4.8
97% of reviewers would recommend to a friend
All Citizens
4.8 • 332 Reviews
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4.8
97% of reviewers would recommend to a friend
All Citizens earns strong reviews for exceptionally comfortable men’s basics—especially Re:Luxe Paradise Pocket, Elite II, and Apex III boxer briefs that prevent ride-up, reduce chafing, and keep “the boys” supported—yet mixed feedback questions pouch execution for some body types and notes limited colors and inventory gaps. Reviews also praise soft, durable fabrics, leg grippers, and the horizontal H-fly, while recurring complaints cite tight thigh bands, heat retention in high temps, occasional waistband wear, and frustrating customer service and return policies.
AI summary based on Thingtesting reviews
3y ago
I had a horrible experience with this company. Literally within a minute of placing an order of 2 underwear, I emailed them asking if they could cancel one of them so I can return it if I didn't like it as part of their policy to be able to receive a full refund but only if you purchase one pair. They never responded and when I received them, I explained to them that I only tried one, and as much as I wanted to like them, they just weren't for me. They rudely responded with a link to their policy which states that I can't receive a full refund if I order more than one. I explained that they never responded and they completely ignored that and just said they could offer me a refund of like $8 I believe. I told them that wasn't acceptable and I wanted at least a refund for one pair and they refused. After like 2 weeks they agreed to refund me 1 pair, but I was going to pay a restocking fee and return shipping which totaled $14.75. I was going to pay $14.75 for a pair of underwear that costs $18. I then asked them again if I could just return the entire thing and he done with them as a did not intend to wear their products after such crappy service. They sent me a label and never responded with anything else. I returned the underwear and got back $3.25. What a freaking joke of a company. They completely dodged when I said I immediately emailed them after placing my order, and they also dodged when I asked how it made sense to pay return shipping and a restocking fee on unused, unopened underwear. I will never order from them again. Saxx are very, expensive but I got a good deal off a guy on ebay and their products feel og much higher quality and they are more comfortable, in my opinion. Those guys and gals at saxx have my business moving forward.
3y ago
I really liked that you instantly can feel the comfort and separation to where your whole body is a lot cooler I work in a steel mill and I can happily say there is no more sticking
3y ago
Great product and soft, very comfortable , compare to other products is worth the money,I just reorder another set, the ball pouch keeps separate from legs.
3y ago
The products that are sold are high quality and come exactly as described. They are comfortable to wear everyday and durable enough to be washed several times without having to worry about them falling apart.
3y ago
Great quality for the price. Highly recommend!
3y ago
I have worn other brands with a “pocket” and found them very comfortable, so I figured I would give these a try. Very pleasantly surprised by the quality of the material and workmanship. High-quality fabric, looks great and very comfortable - the pocket works and the briefs do not ride up at all. Definitely will purchase again.
3y ago
Sooo comfy! Pouch holds everything in place. They don't ride up. 10/10 would tell everyone to wear these!
3y ago
Fantastic quality, great price and just so comfortable. I've bought 5 pairs so far and will be buying more
3y ago
Great product that fits well and really supports (if ya know what I mean). Can’t recommend it enough.
3y ago
Fast delivery, excellent quality over prices!!! Very supportive.
3y ago
Gave AllCitizens a try after reading a very positive review...pretty much perfect. Endurance Compression Layer is super quick dry, perfect for outdoor workouts, but note that the non-waterproof pocket is exactly that; consider an upgrade to the Tactical II if you want your phone dry. And the Classic Boxer Brief is a very comfy soft fabric, great fit. I'd say if you're considering Mack's or similar, give these a try first. Great customer service too.
3y ago
These boxer briefs are a game changer. They are comfortable, separates the boys from the thigh, no more having to adjust throughout the day. Highly recommend to all my friends.
3y ago
Had previously bought the Re:Luxe Paradise Boxer Brief and it was already one of the most comfortable pair of boxer briefs I’ve worn. Then I decided to try the Elite II and this surpassed even that. Colours are limited though, would love to have more colours and designs.
3y ago
So I love the customer service and care taken to ensure satisfaction by far very awesome!!!!! The boxer briefs are great one of the best out of 4 brands I've tried. That being said the boys are happy the rod is not he is smashed sweating against the boys, if you could separate the 2 somehow that is the only thing that could possibly make these better. By no means am I unsatisfied with my purchase and I am about to order a bundle!! Thank you for all you did for me during my purchase!!!!
3y ago
Best underwear i've ever worn! The Paradise Pocket is amazing and the no slip legs are perfect for wearing suits.
3y ago
They have the best boxer briefs on the market. Excellent customer service and a great “try before you buy” type of policy.
3y ago
Found the Re:Luxe Paradise Pocket underwear doing a search. Finally! Something that fit as advertised. Very comfortable, supportive, and very much a good purchase. I will be slowly cycling these to replace the other brands in my drawer.
3y ago
I was looking for some underwear to use while running. I figured I would try the Elite II as they seemed perfect for running. They are absolute PERFECTION! I've never worn a better pair of underwear. I've since ordered more of the Elite II's as well as other pairs for everyday use. All Citizens underwear will be the last underwear you'll ever buy!
3y ago
I purchased the all citizen boxer briefs in hopes to find a comfortable boxer brief that would keep my jewels comfortable all day without adjusting every couple of minutes... All Citizen delivered on this. I was amazed at the end of the first day wearing them when I was taking them off. I realized that I didn't need to keep adjusting the "jewels" every few minutes to stay comfortable and keep them from sticking to my leg. These are the most comfortable underwear I've ever worn and can't wait to get more so i can wear a pair everyday. The material is great quality, the pouch is perfect and the wider leg stitching keeps them from riding or rolling up. Great product!
3y ago
Great underwear, you can tell that they are designed for quality and comfort, and made of durable materials that last years. Over time I have purchased a variety of their underwear line, some of them I bought in 2019 with weekly/bi-weekly use and after all those wash cycles they still hold up. The fact that they have these products at pretty affordable prices makes it my favorite brand hands down.