Muji reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Smooth-writing gel pens
  • Thoughtful minimalist design
  • Durable storage organizers
  • Calming in-store atmosphere
  • Boxy apparel fits
  • Occasional pen smudging
  • Inconsistent clothing quality
  • Flimsy cleaning tools

Muji earns strong reviews as a minimalist one‑stop shop that works well for stationery, storage, and home basics—its 0.36–0.5 gel pens, notebooks, diffusers, and modular organizers draw consistent praise for smooth performance, thoughtful design, and longevity. Reviews also flag drawbacks: clothing can fit boxy or feel mid‑quality, some items (especially certain home goods) feel overpriced, pens may smudge or skip, and online selection/UX lags, making in‑store experiences distinctly better.

AI summary based on Thingtesting reviews

906 reviews and posts

  • Love all their products and packaging. Snacks and beverages are also amazing

  • Well, Muji has been my "friend" for 10 years, from a pair of cotton sliper to snack(yes, i love their snack range)

    Received a free product from Muji
  • The pens are perfect. They’re cute and affordable. The only negative is that sometimes the ink doesn’t come out. I’ve used them for years.

  • All the products I've bought from MUJI were of great quality & fair prices: sweater (hoodie), stationery, travel accessories, pens, storage solutions, snacks. Worth checking out their brick & mortar store too if you ever get the chance (visited Toronto & Vancouver & loved them!)

  • I loooove this store! My fiance and I discovered it in Lisbon and we couldn't help but get loads of things. I got two different scents for my air diffuser and my fiance got a raincoat and slippers to keep his feet warm in winter. I hope they open many more stores so I don't have to miss out ever again!

  • Muji is such a wonderful store! I personally have only shopped at their storefronts because the online item prices and shipping is a bit too much $. They have very high quality products ranging from organizers, to pens, and even food! I always find something new but my favorite products are their stationery. They even have great and comfortable clothing!

  • Love everything about this brand. Simplistic from of living and great quality. Must visit stores to get your coffee made by a robot

  • My favorite pens. Smooth and sleek. And really good wooden handle flat brush!

  • Muji makes some of my favorite products ever! From office supplies like pens and pencils to cookware I've had for years. They keep it simple but make amazing quality products again and again. If you are ever near a Muji location go in and see what you can find. I guarantee you will find something you love.

  • Stylish design. Good performance. I have variety of items of muji. All is very nice.

  • My go to for organization and travel size containers, also love the stationery. Many products are my daily staples, at a great price!

  • Minimalist Japanese aesthetic at good prices. Wide range of products for daily needs.

    Customer
  • Love this store for all the basics. Their storage containers are both well designed and functional. I also use all of their bathroom products (a stand for my toothbrush, a dish for the soap). Will always go back here.

  • Muji's 0.38mm are my favourite pens. The nib is just the right thickness. The perfect pen.

  • It's a great "everything" store...except for clothing. All of the home items I've bought have worked quite well. Kitchen tools, stationary, storage and utensils-- all quite durable and effective, despite the high price tag. A couple things I did not like were the pens and the apparel I bought. The pens I bought ran out quick and did not have a steady flow of ink. I would just buy Zebra Sarasas for the same price and much higher quality. I also bought a sweatshirt with a big zippable pocket. It was simple and comfortable, but did not survive past one wash before getting stained somehow and terribly linty (I could not fix either of these issues, no matter what I used.) The store is nice, the minimal aesthetic for their home items still feels cozy if you pair things up right. I just wouldn't buy clothes from them again- and maybe seek other options if you're looking for furniture. I bought all of my items in-store, but checking out the U.S. website...it's messy. I would suggest going in-store if you really want to make sure the product you're buying is worth it. Overall, not bad, just not fantastic.

  • I really love the Japanese quality, especially the bean cushions. They maintain their great comfort and don't shrink over time.

  • Muji's approach to minimalism brings elegance, especially to my kitchen. Their clean and simple design philosophy is evident in every product, from utensils to storage solutions, creating a serene and organized space. However, this simplicity comes with a higher price tag than expected. While I adore the aesthetics and quality of Muji items, the cost often gives me pause, making it a balance between beauty and budget. It's a solid choice for minimalist design lovers, but the expense for basic items leads to a 3-star rating from me.

  • Huge fan. Where else can you get minimal clothing and housewares from Japan?

  • I have multiple pens and books from them,there items are extremely affordable (especially the notebooks)and there pens last long!

  • i got pens 3 years ago and they still work great!