Muji reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Smooth-writing gel pens
  • Thoughtful minimalist design
  • Durable storage organizers
  • Calming in-store atmosphere
  • Boxy apparel fits
  • Occasional pen smudging
  • Inconsistent clothing quality
  • Flimsy cleaning tools

Muji earns strong reviews as a minimalist one‑stop shop that works well for stationery, storage, and home basics—its 0.36–0.5 gel pens, notebooks, diffusers, and modular organizers draw consistent praise for smooth performance, thoughtful design, and longevity. Reviews also flag drawbacks: clothing can fit boxy or feel mid‑quality, some items (especially certain home goods) feel overpriced, pens may smudge or skip, and online selection/UX lags, making in‑store experiences distinctly better.

AI summary based on Thingtesting reviews

906 reviews and posts

  • I started to love Muji when I was still in my home country. It is a very simple style and of good quality. It is not only for kitchen products, but also for clothes, snacks, stationery, and so on.

  • Everything is good, not exceptional quality. Minimalist, neutral colours, clean lines and design that fits in with other aesthetics. Love their stationary, kitchen/cleaning products in particular.

  • I purchased their jewelry cases to organize and display all my earrings! The cases are clear plastic and make it easy to find the pair I want to wear for the day and because they're like bookcases it really saves space and declutters my accessories cabinet! Super awesome!

  • I first discovered Muji in NYC in 2020 and they’re the only pens I want to use. I love the 0.3 but wish they came in a click pen version. Unfortunately only the 0.5 have the click pen options. Still they are great fine tip gel pens that give you a lot of options

  • My Fav brand, the quality is good and its products last a long time.

  • Love the aesthetic of the store! I always want to buy anything. I love their small kitchenware with their strainers and small containers as well as their delicious snacks like the dried fruit as well as their beverages!

  • they are my go-to pens!! everything is such a good price and are simple for everyone to use

    None
  • loved shops where I can find everything I need in one place… stationary, organizational bins, glassware… just to name a few. Love the products and love the price

    Friends with Muji
  • Muji is a Japanese home goods and stationary store. I absolutely ADORE their pens and notebooks because not only are they affordable but I love the simple designs. I love going into the store because you’re always welcomed with their fragrant essential oils and it’s such a peaceful environment. Their products are also very affordable and I love getting kitchen items from there!

  • I feel it’s kind of expensive for what you’re getting, but definitely good quality

  • My favourite pyjamas ever are the Muji grey flannel ones. I got them 2 years ago and they’ve held up so well, I couldn’t recommend them enough. They also sell my favourite pens - the gel ones, and my favourite practical washbag. The only things I haven’t enjoyed from Muji are their slippers which aren’t very comfy and are falling apart for me (after a couple of years though so probably good going) and their toothbrush which doesn’t feel very effective.

  • One of my favorite brands for minimalist homewares and clothing. Too bad they closed the store in SF. I always visit a Muji when I’m traveling — their stores in Asia carry yummy snacks and some have a restaurant inside.

  • Beautiful, minimal design. Some of the apparel, while cheap, isn't much different from any other cheap apparel brand. Everything looks great in the store but unless your entire house/life is full of MUJI product, it can lose it's appeal once you own it. Design, utilitarianism and affordability at it's best.

  • Cannot go wrong with the .38 black pens!

  • I've become their loyal customer since long time ago because of their high-quality, minimalist products.

  • Minimalistic and beautiful design. Their eyelash curler is the best one I've used

  • Amazing and very practical products for home and also traveling. I love their small items for storage and other stuff.

  • I absolutely LOVE my glassware from Muji and always get complimented on them. They look so much more expensive than they cost. Great quality and very much worth purchasing.

  • I learned about Muji when I was living in Japan and quickly fell in love with it. You can find almost everything you’d need all in one place with good quality products with a simple esthetic and low prices. I’m noticing more and more Muji stores popping up in the US and I couldn’t be happier.

  • Everything at Muji are useful & long lasting.