Jade Swim makes simple, beautiful swimwear for any occasion.

Brittany Kozerski

Jade Swim

Swim

Clothing

Jade Swim's website is misleading and their customer service is disappointing. 

I ordered a swimsuit from them recently. When it arrived, the color was very different from what was pictured online. 

I sent an email to their customer service to request a return due to the color inaccuracy. I was told that the item was final sale and could not be returned. I was also told that I could navigate to other areas of their website to look at color swatches so I would know what color the item I ordered was. 

I explained that I did not understand the swimsuit was final sale when I placed the order because when I put the suit in my cart and checked out, only one price showed up - it appeared it was simply $100. The former price was not marked out, leading one to believe the price that appeared was the price and it was not on sale. 

This explanation that their website is unclear as to the color of their products and whether their items are on sale did not matter to Jade Swim and they refused to make any exceptions.

This review is an opinion based on personal experience. 

The one thing I would change is making the torso a little longer. Even the styles that are not supposed to be “cheeky” look cheeky on me and I have an average/long torso and size up. 

I have two one piece swim suits from this company and I love both of them. I waited until the annual sale (50% off!)  but I would have paid full price. They are flattering and stylish and come in beautiful colors. 

I ordered 3 one piece swimsuits according to their size charts and they fit perfectly. Also their shipping time was incredibly fast (3days). I was nor expecting to like these swimsuits so much. They are stylish, comfortable, and are good quality. The one thing they could improve on is having more pictures on their website with models wearing the swimsuits. Not every item has that and if it does, there's only one or two pictures. 

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