LISA SAYS GAH creates quality fashion pieces focusing on an ethical design and production process.

Lisa Says Gah is an independent boutique and blog focused on connecting you with truly special pieces, we partner with designers that are mindful of ethical production and use high-quality materials.

Lisa Says Gah

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Accessories

Some of the most awful customer service I've encountered! I paid $98 for a skirt at the beginning of September and it got lost in the mail. I contacted support mid-September and they didn't reply until 2.5 weeks later for my redelivery. However since then, I still have not heard back- I don't know if the skirt is coming but I haven't received a refund either. Their customer support says they try to respond within 3-5 days but that is just not true- I'm lucky if I hear anything within 2 weeks. It shouldn't take me over two months to receive an item that I paid a high price for.  Such a shame for an otherwise great and unique company!

Sizing seems to be all over the place in my experience, but the pieces are ADORABLE, and when I can find something that fits it's a win!!

I really want to like this brand because the branding and photography is so cute but it doesn’t fit well! The sizing is inconsistent and needs tailoring to work

I really want to love this brand because it's sustainable and very cute, and a lot of sustainable brands are kind of boring. The issue is sizing for me. I've bought numerous things from Lisa Says Gah over the years and have returned about 90% of them. They either fit incredibly awkward, or are too small/too large compared to the sizing chart.

I find 80% of what they offer on the website to be heinous, but the remaining 20% is like specifically designed for me. I have ordered two of their Grace dresses from the in-house brand in different prints. Both are made of pretty flimsy fabric and have laughably bad pattern matchup at the seam. The first one is a really flattering fit that I love; the second I returned because somehow it fit completely differently. The quality really does not justify the price, but  I never learn and will definitely risk it again. They could also improve on their size inclusivity. 

The returns process was really easy, they offer Happy Returns from PayPal. Also, I have used the preorder function when my desired style was sold out, I wish this was a feature more retailers used. 

About Lisa Says Gah