1y ago
My partner bought me a card holder from EOT For Christmas. It’s only been over 4 months now since I opened the box and started using the card holder. Considering I have 1 card per slot, it shouldn’t be in the condition it is. The corners peeling, the bottom of it ripping, and the thread coming off. I honestly can’t believe the state of he card holder, especially considering i use it it like a wallet, in my pocket or on the side. We reached out to them on email a few times before getting a response. Their first email back was telling me how to use it (as if it’s not obvious). They then said no refunds, which is fair, I don’t mind that. But no replacement or even fix on it is shocking. Customer service was terrible after that, they just air every single email after. I wouldn’t buy from there again. I’m now having to look for another card holder 4 months later. How poor is that. See the photos…
