Kind Science

1.5 • 44 Reviews

Kind Science makes science-backed, vegan and cruelty-free skincare for all skin types.

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Kind Science Reviews

1.5

Kind Science earns largely negative reviews: while a few users report smoother, brighter, well‑hydrated skin from products like the Firming Serum, many say the brand is not effective and triggers irritation or rashes. Reviews repeatedly criticize undisclosed subscriptions, hard‑to‑cancel auto‑shipments, duplicate charges, and refunds minus shipping—making the brand a risky buy despite occasional praise for lightweight textures and minimal scent.

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  • Do not fall for this. I thought since this was a celebrity, it would be safe from any kind of scam. Bad assumption on my part. The advertisement is convincing and they never mention anything about a subscription or monthly billing. I got the incredible deal for $60 Whoo hoo! Then next 3 months they deduct $91 from your bank account unexpectedly. When I called to cancel, they still made me pay 2 of the 3 payments. Such a tricky scam and way more expensive than what they market the product for. Beware!

  • The $75 + package. My wife has used this for about a year and has not noticed any results. She received a renewal order about a month ago, and two of the bottles were broken and leaking. She called Customer Service, and they sent her replacements. . They smelled so bad that she could not use them. She calls the company to cancel any future orders. Assured her order was cancelled, Today she received a new order, which she did not ORDER . Asking for her money back a return label, a refund. And 45 minutes on the phone, they ok'd a return of payment, minus shipping for something she did not order. This company and its customer service are a fraud and should be reported as such.

  • I see many bad reviews and I am shocked. I have been using this product for 9 months. I find that my skin has never looked better. It is more smooth, evenly toned and it is brighter. Most important it is no longer dry. I use the firming serum, hydrating cream and the neck cream every morning and I use the oil every night. It is a great product. Just ordered the eye cream!

  • WARNING: Misleading Trial and Subscription Scam Do NOT fall for the "trial kit" offer from Kind Science. My experience was an immediate and frustrating subscription scam. I ordered the initial trial kit with the understanding that I was purchasing a one-time product. I did NOT consent to or sign up for a subscription service. Despite this, I was automatically enrolled in a costly subscription and quickly received a second, full-priced, unsolicited order. When I discovered the unauthorized subscription, I immediately went online to cancel it. This practice of automatically enrolling trial customers into an expensive subscription without clear, explicit opt-in consent is poor marketing, dishonest, and a predatory business tactic. I have not used the products from either order. I am now forced to go through the trouble of returning both shipments just to get my money back. I am demanding a full refund for both the trial kit and the unauthorized second shipment based on their 60-Day Money-Back Guarantee. Be warned: You are not just buying a trial kit; you are signing up for a massive headache and an immediate, unwanted subscription that you will have to fight to cancel. The company prioritizes deceptive billing practices over genuine customer service.

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    I have been communicating with them via email [email protected]

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What is Kind Science?

Kind Science makes science-backed, vegan and cruelty-free skincare for all skin types.

In their own words

Age-Positive skin care designed for all skin types. Ellen DeGeneres brings you her high performance skincare - grounded in science. No dyes, no added fragrances, no harsh chemicals.