4.6
94% of reviewers would recommend to a friend
Article
4.6 • 68 Reviews
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4.6
94% of reviewers would recommend to a friend
Article earns largely positive reviews for attractive, durable designs that often hold up for years, with standout pieces like the Sven sofa, Seno sideboard, Isla and Svelti chairs, and marble nesting or Clarus coffee tables; it works well for style-forward, sturdy basics. Reviews also flag weaknesses: occasional fabric pilling, cushion sagging on sofas (notably Sven), distortion in a floor mirror, outdoor chair rusting/fading, heavy packaging with excess styrofoam, long lead times, and uneven customer service.
AI summary based on Thingtesting reviews
3y ago
This company is terrible, I purchased a sven daybed and needed to get a new pillow for it. They absolutely refused, I offered to pay out of pocket but they didn't care. I escalated up through the ranks and they just refused. Stay away from this company!
Feedback
I would support your customers as people spend their hard earned money on your furniture just for you to tell them that you won't help them.
3y ago
Love my sofa, ottoman, and lamp. Sofa is really comfortable for naps. Every part of the experience has been positive so far - fast delivery, assembly was a breeze, and furniture is holding up well so far (2 years in).
4y ago
Purchased a few decor items from Article and everything has held up so far!
4y ago
I love my Article couch and refuse to part with it if I ever move. I've had it for several years and it still holds up. It's comfortable, stylish, and durable. I also selected in-room delivery and the process was seamless.
Feedback
Would love it if the company would share more about sustainable practices and using ethically sourced materials.
4y ago
Panic-ordered a couch that I ended up not loving so much for the space, although it was exactly as described by Article and hundreds of reviews. Ended up replacing it with a completely different couch that I couldn’t be more obsessed with! Customer service was excellent - anticipatory, proactive, great communication. The quality of both products is impressive, and especially considering the return process involved, the whole experience was smooth and non stressful. Highly recommend!
Feedback
Timelines slightly long but understandable in this climate
4y ago
These pops are so delicious and feel guilt-free. They’re satisfying without being too sweet, and last for such a long time! I even give them to my daughter as a treat knowing they’re made with real flavor and limited sugar. We’re obsessed in our household!
5y ago
I was surprised to like the table so much. We needed something for our breakfast nook and were looking at cafe marble tables across the web. It was easy to put together, and the quality seems great thus far.
3y ago