1
0% of reviewers would recommend to a friend
Bogey Boys
1
0% of reviewers would recommend to a friend
2y ago
Bought several items and had a terrible time with shipping and customer service and now I’ve washed one of the hoodies and massive hole has appeared under the arm right along the seam looks like the overlooking was too tight perhaps. Tried online message but being ignored will have to raise a complaint with bank to get refund. Stay clear overpriced crap just because of the Macklemore name spend your money on better quality products with a better customer care principle.
Feedback
Make better quality clothes and sort out your customer service
3y ago
Good enough products but misleading ordering for international delivery said calculating taxes but still get charged international taxes, I asked that they put a disclaimer when ordering to make international customers aware of the glitch on the system but had a poor email reply that had no empathy nor understanding around my concern.
Feedback
The customer service really lets down the brand, I realise it’s a new venture but dismissing customers concerns out of hand is unforgivable and has sullied my view of what was an exciting new brand in a saturated market. Back to the drawing board Mr Macklemore I’m afraid.