4.7
92% of reviewers would recommend to a friend
FilterBaby
4.7 • 404 Reviews
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4.7
92% of reviewers would recommend to a friend
FilterBaby earns strong reviews for visibly improving skin and hair—users report clearer, calmer, more hydrated skin and softer, shinier hair, with easy installation, sleek design, and solid water pressure. Reviews also flag weaknesses: fit issues on certain faucets, bulky footprint, inconsistent water pressure or clogs in filter mode, short filter life in some cities, occasional leaks or breakages, and frustrating returns/subscription policies.
AI summary based on Thingtesting reviews
7mo ago
Easy to install, no leaks, and the water tastes so much cleaner. I love using it for washing my face and brushing my teeth—my skin even feels softer. The switch between filtered and regular water is super handy. Effective and totally worth it!

7mo ago
The filter works and fits great. Works as advertised. No leaks. Very easy installation and the packaging is great. The filter would work with any type of sink because within the packaging comes a lot of adaptors to fit nearly any sink.

7mo ago
This showered really changed my showering experience for the better. Ever since I have started using it my hair has gotten less greasy, healtheir and shinier. I also have noticed that my skin has cleared up which I love. I really recommend this product for anyone struggling with acne it really helped me clear my skin up.


8mo ago
I’ve been using all sorts of products on my face from my dermatologist from salicylic acid to La roche Posay! I’ve been breaking out with hyperpigmentation for years, but once I started using this product for a month my skin cleared up! The packaging is beautiful, it’s easy to set up with the picture instructions, they have lots of knobs for all types of sinks. It lasts very long and one month in I noticed how much more gunk it picks up compared to my sink. It’s so easy to use and set up, all you have to do is turn the nob and water starts coming out of the filter baby’s filter.




8mo ago
The filterbaby 2.0 was the only thing that cleared up my skin in college. Before installing the filter, my skin would constantly break out, and I would always have deep pimples on my face. After installing the FilterBaby, my skin has cleared up dramatically, and I cannot go back!

8mo ago
I had a Filterbaby during my freshman year of college and it completely saved my skin. My roommate also loved it and she has it, and I’ve missed it ever since. The difference in my skin was so clear, it felt healthier, softer, and so much better overall. It truly makes such a difference in your shower and skincare routine. It is definitely a must-have in college.

9mo ago
I liked it very much and I bought a filter because I thought it was good for my skin. I think it is definitely useful and I recommend it


1y ago
It helped me so so much. It cleared up my skin from pimples, but also from old scar stains or old stains from pimples. It made me feel way more beautiful and content with my skin even without having to wear makeup.

3y ago
I am a filter QUEEN especially living in NYC what they say about the water may be true but check your pipes honey !!! It’s true my faucet was a Dino 🦕 but I have to say FB was on zoom with me sorting it out walking me through the process and they were amazing I was the one who should be getting the review done! The whole team was so professional and supportive I couldn’t be happier and my skin LOOKS and FEELS AMAZING 🤩
Feedback
I think this is a must have especially if you are in the beauty industry, struggling with sensitive or acne prone skin, any other type of dermatitis, pregnant or breastfeeding, allergies to heavy metals.

I was a bit skeptical of it at the beginning and wonder how much it can improve my skin but I feel like I’d want to bring this with me even when I am traveling. I've always had hormonal acne but I've had lesser breakouts and my skin is softer after using this filter. I recently checked the filter and it’s so gross, it has trapped so much dirt.
Feedback
The water pressure was kind of low, not sure if it's because I've been using the filter for two months that affect the pressure.

1y ago
Honestly didn’t realize how much my tap water was affecting my skin until I started using Filterbaby. It’s such a simple swap but makes such a huge difference—my skin feels way less irritated and just… calmer overall. It also made my skincare routine feel a little more ✨ intentional ✨ which I love. It was super easy to install (took like 2 minutes), and it looks cute and clean on my sink, not bulky or ugly at all. I didn’t expect to care this much about a faucet filter but here we are. Highly recommend if you’re into skincare or just want your water to feel better.

1y ago
I’ve been using the filter for the past 2 months and love it for my hair. I've had issues with thinning and breakage in the past and this ie one more step in my arsenal for my hair health! The installation was super easy, and I love knowing that it’s helping to filter out impurities from my tap water. Before pic was Sept 2024 and After (blonder hair) is June 2025. Huge difference in hair health!


1y ago
This product was super easy to install because of the QR code that led to video instructions. I was super impressed on how amazing the quality was of the filter. Since using it I feel like my water is so much cleaner and Ive noticed a difference with my face being more hydrated & clear.


