FilterBaby

4.5 179 Reviews

FilterBaby offers a faucet filter to remove chlorine and improve your skincare routine.

FilterBaby Reviews

FilterBaby reviews

4.51

89% of reviewers would recommend to a friend

Reviews mention

  • Improves skin health
  • Easy installation process
  • Excellent customer service
  • High-quality filtration system
  • Short filter lifespan
  • Difficult installation for some
  • Inconsistent customer service
  • False advertising claims

FilterBaby is appreciated by many users for its effectiveness in improving skin health, easy installation, and excellent customer service. However, criticisms include its short filter lifespan, difficult installation for some, and poor customer service experiences.

AI summary based on Thingtesting reviews

179 reviews and posts

  • I got my Filterbaby about 3 months ago… over all experience I would recommend. It’s too bulky, the pressure sucks, the adapter breaks easily. Hard to keep clean. I tried to get my refund and their customer service team won’t respond. Just horrible.

  • Filter is great. I am seeing positive improvements in my skin! It is worth the investment if you are having problems with your skin.

    None of the above
  • Filterbaby has been a game-changer for my skincare routine. It's an easy-to-use, aesthetically pleasing, and highly effective product that I recommend to anyone looking to improve their skin health. If you're serious about skincare, this is a must-have!

  • Sleek design and easy to replace the filters.

  • Filterbaby is an excellent water filter. My family loves it. The price is very reasonable, and it truly filters the water effectively. It really works and is very convenient to use. Highly recommended!

  • I recently started using the Filterbaby skin care water filter, and I am absolutely thrilled with the results! For years, I struggled with dry, irritated skin due to the harsh tap water in my area. No matter what products I tried, nothing seemed to make a lasting difference—until I discovered Filterbaby. The installation process was quick and easy, and the filter itself is sleek and unobtrusive. From the first use, I could immediately feel the water was softer and gentler on my skin. No more tight, dry sensation after washing my face—instead, my skin feels hydrated and refreshed. Over the past few weeks, the improvement in my skin has been remarkable. It’s softer, more hydrated, and looks healthier overall. My usual dry patches and irritations have virtually disappeared. It’s incredible how much of a difference clean, filtered water can make in a skincare routine. On top of the fantastic product, Filterbaby also offers the best customer service I’ve ever experienced. They were responsive, helpful, and genuinely cared about ensuring I had the best experience with their product. It's rare to find such dedication and support. I wholeheartedly recommend the Filterbaby skin care water filter to anyone dealing with dry or sensitive skin due to tap water. It’s an investment in your skin’s health and well-being that pays off immensely. Plus, with their top-notch customer service, you can be confident you're in good hands.

  • I used the old gen before, and it won my trust after around the 2nd month. Started seeing massive improvements in my skin texture. I'm moving to college soon and I had to gift myself the new gen 🤭💞✨️ it's amazing. I love it. My skin has never been this soft before. My pores are healthy and I havent broken out at all in the past 8 months <3. Lowkey a little in love with filterbaby.

    Customer
  • I recently bought the FiltrBaby Skincare Faucet Filter, and it has made a huge difference for my sensitive skin. Installation was easy and took less than 10 minutes with clear instructions. The sleek, compact design fits well on my faucet and looks great, made from high-quality, durable materials. Although it's an investment, it's worth it for the improvement in my skin, and replacement filters are affordable and easy to install. I highly recommend the FiltrBaby Skincare Faucet Filter for anyone looking to improve their skincare routine, especially those with sensitive skin. The benefits are clear and noticeable.

  • I have been using filterbaby for about a little over a year now. I had issues with my first Gen filter, but customer service helped me out and replaced it free of charge. I upgraded to the 2.0 filter and I am loving the bright color as well as the efficiency of it compared to the first Gen.

    Friends with FilterBaby
  • The Filterbaby is a cute addition to my bathroom and a simple addition to my skincare routine. I find it helps me be more consistent and gives me peace of mind my water is filtered and my faucet is clean. Mine originally did not fit my faucet, but customer service was helpful and quickly sent a replacement.

    Discount
  • FilterBaby is really amazing. It filters out a lot of chemicals in my water. When I removed the aerator from my faucet, I saw a lot of gunk and I wasn't even aware! There are also those white mineral build-ups and Im pretty sure its causing my skin to be very sensitive! My faucet is pretty standard and I was able to take it off using my hands. I have two faucets but the other faucet I was having trouble removing the aerator so I had help from maintenance guy from our rental property. We were able to install with the help of customer service team!

    Customer
  • Best purchase I could make for a simple way to improve my skincare. The filtered water feels great and the water spout has good pressure. The 2.0 filter is worth it!

  • I’ve been using filter baby for 5 months now and it feels amazing! It was a little challenging to install at first but after that it was easy. The filter pad was dirty when I changed the filter which means it works! I feel more confidence using water filtered now :)

  • Filters only last 2-3 weeks in New York City before it was so clogged the water was just dribbling out. They wanted me to pay $30/month to switch out the filter every month. Then they wouldn’t let me return it without a restocking fee. Just get a shower filter from Jolie.

  • Best purchase I've made in a long time! The Filterbaby water faucet saved my skin in less than a month. Not only did it get rid of my acne, but my facial skin feels smooth and healthy all over. I used to have oily skin in some places, then dry spots in others, but now my skin is clear and even. It's also super cute and saves me water!

  • I can't believe this filter works! My acne starts to go away after weeks of using it and I would highly recommend this to everyone, ngl! Also customer service helped me upgrade my filterbaby to the latest version! Keep it up y'all!

    Upgrade discount
  • If I could give negative stars I would. THE WORST CUSTOMER SERVICE EVER! THIS COMPANY LIES! ALL THEY WANT IS THE MONEY. THEY WOULD RATHER DO ANYTHING BUT GIVE YOUR MONEY BACK. I have been fighting with them for my money back on their shitty product for the past year and a half. UNBELIEVABLE THE LENGTHS THIS COMPANY WILL GO THROUGH TO KEEP YOUR MONEY!

  • The website says 100% Money Back Guarantee AND Try 60 Days Risk Free. Bit when I tried to return it, they charged me a $7.50 restocking fee. It does say this if you click on the very small Refund Policy link at the bottom of the page, but I never clicked on it, wrongly assuming I was not buying it with any "risk". False advertising, buyer beware.

  • I purchased mine in December 2023, since then my acne has cleared up tremendously. I stoped over doing it with skin care products and all I do is cleanse my face morning and night, and use coconut oil and spf for the day. I LOVE MY SKIN AGAIN. :)

  • I bought the filter on April 30, 2023. In less than 10 months the filter broke last night. I contacted the company expecting they would be able to replace the broken part. It's not under warranty so there is nothing that can be done, they offered me the opportunity to buy their new filter. If the product was good, they wouldn't be offering me something else. Don't spend your money with this company.