4.8
95% of reviewers would recommend to a friend
Calpak Travel
4.8 • 262 Reviews
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4.8
95% of reviewers would recommend to a friend
Calpak Travel earns largely positive reviews for stylish, well‑engineered luggage and bags—especially the Luka duffel, Terra 26L Backpack Duffel, and clear cosmetic cases—that feel durable, glide smoothly, and offer smart organization like shoe compartments, trolley sleeves, and abundant pockets. Reviews also flag weaknesses: occasional strap and zipper failures, scuffing or peeling materials, cramped carry‑on interiors, dark linings that obscure contents, and mixed warranty/customer service experiences, so buyers who prioritize long‑term durability and support should weigh these trade‑offs.
AI summary based on Thingtesting reviews
2y ago
Calpak has the most beautiful colors and thoughtful designs in travel and everyday bags. I have bought several bags from Calpak and I am super impressed with their bags and fast delivery. Love Calpak!


2y ago
Love my luka belt bag. I’ve had it for years and it’s held up so well. It’s been on many overseas trips with me and it’s always super convenient and reliable. Plenty of storage for wallet, phone, keys, passport, and more. Big recommend for a trusty, versatile bag.

2y ago
I have two backpacks, one mini backpack and the mini belt bag. I absolutely love these bags. They are perfect for everyday and for travel. I use the largest backpack when I travel and have to bring my work laptop. It has plenty of space for my computer and all the things I would normally travel with. The regular backpack is great for a home laptop and all your travel needs. The mini backpack is perfect for going to amusement parks and holds a ton of stuff. The belt bag is great for everyday use. It has lots of space and a pocket that fits my phone perfectly.

2y ago
If you don’t have the Luka duffel I highly recommend you consider it for your travel needs. The Luka duffel by far is the perfect bag for travel. Whether it be used for a weekender bag or a carry on, you can’t go wrong. This could even be a gym bag. Possibilities are endless with calpak Luka! So many colors to choose from and multiple pockets for whatever your needs may be. I also love the wipeable exterior.

2y ago
Calpak is one of the best when it comes to bags. Of all the products I have, my Luka Belt Bag is my favorite. I use it every day since it can hold my kindle, wallet, AirPods Pro, Sunscreen, hand lotion, etc. The quality is super great and holds up over time.

2y ago
I love calpak and all their brand has to offer!! I have multiple different bag designs, packing cube colors, luggage, cosmetics case that are all incredible! But this only adds to the amazing customer service I have experienced with them. Their staff are so helpful with my orders when I have questions. My items come perfect each time. I highly recommend this brand for any traveler or person on the go!

3y ago
This company has THE WORST customer service support that I have ever experienced!!! They didn’t send me one item and the most important on my order. Large Luggage and for me the size and weight for this item is obvious to know if it is missing. So, First, There is NO WAY to talk to them by phone AT ALL. You can write them only. They answer in 2 or 3 days each time you write / reply BUT they don’t fix immediately, they reply with questions, asking pictures and after 4-5 writings and answers and everything has been totally probed. They wait even more and today after 2 weeks I don’t have my item yet. I also read in their website that if you have a problem with your luggage make a claim to your airline. What ??? DO NOT purchase if you don’t want to be angry for the lack of customer care. There are plenty of other brands that offer a lot more than Calpak Travel. We don’t need this. Customer should have more respect since we have the power to choose.


3y ago
I purchased the Kaya backpack from them- it was almost $150. I have owned this backpack for less than 3 months- I have taken it on 2 business trips, both less than 3 days in length. The straps are tearing already. I could not run the risk of this breaking altogether while on a trip and potentially causing damage to my laptop, so I had to purchase a different product elsewhere. I reached out to customer service, certain that they would make amends and allow me to return the item (given that it's clearly a subpar product), and was informed that they will not allow a return, but will only allow me to send it back to them at my own expense and they can repair it, or they will send a one time replacement. Regardless of my appeals, they would not budge. Don't waste your money, and don't give them your business. Their products are cheap, and their customer service is terrible.
Feedback
Terrible customer service and subpar products

2y ago
I have bought multiple items, I have loved them all! Super luxurious! Love CALPAK!!!

7mo ago
Love the bags from this brand, especially the Luka Duffel. I decided to trial it after hearing lots of positive reviews and have really enjoyed it from both an aesthetic and utility standpoint. Would purchase again.
Verified purchase
8mo ago
I aboslutely love it! I was nervous that the leather would be plasticy due to the sturdiness and that is not the case. I love the laptop sleeve that it comes with and the additional pockets that it has and the organization it allows for. I do wish there was 1 outside pocket to slide my phone into for easy use but overall this is a great and very sturdy purse!
Verified purchase
7mo ago
Absolutely the best travel ba gout there. I love the internal organization, the secret zip area, and the easy-to-clean fabric. My only wish is that the inside wasn't also black, as it makes it harder to find things. Overall it is my favorite bag, hands down!
8mo ago
I discovered Calpak when I received the Luka duffle as a gift. After the first trip I took with it I was completely smitten. The design of the bag is amazing. There are so many well placed pockets and it literally can hold so much and still fit under the airplane seat. The shoulder straps are also padded which makes carrying it a dream. I have since added 2 more Calpak items to my collection and I'm sure I won't stop there.
8mo ago
My favorite bags of all the brands is the Luka duffle and backpack, they are durable. I love all the colors they offer and the pockets for organizing are perfect. Highly recommend. Also both fit under airline seat as a personal item.
9mo ago
I've loved the two products I have from this store (diaper bag crossbody and Terra sling bag). Both are high quality items that I use daily. I bought the sling bag in preparation for a trip, and it was a savior. I like that I could write an honest review on their website and see it posted. The diaper bag crossbody was a like not love product for me. I've heard of other brands burying non-5-star reviews, but not CALPAK. Also, compared to other brands, I found their rewards program to be straightforward and quick to redeem, which is always appreciated as a returning customer.
9mo ago
Easy returns and fast refund. No issues with the products. I had purchased the small make up organizer and the medium make up organizer. The small is more suited for a weekend getaway. The medium is plenty big to go on a week long vacation.
1y ago
I’ve always been drawn to sleek, functional travel gear, and Calpak definitely delivers on both. Their luggage instantly caught my eye because of the minimal design and the wide range of colors—everything looks so clean and polished, which fits perfectly with my aesthetic. I tried their luggage and packing cubes, and honestly, it was such a game changer for keeping everything organized. The hard-shell suitcase feels durable but still lightweight enough to handle easily, even when packed full. I also really liked the smooth rolling wheels—it glides effortlessly, which is something I always look for in travel gear. Their packing cubes are another favorite—they made it super easy to organize clothes, toiletries, and smaller items without the mess. Everything felt more streamlined, and it honestly saved me space.
1y ago
Calpak is the one daily and travel company I use anymore! Recycled plastic bottles into amazing products - YES! Stunning bright colors - YES! Sturdy products that seems to be invincible - YES! I love all of my Calpak products and am always getting more!
1y ago
Great products. Great team. Great experience. Will be buying from them in the future.
I got the compression packing cubes. I use them to store away my summer/winter clothes dependent on the season. Nothing that spectacular about the product.