1y ago
Not only does the Filterbaby 2.0 have a sleek design, but it is extremely easy to assemble (less than 5 minutes) and I love that it comes with a tab to easily switch from filtered to tap water. The kit comes with an array of faucet adapters so you can find the perfect fit for your sink and all the tools you need to seamlessly install the Filterbaby. You can tell almost immediately that the water feels softer and is so much healthier for your skin, which is great for people with acne-prone or dry skin looking to find a product that helps reduce breakouts and achieve a brighter, more even-toned complexion. My face feels cleaner, softer, and more hydrated than ever. As someone with sensitive and easily irritated skin, I love this product!!

1y ago
I’ve been wanting to try a sink water filter for my bathroom for a while now, especially because I live in an area with hard water and my skin has always felt tight and dry after washing—no matter what cleanser I use. I came across FilterBaby and was intrigued by how simple the design looked. First of all, installation was incredibly easy. I’m not super handy, but this literally took me under five minutes to attach to my faucet. It came with everything I needed, including adapters, and the instructions were super clear. No tools, no stress—just twist it on and I was good to go. Aesthetically, it’s actually really cute too. The design is clean and minimal, which I appreciate because I’m picky about how things look on my sink. It doesn’t feel bulky or cheap—if anything, it adds a nice, modern touch. Results: after my very first face wash I could feel a difference. My skin didn’t feel stripped or tight like it usually does. It felt smoother and more hydrated—almost like the water was softer or cleaner. I have dry acne prone and extremely sensitive skin. I know it sounds dramatic, but it really made me realize how much the water I’d been using was affecting my skin barrier. I’ve been using it for a few days now and I’m already noticing less redness and irritation. I feel like my skincare products are absorbing better too since my face doesn’t feel like it’s fighting against residue or harsh water. It’s a small switch that makes a big difference. I wish I had gotten this sooner!


1y ago
I got the filterbaby for Christmas and I usually wash my face with the normal tap water in my apartment. I attached the Filterbaby filer to my sink and I’ve seen a huge difference in my skin. My skin has less breakouts and looks so much better. Amazing product!

1y ago
FilterBaby manipulates and gaslights customers and is a deceptive, greedy, unethical company. I have been going back and forth with FilterBaby’s customer service team for the last three months. They claim the sink and shower filters lasts three months, but ours lasted only five days. Initially, the water pressure was great, but by the fifth day, it weakened to a trickle. Customer service insisted it was an installation issue, though we followed the simple instructions exactly. You don’t need to be a plumber or a genius to install the filters. After multiple frustrating emails, a live call revealed that NYC's extra-contaminated water was the problem. They later sent an updated sink filter, which worked well for 1.5 months. When I reordered a sink filter refill, I confirmed with customer service that I'd receive the improved version—but they sent the old one instead. It has been two days since the installation of the refill, and the water has been trickling again. When I contacted them again, they blamed installation and asked for more troubleshooting – photos, videos, live calls. The back-and-forth has been exhausting, with no real support or apology. Their response times are slow, and getting a real resolution has been exhausting. Later I discovered that the new and improved filter refill has a different product title from the old one. No one told me this, and I didn’t even see this available on the website. You can only find it by googling the exact product title. We were promised a free replacement for our faulty shower filter refill, which lasted only five days. I even received an email confirming that a new refill was on its way. However, I later discovered that they charged my credit card without my authorization. I was under the clear impression that this would be a courtesy replacement, as confirmed by their customer service rep. Not only did they wrongfully charge me, but they also enrolled me in a subscription without my consent. To make matters worse, their policy requires a minimum two-month commitment before allowing cancellation. This is deceptive, unethical, and completely unacceptable. I brought this issue to the customer service rep I had been in touch with for the last three months and he gaslights me – says I’m confused and that it’s the skincare sink filter refill I subscribed to. I replied with screenshots and the different order numbers to prove to him he’s wrong and I’m not “confused”. It’s never ending with their incompetent customer service team. I wish I checked reviews on TrustPilot and the Shop App before making a purchase. I found a sea of negative reviews detailing similar experiences on TrustPilot, Shop, and Better Business Bureau (they’re ranked an F). On FilterBaby’s website, it’s clear that they curate customer feedback to highlight positive reviews, which I learned is actually against FTC’s guidelines. I ended up purchasing a Jolie shower filter. Stay away from this horrible company.


1y ago
I’m so happy I decided to try this! Only took 5 min to install. It’s only been a week and I already notice way smoother and plumper looking skin. I can’t wait to see my long term results!

1y ago
Better quality of water no dry skin or hair and not 100 % on the skin quality because I forgot to take a picture but I had good skin already. But noticed a difference in my hair and skin.

1y ago
Love the filterbaby 2.0 so very much!! Noticing a great difference in my skin softness and clarity over a month of use. Excited to see how things are going after a few months!! Great product and love the peace of mind it gives me too.
