4.7
81% of reviewers would recommend to a friend
OGL
4.7 • 140 Reviews
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4.7
81% of reviewers would recommend to a friend
OGL earns enthusiastic reviews for elevated basics—especially brami tops and matching sets—with soft, durable fabrics, flattering fits, and pieces that travel well; many praise standout customer service by name (Bonnie, Jessica, Grace). However, reviews also flag inconsistent sizing, occasional poor fabric or “linen” quality, confusion around sustainability claims, and serious complaints about a cumbersome, email-based returns process and missing orders—making fit and post‑purchase support a gamble for some buyers.
AI summary based on Thingtesting reviews
2d ago
I have purchased many OLG pieces. They are great quality and love the built-in bras. I had to return a top that was not fitting right and it was very easy.
5d ago
It took a while for me to order three items from OGL, but once I did, I'm now hooked, and here's why. I loved the dress. It fitted perfectly, and I know it's going to be one of those items that I just can't stop wearing everywhere. The two tops were less than I expected. However, writing to customer service was a superb experience. They responded immediately and offered ways to exchange or try something else. They have been kind and responsive, and it's such a rare treat during these times, when everything is AI-based, to get such personal attention and a wonderful experience. This is 100% a brand I'm going to stick to. Not only are they good quality products, but they're doing everything they can to make the customer happy, so rare. You have earned my loyalty and my recommendation to others.
6d ago
Awesome customer service. Love the product quality
8d ago
Really gorgeous pants. The elastic waist is nice and wide and comfy. The weight of the fabric is heftier than I expected (in a good way). Waist ran a little larger than I expected so I exchanged for a smaller size. The lessor is very forgiving, so the smaller size works perfect!
9d ago
Love this top! I received so many compliments and it's very flattering on my body. The navy blue with white polka dots can be dressed up or down. I exchanged a different top that didn't work for my body for a second one in brown. Great clothing company! Quality made clothes and excellent communication for exchanges.
12d ago
I had a great experience with OGL’s customer service. Grace was very helpful, responsive, and made the exchange process smooth and hassle-free. I really appreciate the quick support and clear communication. Thank you for making everything so easy!
12d ago
OGL has become my #1 brand for clothes that I wear for work or for week end outings. Living in Canada, it is an investment due to the exchange rate, but I still don't hesitate because I have not found an equivalent that matches the quality, elegance, feminity and modesty at the same time. Since I discovered OGL Move, I am able to keep wearing skirts throughout the winter while still feeling feminine, warm, elegant and comfortable. As new collections come out, I can easily complement a skirt with a different matching top, but the quality is so good that products I have been wearing consistently for two years still look new. Customer service is amazing (I usually deal with Bonnie who goes out of her way to help me). Thanks to OGL, I can wear clothes that help me build self confidence and feminity, while not having to be conscious about what I am wearing since they are so comfortable!
12d ago
These clothes were made for me. Styles you won't find anywhere else that are quality material! I love OGL. They also make returns very easy and customer service is prompt! Have not been disappointed!
12d ago
Love the pants, they are soft and comfy and have an elevated look. I had to return the large I got, I’m in between sizes , so I’m getting medium and it was super easy to exchange. Love OGL for elevated basics!
13d ago
I did love these pants but I found them to fit larger than description - I ordered small and I am 5'3" and 118pounds. I also ordered along with a few other items, the 2 pc ruched tee and wide leg pant but again, I felt I was swimming in them as the leg is really wide and flowing so it was a bit much for me. However, the clothing itself was beautiful. So I reached out to enquire about returning and "Grace", responded very quickly and was extremely helpful. It made the whole online shopping exchange experience pleasant. I will absolutely be shopping with OGL again!
14d ago
Cici was a delight to deal with whilst I was exchanging a few tops with OGLmove. Thank you Cici 💕 I was surprised by the generosity of the company and found their commitment to reducing their carbon footprint admirable . Their focus on sustainability will be a reason for me to keep coming back and purchasing their products . Thank you OGLmove for the exemplary service and generosity. I’ve enjoyed the experience .
15d ago
I purchased a dress for my wife as a surprise. I quickly figured out she was between sizes, guessed, and guessed incorrectly. So I then reached out about a return. Jessica jumped on my email immediately and told me they'd ship me another without me needing to return the first dress - I just needed to pay shipping. Then, to make things event better, she provided a coupon for the next purchase. Needless to say, I was very surprised! Great customer service!
15d ago
Good quality , dresses are really nice, awesome customer support I recommand
17d ago
Above and beyond my expectations. Customer service was very quick to respond. Not only that, they were concerned for the fact that the package was stolen, even offering to send it again for free. What an amazing company. Not many out there with the same values. Thank you OGL! You are my favorite company!
18d ago
So comfortable, high quality. I was skeptical but now I wear it to work all the time.
20d ago
Happy with my OGL experience, at first I thought the return policy seemed complicated but once I figured it out, the customer service exceeded expectations and I’m really happy with my purchase.
24d ago
This was a beautiful shirt - high quality and soft texture, I just couldn’t style it with my existing clothes. I requested an exchange and Monica was super responsive and easy to deal with. Will definitely order again!
24d ago
Great experience - quality products and if you do have any issues (I had a top that didn't suit my shape) they could not be more helpful!
24d ago
This top is lovely - very stylish and the built in bra is incredibly comfy in this hot weather while also being very flattering (more than any other built in bra i've found) I also had an issue with one top I bought as the style didn't suit me but customer service could not have been more helpful and I've now exchanged it for another top with no issue at all. I'm very impressed with this company and will definitely be back.
1mo ago
I would like to thank OGL Move for their excellent customer service and the great quality of their products. The team was incredibly kind and helpful. The clothes I originally purchased were too big, and they generously sent me new ones in the right size as a gift. I truly appreciate their kindness and outstanding support. I highly recommend OGL Move for both their high-quality products and exceptional customer service!