Muji reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Minimalist aesthetic, cohesive design
  • Beloved gel pens, smooth ink
  • Durable acrylic storage organizers
  • Calming, elevated in‑store ambiance
  • Inconsistent apparel quality, fit
  • Limited color variety, neutral palette
  • Occasional pen smudging or skipping
  • Underwhelming cleaning tools, suitcases

Muji wins strong reviews for minimalist, well‑made essentials that generally perform—from beloved 0.38–0.5 gel pens and high‑quality notebooks to durable organizers, travel containers, diffusers, and select apparel—yet the brand draws criticism for inconsistent clothing quality/fit, occasional product misses (cleaning tools, some suitcases), and prices that feel high for basics. Reviews also praise the serene in‑store experience and timeless design while noting limited color variety and that certain items smudge or skip, so discerning shoppers should target stationery, storage, travel accessories, and home goods over more variable categories.

AI summary based on Thingtesting reviews

907 reviews and posts

  • Love the look and feel of everything Muji puts out. I wish there were more stores in the US though!

  • I’m a sucker for the stationary and pens. Cannot enter a muji store without finding something I have to have. Great spot to stop for small gifts for office mates or stocking stuffers for the family.

  • I like visiting their store in person because they always have very simple and clean products which can be easily overlooked. I love their notebooks and pens. Sometimes can run on the more expensive side for certain things, hence the 4 'star' review.

  • Love to go to Muji to explore the fashion. I got my boyfriend a few shirts there, very good quaility. They're great for storage too, essential oils! (blood orange is divine) and little bits and bobs!

  • Cute products, similar to a stationary store with a bit more, everything is affordable and purposeful.

  • Simplistic quality with timeless style is how I would describe Muji. We use everything from their cosmetics to their kitchen tools and just absolutely love what Muji offers! The website could be a little better and I do wish some international products were still available in Canada (such as their incense sticks).

  • Love Muji: simple, beautiful, well-made essentials. Going into their store is a treat every time.

  • I used their stationary all throughout undergrad. Their iconic .38mm gel pens are what got me to be particular about my writing utensils. Great notebooks too— good quality paper with minimal bleeding in my experience. They also have pretty cool home wear and accessories too

  • Muji is a fantastic brand that offers a wide range of products for the home, office, and personal use. I particularly love their minimalist aesthetic and high-quality materials. From their sleek pens and notebooks to their cozy home decor and clothing, Muji has something for everyone. Their commitment to sustainability is also impressive and sets them apart from other brands. Overall, I highly recommend Muji for anyone looking for well-designed and eco-friendly products.

  • I've bought everything from their stationery to their kitchen utensils and T-shirts and I've yet to be disappointed by a purchase. Their modular cleaning system in particular makes me very happy—one pole with an array of interchangeable heads for brooming, moping and dusting. Their products are truly thoughtful.

  • Whether it's household goods or stationery - Muji does not disappoint. Minimalistic look and great quality - in perfect Japanese style

  • Products are aesthetically pleasing and practical. Wish there were more sustainable initiatives and less packaging. Customer service is poor and shipping takes months. The website also needs work.

  • I love the simplicity yet useful the Muji brand is. It’s a brand I highly recommend others to check out. Although pricey- I find it innovative, sustainable and something refreshing.

  • Such clean designs for home and office goods. Very minimal and thoughtful products and I wish I could replace everything in my life with Muji products

  • Great products that are minimalist and helpful for home organisation