4.7
92% of reviewers would recommend to a friend
FilterBaby
4.7 • 558 Reviews
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4.7
92% of reviewers would recommend to a friend
FilterBaby earns strong reviews for delivering softer-feeling water that leaves skin less dry and hair smoother, with easy, minutes-long installation and no noticeable drop in shower pressure. Reviews also flag drawbacks: occasional faucet incompatibility and tricky adapters, intermittent low flow in filter mode, bulk on small sinks, and repeated complaints about customer service and subscription/return policies.
AI summary based on Thingtesting reviews
3y ago
I've been using Filterbaby for 5 weeks now and the impact on my skin is noticeable!!! So happy to finally see a light at the end of the tunnel in the breakouts I've been having since moving to California. Also, their customer support has been super helpful because I needed a specific tool to fit the filter in my sink, and they shipped it fast and at no additional cost. Oh, one more thing: the packaging is also useful and beautiful!
3y ago
Not bad. Makes me feel at ease that I'm not washing my face with harsh hard water not sure if it made a difference or not yet or if it's legit. I use to wash my fave and brush my teeth. My only qualm is the water pressure and the cost of the filter replacements.
3y ago
I originally purchased this because I noticed redness, bumps and irritation on my chin that just wouldn’t go away. I started to think it was the chlorine in my city water causing it. After just a few days of using this filter it cleared up significantly!! I highly recommend this product especially if you have heavily treated city water.
3y ago
Yes, its a good filter. But no, it does NOT remove chlorine. My husband is a pool cleaner and he tested the filtered water for chlorine (with his work test kit) and it remains the same. He also told this type of filter cannot remove chlorine because chlorine can only be removed by temperature or reverse osmosis. So sure the filter is good for skin but they're lying about the chlorine.
3y ago
I like the idea of having this filter on my sink as a way to improve my skin, although I'm not sure I've noticed much of a difference due to the filter itself. My skin has been clearing as I've been trying numerous products, so maybe it is helping! It was easy to install & easy to replace, and I will likely continue using it.
3y ago
I’ve experienced inching and a very dry skin due to my rosacea and acne, but with Filterbaby, it really helps me and I just can’t think about stop using it. I feel my skin more hydrated and fresh, the inching is almost gone too.
3y ago
The filter never fit my faucet, while they did try to send me adapters on a few occasions they never worked and they also sent the same adapters over and over again. I was forced to send back my filter, never used, never taken out of the box and I have never received a refund. I’ve contacted the company multiple times and I have never gotten my refund.
3y ago
I have rosacea and the water where I live is horrible . I have noticed a big difference in my skin since I started using Filter baby. The redness has gone down and my skin isn’t half as dry as before.
3y ago
I love my filterbaby! The process of putting the filter on was simple due to the extremely detailed instructions that filter baby provided. I feel so much better washing my face in the sink since I know the water is being filtered. I also feel so much better giving my dogs water from the tap now since all the bad stuff is being taken out!
3y ago
Filterbaby is an immoral unethical company that will make it near impossible to cancel your subscription. After 6 attempts (they make you cancel via email, not on the website. They use this tactic to flood you with better offers, additional options etc to try and get you to change your mind and for every offer/new option email response that you reply to with the answer: “No thank you, I am confirming that I need my subscription cancelled immediately and that I have no interest in any other offers”, they spring another offer/option email on you with a question at the end that they demand a reply answer on before they will cancel your subscription. This ends up extending your cancellation correspondence past at least one additional subscription pay period (in my case I was charged for 2). I eventually had to threaten legal action for them to actually cancel my subscription - which they finally eventually did after being so sneaky and charging me an amount that overdrafted my account and caused huge financial penalties and fees that I would have never incurred if they had respected my original email request to cancel my subscription - rather than stringing me along with repeated email offers that required responses from me and dragged the process out to the amount of $81.98 plus the major overdraft fees and penalties I had to pay from not expecting (due to believing that after 5 emails on my part explicitly stating the cancellation of my subscription, I would no longer have to calculate filterbaby charges into my budget. They are unethically and intentionally trying to scam as much money/charges as possible from you despite your explicit attempts to cancel your subscription. Don’t make the same mistake I did!
3y ago
terrible customer service. They incentivize you to sign up for auto-replacement which is fine except they don't warn you when the next shipment is coming up. What happened to me is that I had moved across the country.. the second i got the email says "order confirmed on your auto-replacement" i email them to please cancel as I don't live in that state. It took them DAYS to respond and they essentially said "too bad" nothing we will do. Other companies similar to this, have responded immediately canceling my order and refunding me. Very disappointing……..
3y ago
Noticed a significant difference in acne/skin congestion after only a few weeks of washing my face using Filterbaby. The water also doesn't have that "tap" taste to it anymore. Love it!
3y ago
Great product! Has done wonders for clearing up my skin.
Feedback
Great customer service too!
3y ago
Worth the money, helped my skin clear up so much! And excellent customer service, I highly recommend ,
3y ago
Love this product! I feel so much better washing my face and brushing my teeth with clean, filtered water. Highly recommend!
Feedback
We had some trouble getting it to work with our sink, but the customer service was top notch and helped us trouble shoot it!
3y ago
I love my filter baby. At first I experienced my skin purging and I thought that something had gone wrong or had gotten worse. But in about two or three days my skin was smoother than it had been in years. What was actually happening is that the filter works so well that acne that would've taken weeks or months to come to the surface and begin healing, happened in only a few days. The water was so drastically clean that it purged all of that gunk out and now my skin is better than it has been in years. Definitely recommend!
Feedback
Letting customers know that their skin might initially purge, but that it’s brief if it happens.
3y ago
This filter is amazing! Not only was it super easy to install, but it truly does its job. I love knowing that the water I use to brush my teeth and wash my face and hands are chlorine free and as clean as possible. I just got my sink replaced right before getting the Filter Baby and I was DISGUSTED that the aerator ALREADY had little rocks and sediment in it in just 2 days. I knew my decision to get Filter Baby was a good one. I went on a trip recently, without my Filter Baby and I could clearly taste the chlorine in the tap water when brushing my teeth. Gross! I know this filter does its job well when I can taste and feel the difference of regular tap water. I've also noticed the filtered water hydrates my face and doesn't strip it of its natural oils like unfiltered water! Do yourself a favor and get one!
3y ago
I’m loving the Filterbaby so far. I have had it for about 2 months. It was super easy to install and you can tell the quality of the water is much cleaner than what comes out of the normal faucet without a filter. My skin still isn’t perfect (because of hormonal imbalances that I’m working on), but I’m no longer experiencing rough or irritated skin as I was in the past using normal water. Now Filterbaby just needs to make a shower filter! :)
Feedback
I wish it came in a few more colors but it’s not a deal breaker.
3y ago
Filterbaby improves my sensitive skin because it filters out chemicals/dirt in the water. I broke out less often after using it for three months.
3y ago
i live in LA and I always have dry skin after washing my face. Filterbaby completely solved that issue!