Dopple reviews and discussion

Horrible service. This is a scam no one answers you back. There’s only email as a contact no phone number and no one replies you. After filling up the whole quiz and answering all the questions requesting clothes for age 8, they still sent me pens for six-year-old a shirt with a big stain and super overpriced now contacting dopple through their email, the only communication source available, for a whole week. No reply. This is not first time happening. I was avoiding them for over one and a half years and I thought I should give them another try but this will be the last time I’m ordering with them ever. The same was last year. They sent me two size small pants and a girl shirt for my boy. It’s ridiculous and you can only get there 25% off if you keep all their crap.

Dopple is by far the BEST children's subscriptions I've experienced. I ordered my very first Drop for my nephew and loved it so much that every birthday/ holiday gift for all my nieces and nephews are only purchased at Dopple now! My nieces and nephews age range is from a year old to 10 years old and they all love opening this special, monster tissue wrapped with ribbon bundle of adorable (soft to touch) already curated outfits. The pricing beats all other retailers and the subscription is super user friendly. Fill out a quick quiz for your child (age, sizing, preferences, colors, season, etc) and less then a week later have this amazing package at your doorstep. If you keep it all you get a very generous discount or have the option to return any items that don't work. You don't even get charged until after you choose what you're keeping. The customer service is great too. I highly recommend all parents to give this brand a try and experience what I did. You won't regret it!

I thought the quiz was comprehensive and the quality and brands were great! It arrived promptly.

I wish I could give this company ZERO stars. Absolutely horrendous!! I signed up for this for both of my kids when I was 8 months pregnant with my now TEN MONTH old. They charged me ten dollars for each child and NEVER sent a single thing. After a few months I was charged another $20 and decided I would reach out and see how they could possibly take $40 service fee for a service they never provided. THEY NEVER RESPONDED!! I have sent more emails than I could count and have never heard back from anyone there. The worst part? To cancel your subscription you are to “email” them. Whatever you do STAY AWAY from this company. I am shocked that they are still in business, they should all be in jail.

This is a complete scam. I signed up in April and was charged $10 each for both my children. I never received any packages. I have tried emailing customer service many times with no response. I was just charged again for both children! There is no way to remove your credit card and contact anyone for help. Stay far away from this Company!

They used to be good. Not sure what happened the last few months but suddenly customer service is non-existent and I had to call my credit card company to reverse charges for service never rendered. Maybe they are going under? Otherwise they used to be great, fast service and quick email responses with great variety.

0/5 Dopple fulfilled my first subscription. Some clothes fit, others did not and the subscription worked exactly as expected. Dopple charged for both children I had signed up for a second "drop," emailed the order was going to be delayed and has not responded to a single email since (and that was 3/29). They have not refunded my charges and continue to email advertisements. I am also unable to remove my card number from my account. Strongly do not recommend.

Paid for a drop 6 weeks ago and never received. They won’t respond to emails and are deleting comments on all social media platforms. They’ve even blocked my account on Instagram for writing about my experience. Other small brands have also posted that they have not been paid for 6 months, and those comments have been deleted as well. Not sure if this company is going under, but either way - keep your distance. I so sad because I’ve loved the service for several years.

Prices are outrageous for some mid to low quality clothing. Canceled 2 years ago and I was hounded by emails from different people with dopple handles. I'd block one and a different email would contact me. I had to cancel my card because despite cancelling my subscription they were still trying to charge me. So why am I reviewing now? Because once in a while I still get a notice from them saying they couldn't process my credit card. Meaning if someone had canceled their subscription but had an active card, this company will try to charge them YEARS later.

Poor communication and inability to cancel subscriptions online. I requested by email to cancel my subscription due to a move prior to the ship date and had no response a week later, as a backup prior to the ship date i changed the delivery address and they still sent it to the wrong address.

I wanted so badly to subscribe but $42 for a shirt for a 6 month old?? I think I'll stick with Target! Your clothes look amazing and yes I know you can return what you don't want. Just a little pricey for my family.

You're guaranteed to find hits in each drop! Especially love the pieces we've gotten from Gray Label, Stella McCartney, and Indikidual in our Dopple drops - awesome quality for discounted prices. Love the packaging and individual note from the Stylist that prepared it, too.

I loved the entire experience, the packaging as well as the amazing brands I received, it was perfect!

I've been using Dopple to dress both my kids pretty much from day one. I end up keeping the entire bundle because I hate dealing with sendign stuff back and the stuff is all really cute.