Hoka reviews and discussion

4.4

89% of reviewers would recommend to a friend

Reviews mention

  • Plush cushioning comfort
  • Lightweight construction feel
  • Supportive rocker sole
  • Pain-relieving performance
  • Inconsistent sizing fit
  • Questionable outsole durability
  • Bulky chunky aesthetics
  • Limited trail stability

Hoka earns strong reviews for comfort and performance, with models like Clifton, Bondi, Arahi, Mach, and Speedgoat praised for cloud‑soft cushioning, lightweight feel, and pain relief over long hours; however, durability concerns (outsoles peeling, fast wear), inconsistent sizing/fit, bulky aesthetics, and poor customer service repeatedly surface. Reviews indicate Hoka works exceptionally for walking, road running, standing all day, and recovery, but trail durability and narrow/wide fit needs can be mismatched for some buyers.

AI summary based on Thingtesting reviews

149 reviews and posts

  • Clifton 9. Such a well-crafted shoe. Support, support, support. I've tried a half dozen other brands. None give the comfort and prevent foot pain like Hoka. I'm also using the Biondi, which has more cushioning. Extremely comfortable. I do a lot of walking and tai chi. Excellent.

  • I was one of them cheap people ….. But after working 8 hours on concrete floors my poor legs hurt and were so swollen at night when I got home I cried. I went out and got these and I also got compression socks. I got home tonight no swelling in my feet or legs . And they don’t hurt. Well worth the price trust me ….. I am not trying to sell the shoe . I’m just saying never will I go cheap again while I’m working.

    Friends with Hoka
  • Post hip replacement I needed new shoes for walking my neighborhood and getting back in shape. My Hokas provide the stability, cushioning and style I need to safely regain my endurance. And they’re freaking cute! They make several different styles to meet different needs. Love them! Tip: do your research on the Hokas site to learn about the styles, then head to Dick’s or your local running store and check them out.

  • Customer service is awful and you will never ever be able to speak to a live person. I have waited 40 plus days on a return. Called and said they would expidite it. I have since deleted the initial return email with the numbers they need so i can re call them again, but cant get through to anyone at all ! Very frustrating for an expensive shoe all about the money. Thanks HOKA i guess u take the money and run. So u have my returned sneakers and i have nothing? Seriously not ok !

    Feedback

    Customer service is awful and you will never ever be able to speak to a live person. I have waited 40 plus days on a return. Called and said they would expidite it. I have since deleted the initial return email with the numbers they need so i can re call them again, but cant get through to anyone at all ! Very frustrating for an expensive shoe all about the money. Thanks HOKA i guess u take the money and run. So u have my returned sneakers and i have nothing? Seriously not ok !

  • Comfy, interesting looking, and practical.

    Feedback

    These shoes come in some jarring colors, oft donned by people with awful taste. Stick to black, white, grey, and earth tones.

  • Wonderful comfort especially for those dealing with Plantar Fasciitis.

    Feedback

    The shoe split open on the side after a few weeks of cutting and quick changes of direction. Seems to be meant for more straight-line running.

  • I love this brand and was super excited to try the Clifton 8s. I walk 3-5 miles per day and heard these would save my feet. Sadly, I found them very uncomfortable and had to return. I have narrow feet and found the toes roomy, but I still had consistent numbness in my toes when I wore them. Would be willing to try another style, but these did not work for my feet.

    Feedback

    More detailed explanation of the technical difference between the styles so it's easier to find the right pair at stores like Nordstrom.

  • Most comfortable running shoes!

    Feedback

    Colorways could be improved.