3.5
75% of reviewers would recommend to a friend
Misfits Market
3.5 • 68 Reviews
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Misfits Market reviews and discussion
Reviews mention
- Fresh, organic produce selection
- Expansive, evolving product assortment
- Intuitive, user-friendly website
- Responsive, helpful customer service
- Inconsistent produce quality control
- Fragile packaging causes damage
- Random sizing and quantities
- Website glitches and substitutions
Misfits Market earns mixed reviews: the brand delivers fresh, often organic produce and a wide selection of pantry, meat, and wine that can replace grocery runs, but quality and packing inconsistency undermine trust. Reviews praise variety, intuitive shopping, and easy refunds, while citing bruised or rotten items, random sizing and quantities, heavy packaging waste, inventory glitches, and occasional unwanted auto-filled orders.
AI summary based on Thingtesting reviews
68 reviews and posts
4y ago
Curious shpppers beware. I did my purchase, prices are double then grocery stores. Also, a card number is required before you can even look and decide if you want them. Once I did t that, i knew this wasn’t for me, no problem. I shut down and went on about my way. This was 2/2. On 2/4 I get notification from my checking account that I just purchased a grocery Oder for 57.04 a week. As a single woman, that’s more that I do at stores plus the items were a joke. So, I didn’t authorize transaction. I notified them immediately and Christopher said he was processing a refund. Well, I’m still waiting on refund. Company will not respond. Refund was processed on 2/4, he said 5 days to be in my account, and it’s 7 days now with no word of it.
Feedback
No, except becareful they don’t scam you. It’s exactly what this company does. Research reviews, I’m one of thousands this month they took money from and then said oh a mistake we will refund and never do
4y ago
Good value, lots of produce, good selectio
Feedback
Sometimes items weren’t fresh
4y ago
They have a great selection of different things, from produce to pantry goods. I've found a lot of new brands that I wouldn't have tried otherwise, like Impossible Burger or D'vash date syrup. Delivery has only been late once. On occasion an item has been missing from my order, but getting a refund was quite easy.
Feedback
I'm not sure that they are actually rescuing things that would go to waste. At times, it seemed just like a regular online market. It comes with a lot of packaging, which makes me feel bad about the impact I'm having and seemingly counters the mission.
4y ago
Most of the time you have to use the vegetables the day you receive them. Vegetables are often small so, it doesn't turn out to be a good deal.
Feedback
Packaging and freshness
4y ago
I absolutely love this subscription grocery service. I find new deals every week on snacks and produce. Shipping is fantastic and customer service is as well.
Feedback
Some packages come very worse for wear although it’s not damaging to the products.
4y ago
I've been an early user of misfits, i love cooking and their first box was a random sélection of produce. Overtime it became available to sélect product that you will received and they extended their selection of product. I did like the option of receiving a "Surprise" box as it was encouraging me to not fall in a routine. But my main disapointement is the marketing around the brand was to rescue farm produce, overtime i feel the focus on quality and variety of produce became less of a priority.
Feedback
It would be great to see less use of plastic. And more variety in fruits and vegetable catégories
4y ago
Received a delivery today and the delivery person took a picture of the inside of my house through the window!! I was not home, but caught it in security camera. When I tried to call Misfit, there was no number only email. I will not be ordering from there again considering the quality wasn’t great either!