OGL reviews and discussion

Love the pants, they are soft and comfy and have an elevated look. I had to return the large I got, I’m in between sizes , so I’m getting medium and it was super easy to exchange. Love OGL for elevated basics!

I did love these pants but I found them to fit larger than description - I ordered small and I am 5'3" and 118pounds. I also ordered along with a few other items, the 2 pc ruched tee and wide leg pant but again, I felt I was swimming in them as the leg is really wide and flowing so it was a bit much for me. However, the clothing itself was beautiful. So I reached out to enquire about returning and "Grace", responded very quickly and was extremely helpful. It made the whole online shopping exchange experience pleasant. I will absolutely be shopping with OGL again!

Cici was a delight to deal with whilst I was exchanging a few tops with OGLmove. Thank you Cici 💕 I was surprised by the generosity of the company and found their commitment to reducing their carbon footprint admirable . Their focus on sustainability will be a reason for me to keep coming back and purchasing their products . Thank you OGLmove for the exemplary service and generosity. I’ve enjoyed the experience .

I purchased a dress for my wife as a surprise. I quickly figured out she was between sizes, guessed, and guessed incorrectly. So I then reached out about a return. Jessica jumped on my email immediately and told me they'd ship me another without me needing to return the first dress - I just needed to pay shipping. Then, to make things event better, she provided a coupon for the next purchase. Needless to say, I was very surprised! Great customer service!

Good quality , dresses are really nice, awesome customer support I recommand

Above and beyond my expectations. Customer service was very quick to respond. Not only that, they were concerned for the fact that the package was stolen, even offering to send it again for free. What an amazing company. Not many out there with the same values. Thank you OGL! You are my favorite company!

So comfortable, high quality. I was skeptical but now I wear it to work all the time.

Happy with my OGL experience, at first I thought the return policy seemed complicated but once I figured it out, the customer service exceeded expectations and I’m really happy with my purchase.

This was a beautiful shirt - high quality and soft texture, I just couldn’t style it with my existing clothes. I requested an exchange and Monica was super responsive and easy to deal with. Will definitely order again!

Great experience - quality products and if you do have any issues (I had a top that didn't suit my shape) they could not be more helpful!

This top is lovely - very stylish and the built in bra is incredibly comfy in this hot weather while also being very flattering (more than any other built in bra i've found) I also had an issue with one top I bought as the style didn't suit me but customer service could not have been more helpful and I've now exchanged it for another top with no issue at all. I'm very impressed with this company and will definitely be back.

I would like to thank OGL Move for their excellent customer service and the great quality of their products. The team was incredibly kind and helpful. The clothes I originally purchased were too big, and they generously sent me new ones in the right size as a gift. I truly appreciate their kindness and outstanding support. I highly recommend OGL Move for both their high-quality products and exceptional customer service!

Love everything I’ve ordered. Their product is so well made and fits perfectly. They have great colors to choose from and they arrive on time. Their customer service is the best I’ve interacted with. Love this company!

Customer service is very helpful and friendly

This may be a long story for some, but I believe without the details, it just does not explain the significance of the service I received from Jessica and Melissa. About eight weeks ago I ordered two pair of pants from OGL. I was outside hanging a planter up while standing on a step trying to gain a few more inches. I’m a petite at 5’4” so every inch matters 😊 I crossed over my leg to get a better balance on the step, but there was no more step. I tripped over my ankle and came down hard on the slate pathway. I won’t go into the ambulance ride and all of that - suffice to say I was in incredible pain and shock. I was diagnosed with a broken fibula and Tina and scheduled for surgery to have plates and pins put in. I was in hospital for one week. While the wonderful nurses did their very best to manage pain etc. I was not in a good space in my head. My family were fantastic and understanding, but I had been told I would be eight weeks of non-bearing weight which meant it was June on our beautiful Island and I wasn’t going to get to do many of the things with family we had planned. Again, not in a great headspace. A couple of days after I returned home my daughter brought in my mail and there were my packages from OGL. I had noticed when I ordered them that it had said they ran small, but didn’t taken that into consideration. As soon as I held the pants up I could tell they would be too small. I know this sounds like the silliest thing, but it was like the final straw! I cried, I was so frustrated, how was I going to return these, what kind of hassle was I going to get - I just couldn’t do it! Several days passed, and I thought I would just contact OGL and explain that I’d ordered the incorrect size but not go into further detail. I was gobsmacked in a time where we spend money in shops and are then asked to pay .25 cents for a bag to put the items in, by the response I received. “No problem at all and here is the link with all the information you’ll need. Thanks for choosing our company.” While I had been feeling pretty sorry for myself, I’m embarrassed to say, I was just so grateful for this response! I emailed back thanking them and explaining about what had happened- again a response that was kind and helpful. Two customer service representatives went above and beyond- Jessica and Melissa. These ladies acknowledged that this was more than a purchase. Thank you ladies! I have been a customer of OGL since 2024 and have shared my feedback of the excellent quality with many many friends who have also purchased items. My new pants are on their way and while I won’t get to wear them for a little while yet - I can’t wait to see them. Thanks for making petite sizes OGL! After this latest experience, I no longer feel like a customer, I feel like one of the team! I want to support good people doing good things! I apologize for the long message, but wanted to share. Kindest regards, Gaylene

incredibly soft and so versatile. love this company! easy returns and quality is unmatched. highly recommend buying from ogl. so many different materials for all seasons

Amazing quality!! — the material is so soft and has a nice weight and drape, and is cool to the touch. The midi length was also perfect for my height. As for customer service, I give them an A+++. I ordered two dresses in size XS and they were a tad bit tight under the bust. I thought I was XS according to the size chart but maybe I’m in between sizes. For reference I’m 5’2” and 105 lbs with a bust size of 32B. Well they offered to send me the size S in both dresses, and I could keep the XS dresses at no charge (I will probably gift them to a friend), I only had to pay a small shipping fee. Between the quality and customer service, I will definitely be returning!

I had to exchange a couple of items from my order due to sizing. I had the pleasure of being assigned by Grace, who was fenominal ! She responded to my exchange request promptly, emailing clear instructions with links. Before fulfilling the exchange, Grace sent me an email with itemized (picture) of each item and size, ensuring acracy and customer satisfaction. I love this company, their quality products and the exceptional care they show their customer base, truely committed to delivering an exceptional client experience! Thank you Grace!! 😘

Great experience with the customer service . Exchange was handled expeditiously

I ordered 4 tops and all of them except one worked for me. I didn't like that the chest padding was oddly small — I sent it back, but honestly it looks better without it anyway (I have a larger chest). Without the pads I actually like it more. Some of these tops show under certain t-shirts and the fabric is wonderful — pure cotton. Overall I really liked the colors and materials, everything fits great and the size guide was accurate for me. I also spoke with Grace from customer support and she was absolutely wonderful and very helpful.