4.2
80% of reviewers would recommend to a friend
Monos
4.2 • 292 Reviews
•

4.2
80% of reviewers would recommend to a friend
Monos earns polarized reviews: praised for sleek, lightweight designs, smooth wheels, smart organization (compression panels, front laptop pocket), and distinctive colors, yet criticized for fragile shells that scuff, dent, and crack, finicky or sticking telescopic handles, and inconsistent customer service and warranty experiences. Reviews indicate the luggage can work well—rolling smoothly and packing efficiently for frequent travel—but durability of the outer shell and hardware issues, plus slow responses, are recurring drawbacks to weigh before buying.
AI summary based on Thingtesting reviews
4y ago
Great color and functionality! This bag is really great! Plenty of compartments on the inside to organize things, and the metro pouch on the outside is really useful. The magnet on the metro pouch makes it super easy to disengage and attach the bag too. I like that you can fold up the sides to put things into the bag easier, and all the buttons are strong magnets, which makes it easy. The strap is also pretty comfortable to use on your shoulder.
Feedback
Overall, would recommend!
4y ago
Awesome, strong and attractive bags. We traveled overseas and the bags held up great. I highly recommend the covers for the bags. When received our bags from the baggage claim and the covers were in bad condition but held up great. When we removed them our bags looked perfectly new. Our carry one had minimal scratches from travel but came off easily with the sponge they provided. Telescopic handle, zippers and wheels worked better than any luggage we used before. The room in the bags was good. I do wish they had an extender zipper to make the bags even deeper. The carry on with the outside pocket was very handy. We purchased the packing cubes. The zippers were great. The compression function didn’t help much. unfortunately I didn’t feel they were better than other packing cubes I’ve used. Overall 9 out of 10. Highly recommended. Happy travels
Feedback
A second zipper on bags to allow deeper backing.
4y ago
I love my Monos Carry on and Duffel set. In a few short months, it has been at the center of a change in the way I travel. It has helped me handle series of one to three-week trips to Malta, Corfu, the south of France, London, Hawaii, The Atacama Desert and Patagonia in Peru as well as Japan. Its all I have. Its all I need. The customer service is also second to none, after 3 months of trips I was able to clean off everything with the eraser sponge they provided. Easy peasy and look as new.
4y ago
Both domestically and abroad, I was stopped by fellow travelers in airports and other locations, all wanting to tell me how much they admired my carry-on and wanting to know where it was from such. It was so quiet and smooth and became something of a constant companion as I navigated various ports of entry. I will definitely be getting the larger checked version before long! The quality matches my husbands Rimowa and the interior finishes feel like butter.
Feedback
Please come with a checked size of the Hybrid!
4y ago
I did a ton of research before making this purchase and going with Monos was 100% the right one. The biggest issue was deciding between the zipper or the Hybrid latched cases. There is no right answer. I valued the lower weight and the ability to over pack more than the protection of the latched cases. I got the beautiful Storm Grey and the interior makes me so happy, compression pad check, multiple compartments check, laundry bags check, shoe bags check, cleaning eraser check ! If you have actually felt other polycarbonate hard shell suitcases, whether AWAY, Rimowa or other brands you will know the Monos quality is a step above. If it is your first time using a hardshell then please don't expect it to be a rock hard solid suitcase, if that was the case it would be insanely heavy.
4y ago
I was a lifelong Tumi customer.... until I stumbled across Monos at Public Hotel in NYC. I preferred zippers as it allows flex and you can pack more. Ordered the Ocean Blue online and it showed up in 2 days. I've only been on one trip but the quality is excellent. Whoever designed this thought about the little details. The handles adjust to 4 heights and the interior fabric feels like hotel sheets. The wheels blow away my old Tumis.
Feedback
More colors, how about a yellow?
4y ago
My large checked in came pretty quickly and it’s such a beautiful bag. I love how lightweight it is ! I’m an over packer so this will work so well!
Feedback
Very pricey
4y ago
This checked bag has it all. And equally impressed by the quality of accompanying leather tag that feels and smells like something you'd buy at Hermes or Louis Vuitton. I can't wait to get the carry-on before my summer trip with my fiancee to Italy and France.
Feedback
Would love to see a trunk size like Rimowa
4y ago
Like others, I've been researching forever and was stuck between Monos and Away. Picked Monos because of the lock placement (side vs top) and the 4-level handle. I settled on the Olive Green with Monos. Very happy with my choice. I've had it on 5 different flights already. It fit easily in 4 overhead bins - one flight made EVERYONE with wheels gate-check although it would fit without issue. Went with the regular size Carry-On (not the Plus size). Figured if I need another inch or two I can use space in my personal item. Had briefly considered the Carry-On Pro with outside laptop pocket but figured I could use the space between both closed sides for my laptop. It worked perfectly.
Feedback
Would love to see a full aluminum option
4y ago
The quality in construction of this suitcase is great. The wheels are a dream. I can't stop spinning it when I'm waiting in the airport. I tested this suitcase out on a big international trip to Vietnam and Malaysia where I was on 10 different planes during a 1 week period. I bought this model because I really liked the pocket in the front. When I don't need to use my laptop during travel but need to take it out easily at security (for international travel), it's great to have this front pocket to store it in, so I don't have to lug it in my backpack. My only warning is to pay attention to the dimensions. It is definitely a small carry-on and doesn't have the ability to expand with zippers. Also, the front pocket eats into the interior storage space more than I was anticipating. I always pack light and this suitcase is great for me, but my friends I was traveling with did note that it was smaller than their carry-ons
Feedback
Make an expandable version
4y ago
So far I have purchased two pieces of luggage and a bag from this company. The backpack has been wonderful for daily use to and from work but I feel like the quick release component could be better. The luggage I have not traveled with yet but I am disappointed in the quality of the hard shell. I expected something far more sturdy based on other reviews and the price point. One of the pieces arrived with marks on it already. I do like that the. handles rise to the same height to make it easier to move them one handed; however, when I tested it out while they were empty they didn't glide together smoothly. I am also disappointed in the inability to leave reviews on their website. As part of their rewards system it shows points for leaving a review yet I have been unable to find a way to do so.
3y ago