Marc Jacobs reviews and discussion

This came nicely packaged. The bottle is cute with the pink dandelion top, which is easy to remove. I don't like perfumes with strong floral scents. This isn't too bad. I don't use a lot and it doesn't smell too floral, it has a clean scent to it. I also like that it's not too strong. I sprayed it on my wrists and it stayed on all day. It's also a scent you can wear year round.

Purchased a small Jaguar tote straight from the Marc Jacobs website. What I received looks like a knockoff or replica. A true Jacob's tote should not have double stitching on any of the letters. This one has a double A in the mark word and a double B on the Jacobs word. Reached out to the company and they did nothing to rectify the situation except suggesting that I swap it out for another one. If this wasn't such a big wanted gift for my daughter for Christmas I would have taken a chance and swapped it out. But it being a week prior to the holiday I wasn't willing to take that chance seeing that there was no guarantee that the same thing wouldn't be on my replacement tote. I asked if they would kindly compensate with a refund of some denomination and they did not comply. I also noticed that they attached the original price tag in with my purchase showing that I paid $20 more from their website than I would have if I went to one of their local stores. I asked their customer service rep where are their Marc Jacobs stores in the state of Florida and are there any on the west coast of Florida? I was then given opportunities to go to the east coast of Florida which is a good four plus hour drive. I do not feel that the consumer should have to pay additional pricing for something they could have purchased cheaper in their store. I am absolutely disgusted with the customer service department and with their product. For $295 I could have purchased three knockoff Marc Jacob totes in all different colors but instead I went straight to them and now I'm regretting it immensely.

My friend gifted me with their key holder and bracelet. Its nice to be able to use it casually in everyday fashion and I love the simplistic style that they have in line. Also the price is not too expensive for a high end brand so nice for gifts.

I have had several items from the brand including handbags, backpacks, clothing, and shoes. All have held up really well and are good quality and have been able to retain some value with resale.

Was obsessed with daisy and chloe a few years ago! Had a dress by them but was disappointed in the fabric. Didn't expect polyester for a brand like marc jacobs.

I have 2 purses from Marc Jacobs and they don't disappoint. they are not very big but they can definitely fit all the small things like keys, cards, lipsticks etc. perfect both for nights out and for daily wear.

I love my snapshot bag! It's very versatile (can wear crossbows or change to a short strap), love all the colour combinations and the price is very good.

I purchased the large leather tote last September 2022, around July 2023, I started noticed fraying at the handles. I've purchased many luxury bags and this is not normal, especially after less than a year of use. I reached out to MJ and was told thay this was NORMAL WEAR AND TEAR and I should have placed scarves on the handles to avoid this issue. IMO if I've paid almost $600 for a bag, it is completely unacceptable for the handles to fray after 10 months of use. I've had bags cheaper and used them longer without an issue. I love my bag and Ive gifted tje smaller totes. However, one thing I cannot stand is a brand that doesn't stand by the quality of their product. DONT DO IT!

I received the large tote bag just over two weeks ago COVERED in MOLD!!! It was disgusting and obviously very disappointing as the bag was a birthday gift. I have reached out several times for a resolution with no sense of urgency in response. The fulfillment company was prompt and professional but even then it has been one week since the matter was apparently escalated to management. Quality and customer satisfaction are not a priority. My entire experience from the receipt of the contaminated bag to the utter lack of accountability are a shocking reflection of what this brand has now become. Be warned.

This Marc Jacobs Leather Tote Bag is one of my favorite bag. It is crafted in leather, it has timeless style. Its spacious design makes it versatile for various occasions especially while traveling. The attention to detail and overall aesthetics are top-notch. While it's an investment, the quality justifies the price. If you're looking for a blend of fashion and practicality, this tote bag is an excellent choice.

Fun unboxing and it’s very comfortable and luxurious bag

Super cute. A bit overpriced

I'm extremely dissatisfied with my experience with the Store. Not only did my package never arrive, but now I'm stuck in limbo waiting for clarity on what happened. The lack of communication and accountability is unacceptable. I won't be ordering from them again until they improve their shipping and customer service processes

I love the Marc Jacobs tote bag in the small (formerly Mini) and medium sizes. The terry cloth one is super fun in the summer because the material is comfortable in your hand in the heat and doesn't cause palm sweating. Of course, I would be remiss to not mention that Daisy by Marc Jacobs is the best smelling perfume (IMO) on the planet.

I have the canvas Tote Bag from Marc Jacobs, and it's extremely heavy duty and I use it for everything. Great for college or for travelling!

Every product I have purchased from Marc Jacobs feels reasonably priced & the quality is great. I love it when they do collabs with people/other brands. It feels more unique, custom & limited edition.

I loved the flowers perfume as a young woman. Still reminds me of my twenties.

I have bought a tote bag from Marc Jacobs and I've had a great experience with it. If you want to use it for school or work, you may check out from medium size because it could fit your laptop.

Daisy! The best perfume.

I bought the neon, pvc bag for summer and vacays! It’s so cute and perfect! I’m on the water a lot boating to a sun I love that it’s waterproof! I get so many compliments. I love all Marc Jacobs