Calpak Travel reviews and discussion

4.8

95% of reviewers would recommend to a friend

Reviews mention

  • Thoughtful compartments and organization
  • Durable, wipeable exterior materials
  • Smooth, maneuverable spinner wheels
  • Chic colors and modern aesthetics
  • Bulky duffels for smaller frames
  • Strap tearing under heavy loads
  • Front pocket reduces interior space
  • Handles stick when overstuffed

Calpak Travel earns largely positive reviews for stylish, highly organized luggage and bags that hold up through frequent travel, though reports of strap tearing, peeling, stuck handles, and broken zippers raise durability concerns. Reviewers praise the Luka Duffel, Terra Duffle Backpack, and Hue carry-ons for thoughtful compartments, wipeable materials, smooth-rolling wheels, and under‑seat fit, while noting bulkiness, uncomfortable shoulder carry when overpacked, limited interior space on some front‑pocket carry‑ons, and occasional quality inconsistencies.

AI summary based on Thingtesting reviews

274 reviews and posts

  • Love my luka belt bag. I’ve had it for years and it’s held up so well. It’s been on many overseas trips with me and it’s always super convenient and reliable. Plenty of storage for wallet, phone, keys, passport, and more. Big recommend for a trusty, versatile bag.

  • I have two backpacks, one mini backpack and the mini belt bag. I absolutely love these bags. They are perfect for everyday and for travel. I use the largest backpack when I travel and have to bring my work laptop. It has plenty of space for my computer and all the things I would normally travel with. The regular backpack is great for a home laptop and all your travel needs. The mini backpack is perfect for going to amusement parks and holds a ton of stuff. The belt bag is great for everyday use. It has lots of space and a pocket that fits my phone perfectly.

  • If you don’t have the Luka duffel I highly recommend you consider it for your travel needs. The Luka duffel by far is the perfect bag for travel. Whether it be used for a weekender bag or a carry on, you can’t go wrong. This could even be a gym bag. Possibilities are endless with calpak Luka! So many colors to choose from and multiple pockets for whatever your needs may be. I also love the wipeable exterior.

  • Calpak is one of the best when it comes to bags. Of all the products I have, my Luka Belt Bag is my favorite. I use it every day since it can hold my kindle, wallet, AirPods Pro, Sunscreen, hand lotion, etc. The quality is super great and holds up over time.

  • I love calpak and all their brand has to offer!! I have multiple different bag designs, packing cube colors, luggage, cosmetics case that are all incredible! But this only adds to the amazing customer service I have experienced with them. Their staff are so helpful with my orders when I have questions. My items come perfect each time. I highly recommend this brand for any traveler or person on the go!

  • This company has THE WORST customer service support that I have ever experienced!!! They didn’t send me one item and the most important on my order. Large Luggage and for me the size and weight for this item is obvious to know if it is missing. So, First, There is NO WAY to talk to them by phone AT ALL. You can write them only. They answer in 2 or 3 days each time you write / reply BUT they don’t fix immediately, they reply with questions, asking pictures and after 4-5 writings and answers and everything has been totally probed. They wait even more and today after 2 weeks I don’t have my item yet. I also read in their website that if you have a problem with your luggage make a claim to your airline. What ??? DO NOT purchase if you don’t want to be angry for the lack of customer care. There are plenty of other brands that offer a lot more than Calpak Travel. We don’t need this. Customer should have more respect since we have the power to choose.

  • I purchased the Kaya backpack from them- it was almost $150. I have owned this backpack for less than 3 months- I have taken it on 2 business trips, both less than 3 days in length. The straps are tearing already. I could not run the risk of this breaking altogether while on a trip and potentially causing damage to my laptop, so I had to purchase a different product elsewhere. I reached out to customer service, certain that they would make amends and allow me to return the item (given that it's clearly a subpar product), and was informed that they will not allow a return, but will only allow me to send it back to them at my own expense and they can repair it, or they will send a one time replacement. Regardless of my appeals, they would not budge. Don't waste your money, and don't give them your business. Their products are cheap, and their customer service is terrible.

    Feedback

    Terrible customer service and subpar products

  • I have bought multiple items, I have loved them all! Super luxurious! Love CALPAK!!!

  • Love the bags from this brand, especially the Luka Duffel. I decided to trial it after hearing lots of positive reviews and have really enjoyed it from both an aesthetic and utility standpoint. Would purchase again.

    Verified purchase

  • I aboslutely love it! I was nervous that the leather would be plasticy due to the sturdiness and that is not the case. I love the laptop sleeve that it comes with and the additional pockets that it has and the organization it allows for. I do wish there was 1 outside pocket to slide my phone into for easy use but overall this is a great and very sturdy purse!

    Verified purchase

  • The terra duffel backpack is so good! meets the best of both worlds as it opens fully and lays flat, but has backpack straps to be able to carry on your back. It's a go-to, especially for trips where I anticipate needing my arms/hands for other things.

  • I’ve ordered several times from Calpak and they’ve been exceptional to work with! They shipped very quickly and the Luka is hands down my favorite travel bag these days.

  • I’ve purchased a few of the Luka duffle bags and used 2 - one small and one large - for a road trip. I love the durability and size of the bags. Wish the price points of the products were a bit lower but the loyalty program + discounts helps!

  • I bought the terra backpack and terra tote and am so happy with my purchase because it is made with durable material that I know can withstand heavy weather and tsa. There are so many organizational pockets as well.

  • I’ve gotten several products from calpak and I lived everyone of them. Durable, great colors and lots of pockets and storage to make traveling a breeze.

  • Both Customer Service and products have been great .| travel internationally and love the Luka bag since it counts as a personal item. I also love it for regular travel as well especially having a dedicated shoe compartment. I have since bought the duffel/backpack for ease of carrying since I travel with my dog and it is a breeze now having the backpack as an option. I believe the it's a bit pricey for the pieces but they have a decent reward program and I love their collection!

  • I'm super impressed with the functionality and style of this backpack! I love the recycled and waterproof materials, and abundance of practical pockets. It makes for an excellent personal item when flying for its capacity, and ability to hook onto a carry on suitcase. I love the wide variety of colors and finishes it's offered in too.

  • Love this bag, bought several for Christmas gifts and they all loved it too! Perfect for a short trip and no checks bags!!!

  • Love at first sight!!! Glossy black luka duffel. My new, favorite travel bag. Worth every penny

  • The Luka Duffle is durable, spacious, stylish, and perfect for me, a Mama of three. I don’t think this design will ever go out of style. I’m looking forward to new limited edition colors so that I can purchase another one!