional color/fabric mismatches, disputed quality on some “linen” pants, and a returns process that can feel obstructive despite sustainability messaging.
AI summary based on Thingtesting reviews
3mo ago
I ordered a medium, which turned out to be a bit too big. I contacted the team and requested an exchange, to which they have sent me an additional skirt in a smaller size. Absolutely excellent customer service.
3mo ago
I love this outfit; the fabric feels buttery soft and looks so elegant on. I recommend following the suggested sizing. I bought a medium for the top, and after reading the reviews, I added a small in the pants, which turned out to be a bit snug on me. Customer service handled every detail and made my exchange process easy. THANK YOU! I can't wait to wear this to my event next month. I look forward to purchasing this fabulous set in another color.
3mo ago
Bonnie is AMAZING! The whole team is truly- they have been nothing but kind, helpful, and supportive. The clothes are spectacular too! I can’t recommend OGLmove enough. I feel so cute and classy in everything I have from here!!
3mo ago
I love OGL products. They are always soft, versatile, and well-made. I love that you can mix and match their pieces and so many of the tops have built in bras. I had to reach out customer service to exchange a skirt for a different size and they were extremely prompt and helpful in coming up with a solution. They immediately understood the issue and went above and beyond to help me.
3mo ago
Love the set, but I needed the top in a medium rather than a small. Customer service was fantastic and fast with the request! Very pleased! Will order some of the long-sleeve tops to wear under the sleeveless split hem top. The set is fantastic for airplane travel and can mix and match the pants with different tops on location. May order in another color! Thank you, thank you.
3mo ago
I have bought at least 10 different items and have been so satisfied. The fabric is buttery soft, perfect for winter and fall. Looking forward to trying the summer clothes. In addition to the lovely products, their customer service is on point. Quick to respond and quick to action. A+++ to them!
3mo ago
Love these pants. I really like all the pants and their customer service is so great. They make it so easy to exchange items and you have so long to do it. The convenience of everything makes it simple and their products are truly great! Warm, well made, cozy, comfortable, I keep going back for more.
3mo ago
10/10 service everytime. I have been buying from OGL Move since 2023, and have never had an issue. However, I was recently sent the incorrect top color and reached out to support. They immediately responded and offered a replacement. I can't praise Bonnie, Jessica, & Chris enough!
3mo ago
I was hesitant that the built in bra would support "the girls". I was wrong. I am very impressed how well it supports and flatters. The fabric of the tank is very soft and a perfect weight. I'm looking forward to getting additional colors.
3mo ago
It was my first time ordering from OGL and I was pleasantly surprised by the quality of items as well as the customer service. Items shipped from overseas and arrived in less than 2 weeks, and the brami tops are soft, comfortable, and flattering. I reached out to return 1 item and they offered an exchange instead where I got to keep my original item, and the customer service process was quick and convenient, and hopefully the delivery will be as well. I would definitely consider ordering from again, although like any online brand, I am skeptical of how ethical their production actually is. As a consumer I am always looking for ethical options at a decent price, and did appreciate how their return process was thoughtful about emissions and encouraged sustainable practices.
3mo ago
I have made several purchases with OGL and have been extremely happy with each garment. Their clothing is of good quality, beautiful fabric, elegant fit, and high-end style. I’m 5’10” at 135lbs, I wear a S in skirts, and M in tops cause of my broad shoulders. The fit is perfect. Thank you OGL.
3mo ago
First, the customer service is AMAZING. The item is well made, fabric isn't thin of flimsy. If you need "travel clothes" or just stuff to hang around in that is dressed up ( not the BLACK LEGGIN look :-( gag) you can be casual yet , sophisticated and Affordable. I like OGL!.
3mo ago
This set is amazing. It is practical and very comfortable. The look is outstanding, and the material is of great quality. This set could be worn on many different occasions. The customer service is friendly, efficient and fast!
3mo ago
First the material is very beautiful and comfortable. The fit is so flattering. Love this dress! Easy exchange for size.
3mo ago
I had a mix up with an order and the customer support I received to resolve the issue was fantastic. I was a little impatient at first but they quickly helped with a resolution and they were understanding. This is a small company that cares about their customer and it shows. They made getting my exchange easy and painless. I will order again from this brand. The clothes are well made and comfy.
3mo ago
In a time when true customer service feels rare, Bonnie is an absolute breath of fresh air. What makes her so exceptional isn’t just her professionalism—it’s her heart. She treats every interaction with genuine kindness, patience, and care, and you can truly feel that she wants you to have the best possible experience. Shipping, returns, and exchanges—things that often feel stressful or frustrating with other companies—become completely effortless with Bonnie. She goes above and beyond in ways that are hard to put into words. You never feel like a transaction; you feel valued. Because of her, I am a faithful and grateful customer, and I have gladly referred family and friends. In fact, I have stopped shopping at other stores I once loved simply because their return and exchange policies are so difficult and impersonal. Once you experience service like Bonnie’s, it’s hard to settle for anything less. Every company should be so fortunate to have someone like her. Bonnie, thank you for caring the way you do. You are truly one of a kind, and the difference you make does not go unnoticed! ❤️❤️
4mo ago
Horrible experience so far, "linen" pants are truly awful and cheap. They have a returns scam. I have run into this before and was concerned prior to ordering. Their website says 365 Easy returns however they send you emails trying to persuade you to exchange or take a gift cards. I ordered multiple items to try different sizes spent $250 and all pieces are awful. I cannot secure a return code. Please beware if the clothes do not fit you're stuck. I will be opening a dispute with my credit card company.
4mo ago
The set I ordered is fantastic and I am excited to wear it. Fabric is great, fit is great. Only took a star off because of shipping issues. But Bonnie from support more than made up for that and was very helpful!
4mo ago
⭐⭐⭐⭐☆ I’ve had a great experience with OGL Move overall. Their customer service is excellent—responsive, helpful, and genuinely caring—and the quality of the clothing really stands out. Everything I’ve ordered is well made, comfortable, and very stylish. The only downside I’ve noticed is that sizing can be a bit inconsistent from one outfit to another, which makes ordering a little tricky. That said, the fit and quality once you find the right size are absolutely worth it. I’d definitely recommend them and will continue shopping with them.
4mo ago
Yes, the return process is a bit odd but the customer service has been super solid (thank you, Bonnie!). I have a number of pieces that transition easily from day to evening, and make traveling with style a breeze. I want Brami everything!