Misfits Market reviews and discussion

3.5

75% of reviewers would recommend to a friend

Reviews mention

  • Mission-driven product assortment
  • Intuitive website navigation
  • Timely delivery performance
  • Easy refund handling
  • Inconsistent produce freshness
  • Fragile packaging practices
  • Buggy account handling
  • Occasional unauthorized charges

Misfits Market's reviews assert that the brand works as a convenient, mission-driven way to reduce food waste and discover pantry and organic produce, though quality and fulfillment are inconsistent. Strengths cited include a varied selection, easy website navigation, timely delivery/refunds, and interesting pantry finds; weaknesses include frequent produce spoilage or damage, inconsistent packing/packaging, buggy account/order handling, and occasional unauthorized or incorrect charges—information buyers should weigh before subscribing.

AI summary based on Thingtesting reviews

69 reviews and posts

  • I was buying Misfits Market in 2020 and it was an incredible deal! You used to get a huge box full of organic fruits and veggies (literally enough to feed 5 people for a week) for $40. I stopped buying from them around 2021 when their prices went way up.

  • The artichoke leaves were black. I am trying to salvage the mushrooms asparagus and beans. I don't recommend ordering from them.

    Feedback

    Better produce. Different shipping

  • I love the concept but I wound up cancelling after three orders. The produce didn't last very long and some of it went bad before I could use it (which was only a day or two after I ordered it). I didn't care for the variety of what was offered and surprisingly, I was able to get some of this produce cheaper in my local grocery store. It's too bad because I really wanted to like it.

  • I used this service prior to the pandemic. While it is great for those who are not able to access an affordable grocery store near by, it did get pricey and their policy no longer work for my lifestyle.

  • I originally gave 4 stars but I have to reduce my rating after randomly being charged for a box that I had scheduled as skipped.

  • I've been a subscriber for nearly 2 years, minus a few months when I moved to California before Misfits was available. I find the selection amazing and I'm able to try new brands each time. I loved that you can now mix produce with their pantry items and over the last few months, they've added wine, cheese, and meat to their deliveries!! I do most of my shopping through Misfits now and love it.

    Feedback

    The delivery in Iowa was amazing! Super timely and everything was always perfect. Delivery in California is awful BUT customer service is amazing. I had an order go missing (quickly refunded), nearly every order is late by 10 hours to a day or two, and all of the orders I've had so far, something is either broken, rotten, or squished (also quickly refunded).

  • I love the quality of the produce and they've recently added other options like pantry goods and meat and fish. The user flow is intuitive and I like the email reminders to build my box. Overall this has largely replaced my trips to Whole Foods.

    Feedback

    One thing I think is kind of quirky about this brand is that often the produce isn't actually ugly or bad-looking but the sizes are all over the place. For example, I got the largest mandarin oranges of my life and then the smallest romaine lettuce I've ever seen. It's tasty but just be aware that you might be surprised by the sizes.

  • Misfits Market is awesome! Always good deals and promotions and helps reduce food waste. I have gotten multiple boxes for super cheap and still high quality, usable goods.

    Feedback

    The only issue I’ve had is that both boxes have come insulated even though no refrigerated items were boxed, which is a lot of unnecessary waste.

  • The first time I tried misfits, their model was still "you get what you get", and I found the selection to be not to my personal taste so I cancelled. However, recently I was checking them out and realized they have switched to more of a market, where I can pick out just what my household wants. They also have tons of staples and extras now that make the service a super convenient supplement to my regular grocery shopping. If anything comes in less than desirable condition, the refund process is super easy.

    Feedback

    Every time I get green beans they're slimy. Only green beans.

  • A great idea, half baked. The produce is uneven, but the packaged goods can be a great value.

    Feedback

    The packaging is terrible, lots of things thrown into a big box. I have not had a single order where some things are not damaged, which is totally contrary to their mission.

  • I'm obsessed with misfits market! (I might be bias because my roommate works for them.) But their mission for eliminating food waste and making groceries more accessible is wildly authentic. They actually care about their end goal and they will not support something that goes against their mission. It's super easy to add items to your box and each month they are expanding to more and more categories. I'm able to get everything I need for a weeks worth of food and I have yet to pay over $75 for a week worth of groceries. It's a fun way to explore new snacks and foods at a fraction of the price.

    Feedback

    I wish they had a few more ready packaged meals available so when I don't want to cook I can grab a quick pre-made salad.

  • I have used an online grocery delivery service for many many years now. Before misfits market, I was using imperfect foods. When they merged, I got the best of both worlds. I have misfits food delivered through imperfect drivers weekly, except when we shop in store. The service is seamless to use, affordable, has a good membership option, and more. I would highly recommend misfit market.

  • I loved this service because it forced me to look up some new recipes with the new produce items I was getting! Always nice to have to motivation to try new things, and the quality of the produce was great, nothing seemed off or spoiled.

  • I've been an evangelist for this brand since I started using them in 2018. I've watched them grow and change for the better, and honestly can't think of any brand I'm more loyal to as a consumer. Being organic, prices of produce are often more expensive than my local greengrocer, but the pantry items and impossible meat are always cheaper through Misfits.

    Feedback

    Every now and then things may arrive late, but it's very rare now as compared with 2018/19. I haven't had anything arrive mouldy since about 2019.

  • The freshness of the produce in a Misfits box is impressive and feels much better than our local Whole Foods. The sizes can really be random, however, and with smaller quantities, you aren't always getting enough eggplant, tomato etc. for one meal for two.

    Feedback

    Sometimes it can feel a bit random how much someone is going to get from a box. It might make sense to include veggies or fruit not by amount (like 2 eggplants) but by serving size (enough for 2, enough for 4, etc), to make sure one can meal plan around the box.

  • They have recently changed their model where you have to spend $30 minimum on the box and you are flexible to pick anything from the produce to pantry items to dairy products. The pantry items are heavily discounted and from trusted brands! The produce is less "wonky" than the branding suggests, but has seasonal and local selections.

    Feedback

    Due to covid, there have been lots of shipping delays - sometimes boxes that have shipped take a couple of extra days.. which can affect the shelf life of the produce coming your way. The customer service is great about resolving issues for produce that is unfit for consumption upon delivery, but it is unfortunate whenever food goes to waste. The cardboard packaging is a little bothersome, I wonder if there is scope for using more of a circular packaging system with bags that can be returned etc.

  • I had a misfits subscription for over a year and it always felt like a great deal. They had some great brands and good deals on produce and meats. The only downside is the delivery, often there would be mishaps and one time they delivered it on the street outside my apartment and didn't even notify me until it had been out there a while and I wasn't even home so I was worried it had gone bad until I could get back home

  • I love the concept of Misfits Market. The idea of rescuing less-than-perfect products and selling them at a discount is truly a noble venture. I've had both good and bad experiences, so overall have to settle on this being "Ok". Sometimes there are amazing deals, you can get quality products for far less than in store, online, etc. I've found some great brands and products, I definitely don't regret trying Misfits Market! Their prices fluctuate quite a bit. Sometimes things were listed as a "Deal" but were far less expensive locally. It's just something to pay attention to if you're shopping for bargains. Produce quality is hit or miss. Some produce lasted a really long time, some was rotten within a day or even arrived that way. Customer Service, however, was great in correcting any issues like this. Very disappointing to meal plan and have some staple ingredients be unusable, though. Overall, I think the company's mission is wonderful and will continue to buy boxes occasionally.

  • The food was good but not worth the money, in my opinion. Trader joes and the supermarket is cheaper for me in NYC.