OGL reviews and discussion

4.7

81% of reviewers would recommend to a friend

Reviews mention

  • Buttery-soft fabrics and drape
  • Flattering, supportive brami tops
  • Elegant, versatile matching sets
  • Thoughtful, travel-friendly designs
  • Inconsistent sizing across garments
  • Tight, uncomfortable skirt waistbands
  • Small, misshapen bra pads
  • Occasional cheap-feeling materials

OGL earns mixed-to-positive reviews: customers praise the elevated basics—especially Brami tops with built‑in bras, soft fabrics like Cotton Lyocell and Skinkiss, flattering fits, and sets that travel well—while recurring complaints cite inconsistent sizing, confusing sustainability claims, and garments that occasionally feel cheap or misrepresented. Reviews also split on operations, with many lauding standout support from reps like Bonnie, Jessica, and Grace, but others reporting missing orders and a frustrating, email‑only return process.

AI summary based on Thingtesting reviews

163 reviews and posts

  • I’ve ordered many of the OGL products and they are great quality, nice designs and I get many compliments on them. They send quickly and customer service is outstanding!!

  • These are great pants that are actually long enough. I am only 5 foot 7.5, but have really long legs and struggle to find pants long enough. These are long enough, but I ordered small and should have ordered XS per the size guide. I am exchanging now, Customer service has been so easy to work with. I love their clothes!!!!

  • I ordered a matching top and skirt and the top was too small. The order arrived while I was out of town for a month so it was a while before I could start an exchange. I reached out to OGL and Grace immediately responded and informed me they would send a larger top for just the price of shipping. I love the outfit and with her great customer service, I will definitely purchase other items.

  • The size I ordered was too big. After writing to the company they immediately accepted my exchange notice and made it a very easy process.

  • Tonya provided excellent customer service! I am really thrilled with this company and the clothes are as so soft and comfortable! I admire their commitment to protecting the environment! Beautiful, versatile pieces that are a great addition to any wardrobe! Customer service is friendly and responsive!! What more could you ask for!

  • The quality is really fantastic and the fit is equally beautiful. I have a few items and will definitely purchase more from them in the future. Also, their policy for exchange is truly hassle-free.

  • One of the best Customer Service experience and super high quality products. Would highly recommend to try this set and please show love to this brand. Thank you!

  • Most of the clothes are amazing, good quality and fit (even though some of the warm shirts are piling quite fast, but most if them are good(, customer service is helpful, generous, fast and friendly. I only wish they would make more pants in tall sizes. Will order again.

  • So I just want to say the clothes from OGL are great. Super comfortable & I love all the style options they offer. I’ve purchased 2 tops from them so far & love them. I did have a delivery issue with the pants but Grace with customer service assisted me & she was Fantastic! Their customer service is amazing. Grace replied to my emails quickly & was extremely helpful. Thank you OGL & Grace for providing such great products & amazing customer service.

  • Grace was very helpful with my exchange! I’ve purchased OGL bra tops for a few years and I’m so impressed with their quality of clothing and customer service. I will continue to shop with OGL each season!

  • This top is beautiful! I’m a 36DDD and I have a dress that I got in Medium, the top I had to size up to a L though. It was just a little too snug. The exchange process on this was awesome! Clothing is so well made. I got this in yellow and the color is beautiful

  • I asked for exchange of 2 items which didn’t suit to my body type and communication with Jessica from Customer care was extremely pro-client and helpful. I am very satisfied with the mutual agreement of the solution and with the rest of received items. Do recommend this brand!

  • I have purchased many OLG pieces. They are great quality and love the built-in bras. I had to return a top that was not fitting right and it was very easy.

  • It took a while for me to order three items from OGL, but once I did, I'm now hooked, and here's why. I loved the dress. It fitted perfectly, and I know it's going to be one of those items that I just can't stop wearing everywhere. The two tops were less than I expected. However, writing to customer service was a superb experience. They responded immediately and offered ways to exchange or try something else. They have been kind and responsive, and it's such a rare treat during these times, when everything is AI-based, to get such personal attention and a wonderful experience. This is 100% a brand I'm going to stick to. Not only are they good quality products, but they're doing everything they can to make the customer happy, so rare. You have earned my loyalty and my recommendation to others.

  • Really gorgeous pants. The elastic waist is nice and wide and comfy. The weight of the fabric is heftier than I expected (in a good way). Waist ran a little larger than I expected so I exchanged for a smaller size. The lessor is very forgiving, so the smaller size works perfect!

  • Love this top! I received so many compliments and it's very flattering on my body. The navy blue with white polka dots can be dressed up or down. I exchanged a different top that didn't work for my body for a second one in brown. Great clothing company! Quality made clothes and excellent communication for exchanges.

  • I had a great experience with OGL’s customer service. Grace was very helpful, responsive, and made the exchange process smooth and hassle-free. I really appreciate the quick support and clear communication. Thank you for making everything so easy!

  • OGL has become my #1 brand for clothes that I wear for work or for week end outings. Living in Canada, it is an investment due to the exchange rate, but I still don't hesitate because I have not found an equivalent that matches the quality, elegance, feminity and modesty at the same time. Since I discovered OGL Move, I am able to keep wearing skirts throughout the winter while still feeling feminine, warm, elegant and comfortable. As new collections come out, I can easily complement a skirt with a different matching top, but the quality is so good that products I have been wearing consistently for two years still look new. Customer service is amazing (I usually deal with Bonnie who goes out of her way to help me). Thanks to OGL, I can wear clothes that help me build self confidence and feminity, while not having to be conscious about what I am wearing since they are so comfortable!

  • These clothes were made for me. Styles you won't find anywhere else that are quality material! I love OGL. They also make returns very easy and customer service is prompt! Have not been disappointed!