3.3
50% of reviewers would recommend to a friend
Floyd
3.3 • 35 Reviews
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3.3
50% of reviewers would recommend to a friend
Floyd earns mixed reviews: many praise the minimalist designs that assemble quickly and feel sturdy over years and moves, but others report serious quality-control issues and prolonged delivery delays. Reviews highlight comfortable, firm seating and modular shelving that’s solid and adjustable, while common complaints include shallow sofa depth, bed slat shifting and sharp corners, wrinkling upholstery, and unreliable fulfillment and responsiveness.
AI summary based on Thingtesting reviews
6mo ago
Two years in, I’m still relatively happy with my sectional from Floyd. It’s firm which I find really comfortable and seats 3 to 4 people when I’m hosting. The lower back is uncomfortable for some of my guests, which is a downside. Additionally after a few years it has shown more wrinkles following long seating which isn’t the best to look at, but it’s easy enough to fluff up and make look new again!

Love this fun furniture company out of Detroit! I’ve had the platform bed for years and really want one of the boxy modular couches. I work in the furniture industry & I love the quality and design of these pieces. I was worried about the corners at first but I haven’t hit my shins…yet :))


9mo ago
I have a Floyd bed and the Floyd shelving system in my home. Aesthetically, I love them both and can't imagine my home without them. Floyd does charge a premium for what you get, but you're paying for the design. I do wish they'd restock more often-- I had to wait over a year for an expansion unit for my shelving to come back in stock, which doesn't feel great given how they tout Ithe modular expansion capabilities as a major selling point.


I Love myself some modular furniture. Their shelves are good looking and solid, and you can mix and match combos to fit your space. Also the perfect length for records.
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More colors!

We have the Floyd table and not only does it look great, but it's super durable. The table has been through multiple moves and many dinners and it shows minor wear. It literally takes minutes to assemble, regardless of who you are.
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As with most furniture, the table came heavily packaged. Would love to see Floyd take the lead on reducing packaging and or finding more sustainable ways of packaging their products!

4y ago
I bought their bed frame and the bed side tables. I have had it for 3 years now, it’s still holding up really well (3 movings)! I think you need to be careful with the edges since it’s plywood but once you set it up it’s good to go, pretty sturdy! I want to try their couch but I haven’t had a chance to
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I think their customer service is quite good. Lots of random sale, you just gotta watch out to get the best sale!

I have both the Floyd couch and the standing desk. Both have stood up well to daily use and I was impressed that I was able to assemble both on my own with no assistance. The couch is a bit narrow in terms of the depth of the seat. Love the Floyd brand and ethos around creating modern, high quality furniture that lasts.

4y ago
i get complements on my bed frame all the time! it’s great for people who prefer a low to the ground mid century modern inspired bed. it’s also easy to disassemble and reassemble if you are moving.
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my robot vacuum often gets stuck under the bed due to the framework/hardware.

I’ve been a Floyd fan since I started following the space. However, I’m completely blown away now that I’ve made my first purchase. I bought the oval coffee table over the summer and it was the most intuitive experience I’ve ever had putting furniture together. I’m sure the bed or couch are a bit more complex, but I’d imagine the same level of thoughtful design has been applied. I don’t know if it came with instructions, but not one time while putting it together was I concerned about if I had misplaced them. It’s now in my living room and will be in all my future homes. They also have a lot of great business practices, I’m excited to be able to support.

2y ago
We ordered the 3-drawer dresser on 10/29. The item arrived 6 weeks later, damaged. The packaging also had a “return” label on it. Very strange. We contacted Floyd immediately and were told we would receive a replacement item. This was two weeks ago. We are yet to hear from Floyd about when the replacement will be shipped and who will haul away the damaged item. Two weeks - radio silence. The broken pieces also showed cheap quality material (NOT WOOD as advertised!) and really shoddy work. If we didn’t need the dresser urgently, I would return it all. We still might given it has taken two weeks just to hear back from Floyd. The worst customer service as well! I advise folks to stay away from the dresser or at the very least call Floyd to verify what they say on their website about their products. Some also seem to be made in China, not the US. For the expense, go to Room and Board. Similar prices and furniture that comes assembled. We made a big mistake.

