Honestly, I don’t know what all the fuss is over this tea diffuser. it’s easy enough to brew a cup of tea or iced coffee or whatever I don’t think it’s truly made for hot tea as the level that it’s placed at and then when you try to take a drink, it all comes tumbling forward and burns you. You can’t sip on it. Also I tried to return it because this is how I prefer to drink my tea and had to pay the shipping return and also a $10 fee for restocking/cleaning …it hadn’t even been used . that’s $30 off of the price that I paid for it that I won’t get back just for having it mailed to me. Lastly it’s made of plastic allowing it to tip easily and the tea does not stay hot. I’m very disappointed in this product for the price point, especially.