MìLà reviews and discussion

I ordered the full Mika experience. It cost $139 for dumplings, sauces, noodles, and a bamboo steamer. I chose this for a birthday for my foreign exchange student so he could have food from home. We were very excited. I ordered it close to his birthday so they would be fresher. However, it arrived without the steamer. VERY disappointing to see we can’t cook them in the steamer I purchased. (I don’t have another steamer). When I contacted them to right this by sending the steamer, preferably by overnighting it, I was told management would have to approve it. Was told I would be notified later if it would be overnighted or not. I got the email and it is NOT being overnighted. Customer service sucks and now I can’t cook these stupid dumplings for my kids bday. They shouldn’t have missed the item in the first place, but they could’ve remedied it by shipping overnight. Cheap skates is what I’ve gathered. Next, if you are trying to chat with the customer service and you hit send, you will not be able to type in their chat box again unless you hit “refresh” and then “chat now” every time. This is probably a way to keep money in their pockets and not fulfill orders. And lastly, there is NOT a spot to leave reviews. Yet, they show reviews. Very sad to see a company act this way. Almost feels like a scheme. I hope that I can cook the dumplings and that they’re good.

Great flavor, great quality will definitely order again.

I ordered a combo pack of chicken and pork soup dumpling, 3 noodle varieties, 3 sauces, bamboo steamer, and the dumpling dipping bowls. The bamboo steamer is very nice and I like that the liners are included with the soup dumplings. The dipping bowls are also nice and make it easy to eat the dumplings. The dumplings are good although a bit bland. I’d prefer if the “soup” in the dumpling were more flavorful. The vinegar sauce is good. The ginger sauce could have a nice flavor but is so oily it’s hard to taste. The chili sauce is also very oily. Directions for preparation were very clear. The noodles were very disappointing. All the noodle sauces were greasy/oily leaving a puddle of oil in the bowl. They were all skimpy on meat as well. The Dan Dan noodles had an odd flavor. I actually prefer PF Changs Dan Dan noodles. Directions for preparation were very good. I would order the soup dumplings again, but not the dipping sauces or noodle dishes. I would rather make my own. However they are very costly so I may keep looking for a tastier alternative or just go to a local dim sum place for better, fresh food. They have excellent marketing, but there is no where on their website to leave a review. So one has no true unbiased insight into the MiLa product on thr MiLa website.