OGL reviews and discussion

4.7

81% of reviewers would recommend to a friend

Reviews mention

  • Buttery-soft fabrics and drape
  • Flattering, supportive brami tops
  • Elegant, versatile matching sets
  • Thoughtful, travel-friendly designs
  • Inconsistent sizing across garments
  • Tight, uncomfortable skirt waistbands
  • Small, misshapen bra pads
  • Occasional cheap-feeling materials

OGL earns mixed-to-positive reviews: customers praise the elevated basics—especially Brami tops with built‑in bras, soft fabrics like Cotton Lyocell and Skinkiss, flattering fits, and sets that travel well—while recurring complaints cite inconsistent sizing, confusing sustainability claims, and garments that occasionally feel cheap or misrepresented. Reviews also split on operations, with many lauding standout support from reps like Bonnie, Jessica, and Grace, but others reporting missing orders and a frustrating, email‑only return process.

AI summary based on Thingtesting reviews

163 reviews and posts

  • I was not too happy with the fit of this dress on me, and wanted to exchange it. I reached out to customer service, and Monica has been most helpful with the exchange. I have previously bought products from OGL that I am very happy with, as the quality and make is great. Now I know customer service is too.

  • All OGL skirts I have purchased are beautiful and have great movement. I usually don't even like maxi skirts on me, but OGLs are so flattering and I can't stop buying them! Customer service is great too. The only thing I wish is that the waistbands were less tight. They really dig into my waist even though they fit perfectly everywhere else, and that part is unflattering.

  • It was my first time ordering from OGL. All 4 items I ordered arrived so quickly. Unfortunately, due to the styles I chose, most of the items were too small. I was so impressed with the immediate response from the customer service. It was a easy communicating with Grace and I am very happy with the options to replace my items. I am excited for the new items I ordered as I know the OGL uses quality material and the stitching is clean.

  • Great customer service!i have purchased a top and i wanted to return it because i need it a size smaller.I have been assited through email and i was very happy with the outcome.Also the quality of the product it is very good.

    Received a free product from OGL
  • ★★★★☆ Unfortunately, this dress was not a good fit for my body shape, but the quality was lovely. What impressed me most was the outstanding customer service. The OGL team was incredibly helpful, responsive and generous in finding a solution. Excellent experience overall!

  • ★★★★☆ Unfortunately, this dress was not a good fit for my body shape, but the quality was lovely. What impressed me most was the outstanding customer service. The OGL team was incredibly helpful, responsive and generous in finding a solution. Excellent experience overall!

  • ★★★★★ Beautiful color and incredibly soft fabric. The cotton and lyocell blend feels light, breathable and very comfortable. Elegant, flattering and easy to style. A perfect everyday top!

  • ★★★★★ A true summer staple! Elegant, flattering and comfortable even in 35°C weather. I loved it so much that I bought it in three colors.

  • This top is so confortable and elegant with the open back! It fits with everything and give an elevated look. The exchange policy is also amazing when the fit isn't right. Love OGL for the quality and elegant vibe! 🤩

  • Very comfortable and high quality that can be dressed up or down. I love the soft feel of the cotton and the beautiful colors.

  • This set is amazing! It's confortable and I look gorgeous in it. The OGL support team is always so kind and helpful. Love OGL so much!

  • Purchased the viscose linen Vneck dress, and it looks lovely. The material is very soft, and I love that the dress has pockets. I also purchased a top which did not fit ideally so contacted Customer Service. Grace was a huge help with enabling me to get a different top at an affordable price. Really appreciate the approach by this store.

  • OGL offers excellent quality, and the styling is modern and comfortable. I was very pleased with my order and received great customer service from Monica when I had to exchange an item.

  • These pants are my favorite pants ever! And I am in my late 50's - so I have owned plenty of pants. The fabric is so soft and stretchy and comfortable and made of healthier fibers. I own them in Smoky Navy and wear them mulitple times a week. I made a comment on Reddit that I keep checking back to see if OGL adds them in black - and someone from the company emailed me to say she requested to the buyers that they add it in black. The OGL customer service is amazing!! The clothing comes wrapped in paper - not plastic!! I buy natural fiber clothing to avoid the microplastics and harmful chemical dyes - and when they arrive wrapped in plastic, it makes me scratch my head. I tell everyone about OGL and highly recommend their clothing!

  • Great customer service - they offered me great exchange / return options when you usually don’t get much choice and you’re often the one totally inconvenienced. It’s nice to see a company putting customer satisfaction first, and it’ll definitely make me come back for more! I may have a whole closet of their clothing before long - I love everything on the site! And upon receipt, the materials feel and look great - very nice quality and style.

  • Customer service is exceptional. Very prompt and attentive in getting exchanges for some pieces that were too small.

  • I love the quality of this first item I bought from OGL. But it’s the clear business plan and commitment to sustainability that will have me looking to OGL first for clothing. That, and I loved the customer service Annie provided for a size exchange!

  • I purchased 2 dresses. The black bra dress is perfection! I love it so much. The second dress did not have the built in bra and as lovely as the colour is it didn’t suit me. I wanted to return and customer service was the best ever. They helped me select another item and were very generous in the exchange. I appreciate how careful they are with their carbon footprint and it shows in how they manufacture and aim to reduce excessive shipping . I am grateful to have found this company.

    Received a free product from OGL
  • Quality of product is excellent. Colors and sizes as described on website. Customer Service was very helpful with my exchange. I didn't care how the items looked on my body type. Looking forward to seeing the items I exchanged.

  • This top looks very professional. I am happy to add it to my work collection. There isn't much stretch to the material, so keep this in mind when ordering. I have the dark berry red colour and it is lovely. If you have an issue with the size you order, contact customer service. They are highly motivated to ensure you receive pieces that you love.