Aurum makes natural anxiety and stress relief pills that improves your overall mental health.

Supplements

Aurum+

Stress

Communication and actually providing the product upon payment 

I never received the product I ordered - 3 weeks ago today. I have reached out to customer service 3 times requesting an update and they won’t respond. Absolutely terrible. I also can’t cancel my subscription because it requires me to email CS. It’s my only option and they won’t respond. I’m in disbelief. I thought this was a legitimate company. 

Have been charged 3 times now and never got my orders. Have been reaching out to Aurum for 3 months now and no one answers. Sometimes they answer and they say they will look into it but then never come back to me. Horrible customer service.

Same here—
This company is a train wreck!

6 weeks after placing my order and I have not received the product.  Their customer service does not respond.  Unfortunately this seems to be a common theme with Aurum Plus.  It’s a shame since it’s such a promising idea.  

Based on so many others claiming similar issues and no communication from the company, shouldn’t this almost be categorized as fraud?

I love the product, but they offer absolutely the WORST customer support. As in - there IS NONE. If someone else would make this, I'd be thrilled to purchase it from a company that actually gave a flying f&ck. 

I purchased this product after seeing an ad on Facebook. I was surprised and happy to find that it worked really well for me. I subscribed monthly and took this for 4 months. Then, the company offered a free month's supply for reviews. I wrote a review (which they currently feature on their website). I was thanked for the review and then was informed by email that my "free" order had been canceled. They then charged me for my order and then never delivered it. I found the product was available on Amazon, and I then ordered it from Amazon, hoping the delivery would be more reliable. I got one month's supply and then the company discontinued their product. I was disappointed. 

A few months ago, I got an email saying that they'd worked out their production issues and were back in business. I signed up for a subscription and received my product. I was billed for my order over the next three months, but they never actually delivered it. 

I have emailed the company 8 times. I have sent them a message via Facebook. They haven't bothered to get back to me. Not once.  

About Aurum+