FilterBaby reviews and discussion

4.8

92% of reviewers would recommend to a friend

Reviews mention

  • Quick, tool-free installation
  • Sleek, modern design
  • Noticeably softer, cleaner water
  • Consistently strong water pressure
  • Occasional adapter fit issues
  • Filter-mode flow reduction
  • Intermittent leaking components
  • Mixed long-term durability

FilterBaby impresses in reviews as an easy-to-install sink and shower filtration line that often improves skin hydration, reduces breakouts, softens hair, and preserves water pressure. However, some users report fitment hassles, occasional leaks or durability issues, mixed water-pressure in certain modes, and frustrating customer service and return policies.

AI summary based on Thingtesting reviews

718 reviews and posts

  • I've noticed a big difference in my hair since using this filter! I have less frizz and my hair is super shiny! I also found the filter super easy to install! I have hard water where I live so it was really important to me to find a product that would help filter out all the minerals coming through and this product delivered! I would recommend this to everyone!

    Received a free product from FilterBaby
  • This is a skincare savior. I noticed results within days. My face wash worked better, smoother skin, and enhanced effectiveness in my skincare. I can't wait to see how this worked over time, I love it!

  • I absolutely love this product. I have noticed such a difference in the texture of my skin and the health of my hair. I added this onto my shower filter at my college apartment and the filter has made such a difference. Super easy to install as well which was great.

    Friends with FilterBaby
  • Very easy to install! I like this product because it has helped clear my skin and I’ve noticed a difference in how my hair feels too!

  • My product came super fast through TikTok shop and the product is amazing. Genuinely, this product is worth the money. It made my dorm shower feel luxurious, the product came fast, and my skin and hair already feel healthier!

    Influencer for FilterBaby
  • I’ve been using the Filterbaby Diamond Series for about a week now, and it’s honestly worth it. Installation was super easy (took maybe two minutes), and the difference in my water is noticeable—my skin feels softer, and my hair isn’t as dry anymore. Definitely a solid upgrade if you want cleaner water and an easy setup.

    Influencer for FilterBaby
  • I love my new Filterbaby Diamond Filter! It has made such a big difference for my hair, it is way softer, there’s less shedding, and so much shinier. Super easy to install and totally worth it! Would recommend!

  • Easy to install and looks so beautiful in my bathroom! Excited to use for the next few weeks to help clear up my skin. One of my favorite purchases!

    Influencer for FilterBaby
  • I’ve been using Filterbaby for a few weeks and I’m already noticing a huge difference in my skin! The water feels so much softer, and my face doesn’t feel tight or dry after washing anymore. Installation was super easy, and I love that the design is sleek and compact. It’s such a simple switch that makes a real impact—definitely worth it for anyone looking to improve their skincare routine from the source!

  • great product that is easy to install. has definitely cleared up my face and gives me piece of mind knowing I am using cleaner water on my face

  • The worst customer service experience ever !!!?…..unfortunately this did not work for me. Several emails back-and-forth requesting to return and cancel …..no response until the 30 day window was passed. Then the responses and correspondence back-and-forth was why I wanted to cancel? Two replacement shipments later, they have yet to cancel my order. I am now disputing with my credit card company.

  • I've had this for a little over 6 months. If you're anything like me, you'll do anything to get rid of acne, and that's why I picked it up. Do I think it's great to have a filter on your water faucet? yes. Do I think it necessarily helps, maybe? I got mine on sale and TBH I wouldn't buy it if it wasn't. I don't think it necessarily brightened my face either, there are actives out there that are much better at the job.

  • My sink water finally doesn't smell like rotten eggs! I was debating on whether or not I truly needed a filter for my sink but after a few months I couldn't stand the smell of the tap water from my new place so I decided to splurge. It was a pretty decent price for the pack of 2. Installation was not too hard and when I popped my old filter off I saw all the disgusting gunk that had been stuck to the old filter and touching my water. I would recommend this just for the fact that it gave me the chance to clean all that out.

  • Maybe I have a weird sink, but I found this incredibly difficult to install. I’ve wasted an hour and still can’t get it on.

  • I live in miami so the water here is filled with chemicals! I bought this a few months ago and my face has soft skin. I have the silver one and am about to purchase the black one for my sister! she will love it

  • I love this thing!!! I had a little trouble getting it situated on my faucet but after reaching out to the brand they helped me trouble shoot it. It works very well and I can tell a huge difference in my skin. I have very dry, sensitive skin and my skin is less inflamed and much softer after a week of using the filter. I’m very pleased with it and just bought extras to give as gifts for family.

    Feedback

    More colors!! Would love a pink option restocked

  • First filter = amazing. Replacement filter = terrible. Customer service = the worst experience I’ve ever had. I bought the Filter Baby and loved it. My skin was glowing, clear, and I was genuinely impressed. So, when it came time to replace the filter, I happily paid for a new one. That’s when everything went downhill. The replacement filter caused my skin to break out every time I used it. I figured it must be faulty—no big deal, that happens. What should’ve been a quick fix turned into a total nightmare. I reached out to customer service expecting a simple resolution. Instead, I’ve been stuck in an exhausting 17-day-long email chain with zero results. They told me they’d send a replacement and that I’d receive a tracking number “soon.” Three days later? No tracking number—just a request for more photos. Then I was passed to another rep, who asked me the exact same questions the first person already asked. Round and round we go. This company is dragging out a simple issue over a $40 product and ruining what could’ve been a loyal customer relationship. It’s frustrating, disappointing, and honestly ridiculous. I wouldn’t recommend them to anyone—not because of the product (the original was great), but because the customer service is absolutely incompetent. Do better, Filter Baby.

  • I feel so much better using tap water to wash my face now. As someone with acne-prone skin, I'm super cautious about water quality.and this filter has been a game-changer. I even brought it with me to Georgia and used it in the hotel because I didn't want to risk breakouts from unfamiliar water. It's sleek, easy to install, and honestly, it's worth the hype.

  • Filter baby has saved my skin from the harsh water in N Michigan!! I can always tell whenever I need to change my filter because my skin starts to get super sensitive and break out.. luckily filter baby prevents that!! Life saving