3y ago
Be careful to buy. The site will say 8 to 9 weeks but that is only to another local holding shipper. In reality it will be close to 4 months. I just received the sectional and the quality is just poor, it smells like plywood, has bad stitching threads everywhere in colors that are not part of the color (red instead of sand) , stain marks on the side of one piece. Not great quality - not great service - def would not recommend




3y ago
I purchased the bed frame about two years ago. Thrilled with the prospect of being able to expand is the reason I spent loads on a couple of wood panels and steel + ratchet straps. Well, I received my $400 expansion kit the other day. (After waiting 3-5 weeks, mind you) Not only is the wood finished in a shinier, cheaper looking finish, the edges are no longer exposed but now have a veneer applied to them. I would be okay If I had been informed of the update (it's an EXPANSION kit for people who already own the product) Or if the images across their website had been updated with the new edge finish, (they weren't) I was supremely disappointed after waiting many weeks to receive my expensive board and steel. Even funnier, when I went to leave a review on their site - I couldn't leave a review because it bugged out every time, on two separate browsers. Tried again today - still bugged out. I own the shelf, the couch, the bedframe and was planning on continuing to expand as I upgrade my home in the future. However, this feels really dishonest, and makes me feel like I want to sell all my furniture from them so as to not promote this business behavior. This is the third time I've had issues with their quality control, logistics and products. Their solution? Return the expansion kit. You've lost a customer.




4y ago
I have the bed frame and headboard and love it!! It was definitely an investment but knowing that I'll be able to change the size if/when I move apartments and the timeless design I just know I'll have it for a really long time. Love the sleek, simple design and it stays together well with no moving or squeaking like other bed frames.

Overall, I'd describe Floyd as a brand that delivers excellent quality furniture featuring widely-appealing, timeless aesthetics. Their products are expensive, but for certain items, I think the expense is warranted, especially when looking at other comparable brands. I've also found their shipping and packaging to be perfect!
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Probably one of the few pricier furniture purchases that I believe is worth it. If you're on the fence about buying from Floyd, I'd say go for it!
4y ago
I have a number of Floyd products. They have a pretty specific aesthetic style; you either like it or you don't. It appeals to me, but I get that the sort of minimal, deconstructed design isn't for everyone. Their products are fairly hit or miss: the shelving system is great, and I've expanded mine over time; the bed is a nightmare and I wouldn't recommend it to anyone. The Shelving System is very well done: the actual shelves are made from sturdy metal, the hardware is quite elegant, and the ability to adjust height is a nice plus. And, of course, the modular nature is a fantastic benefit. I've expanded my set of three low shelves twice now, so I have a long set of five low shelves along a wall. Highly recommend those. Finally, the stools are very nice. We mostly use them as plant stands but I used to use them as nightstands, they're great as a footstool, and they've seen use as an extra seat in a pinch when company comes over. But whatever you do, do not buy the bed. It will ruin your life.
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The bed is not good. The planks are made of cheap veneer that chip away pretty easily, the straps are very difficult to tighten as you have to reach way underneath the bed once it's already assembled, which leads the planks to shift considerably over time. Speaking of assembly, it's not easy at all, and almost impossible if you don't have an extra set of hands to help. The headboard gradually slides back over time and has to be readjusted every month or so. And, though it's not necessarily a problem exclusive to the Floyd Bed, those corners are going to wreck your shins in the middle of the night, guaranteed.
I have the Floyd desk (which I believe has been replaced by the table). I love that the top surface is made from linoleum, which has been super resilient to everyday use and really easy to clean. The desk itself only took a few minutes to assemble since the legs attach to the top via hand screws. I'm really happy with the quality and sturdiness of the desk, and I think it will last me quite a while.
Floyd does everything it promises - beautiful, long-lasting, comfortable furniture that's easy to build and easy to move. I'd buy another couch from them in a heartbeat!
My wife needed pretty free-standing shelves behind her chair to look good on camera. (We already had the books.) These went together easily, look attractive, and feel sturdy.
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They sway back and forth a bit. Could we brace that?
3y ago
Ultimately even though I like how easy it is to assemble and I like its sleek / compact look, it’s way too small and definitely not remotely deep enough to be comfy. Only comfy if you’re on the chaise or sitting horizontally along the length of the couch. So it’s essentially a 1-person couch and the price is unjustifiable for that
Truly in love with my sofa — it strikes the ideal balance between good looking and sleek! 3 years later, it's still in perfect condition & all coffee spills have been swiftly cleaned up. No stains! My partner and I were able to assemble the sofa without any headaches, and the tool provided has a little bottle opener notch to enjoy a beer (or Topo Chico) once complete.
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Excited to see Floyd expanding their product assortment! Want to see them stay focused on timeless, modular design — no need for these bean bag chairs...