Gap reviews and discussion

4.2

86% of reviewers would recommend to a friend

Reviews mention

  • Soft denim comfort
  • Durable kids clothing
  • Organic cotton tees
  • Cozy lounge sets
  • Inconsistent fabric quality
  • Oversized, confusing sizing
  • Logo-heavy design aesthetic
  • Pilling-prone cashsoft knitwear

Gap earns broadly positive reviews for reliable, comfortable basics—especially soft, well-fitting denim, organic cotton tees, pajamas, and cozy lounge sets—while mixed feedback flags inconsistent quality and oversized or confusing sizing. Reviews portray a brand regaining relevance with fresher designs under Zac Posen, yet criticized for logo-heavy styles, occasional flimsy fabrics (CashSoft pilling, thin cotton), and a perception of constant sales masking full-price sticker shock.

AI summary based on Thingtesting reviews

104 reviews and posts

  • Their clothing is good quality for the price, I’ve had pieces from them last for years. It’s great for people with a more minimalist style like myself. Also, if you have a membership to Sam’s Club, they sell some clothing from Gap for a discount.

  • While I do love gap and like their aesthetic, recently I've been finding that their clothes just do not last. Shirts will pill and I've had pjs with stitching come undone. I do really enjoy their denim. Most products however you really need to see in person and look at its composition to predict whether or not it'll last more than a couple seasons. Definitely only buying their items from the end of season sale from now on! Not worth full price imo.

  • I love Gap so much. I have a few clothing items from their store that are closet staples for me. Super comfortable, stylish, and affordable.

  • Quality clothes that last for a while. I've had the same gap hoodie for 11 years and it still looks good. In recent years it has fallen off the radar. I think it could do with better advertising and branding. The company should aim for truly ethical and sustainable fashion at the lowest price possible.

  • Some of my all time favorite t-shirts are from the Gap. I will there more men's tall selections as my husband loves the feel of the t-shirts too but they run too short for him. Gap has been a trusted brand for many years and a place I always enjoy.

  • I have been shopping here since 2000. Genuinely a timeless brand with each of the fall, summer, spring, and winter outfits.

    Friends with Gap
  • The clothes are great for my kids. For myself, I find them to be a bit basic. That said, they’re great basics!

  • I can always find something I like at the Gap. I've bought women's clothing as well as children's. I find it a bit pricey unless they are having a sale, which they usually are. The kids clothing looks cute and holds up well.

  • Gap has reliable quality, great clearance options for kids. Love their boys clothes.

  • These are my husband's go-to shirts. He has a pocket tee in every single color, and he rotates them. I keep buying more of the same colors because he wears them so often. I highly recommend, especially since most of their shirts are super durable.

  • Quality products but pricy compared with the old navy sister company. You are essentially paying for the name.

  • Great quality clothes. They are not overpriced, and you can usually find some good deals.

  • I feel like you really can't go wrong with Gap. They have a wide variety of clothing for all people and is a great place to get basics. My favorite article of clothing I have from Gap are a pair of straight mom jeans. They periodically have discounts so look out for them if you decide to shop from them.

  • What I appreciate about Gap jeans is how easily accessible they are, paired with their consistently high quality and affordable prices. I have been wearing gap jeans for as long as I can remember. I’ve never had a problem with them wearing out. They are definitely gonna go to for me.

  • Past employee. I align with Gap in humanitarian influences and have always been impressed with the quality in which the brand produces products.

  • Very nice comfortable clothes for all genders and the clothes are super comfy

    Influencer for Gap
  • Gap is great for affordable clothing. It's been one of the few stores that we shop at for back to school clothing for the kids. The reason for 3 stars is that I can't find anything to ever fit me right. I don't even look anymore honestly.