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1mo ago
absolutely love this perfume! It has a beautiful, feminine, and elegant scent that lasts for hours. The fragrance is fresh, floral, and perfect for both everyday wear and special occasions. I always receive compliments when I wear it. The bottle is also beautiful. I would definitely recommend this perfume and will purchase it
1mo ago
this zara shirt it’s very good, it has a good quality and it looks good also, i got it because i liked hoy the zip looked to the shit and i thought that was something special that the shirt had, i give it four stars because its a basic shirt and it has a good price
9d ago
Zara Ruined Our Wedding Around October 5th, I ordered a suit from Zara. It was supposed to be delivered on October 9th. I received an email saying that my parcel had arrived at the post office. However, the Zara app still showed the status as “Awaiting delivery.” I waited a couple more days, assuming the app was just glitching, and then went to the post office. I hadn’t received any QR code or collection code. I simply gave them my details, and they told me that the parcel was actually in a parcel locker. The email said it was at the post office, but when I later checked the parcel tracking app, it did indeed say that it had been delivered to a parcel locker. The problem was that I had never received a collection code, and the parcel locker wouldn’t let me collect anything using my order number. I contacted Zara’s customer service chat, explained that I hadn’t received the code, and asked them to resend it. They told me I would receive it within three days. But the code never arrived. A few days later, I contacted customer service again. The Zara app was still showing “Awaiting delivery.” This time, the customer service agent told me that the parcel had already been returned to the sender and that they would issue a refund. So, if I hadn’t contacted them myself, would I have even received my refund? I explained that I didn’t want a refund. I wanted the suit I had ordered, and I asked them to send it again. Their response? The suit was already out of stock. How is that even possible? The parcel had only been sent back a couple of days earlier. It probably wouldn’t even have made it back to Helsinki in that time, let alone to their warehouse. I found a similar suit on their website, but it was €40 more expensive. Since the whole situation was caused by problems on their side, I asked for a small discount voucher or promo code as a gesture of goodwill. They refused, saying that no discount code could be offered in my case. I also asked when the original suit would be back in stock. I even pointed out that the exact same suit was available in another country and asked whether they could ship it from there. I told them I was willing to wait. Their response was basically: “Keep checking availability in our stores. There’s nothing we can do to help.” At that point, I asked them to delete my account and withdrew my consent to the processing of my personal data. The customer service agent didn’t even respond to that request. They simply left the chat. So here’s the result: Our wedding is in three weeks, and we still don’t have a suit. I’ll have to wait several more days for my refund because apparently Zara doesn’t consider tracking refunds to be their responsibility. Instead, customers are expected to contact them personally and ask for their money back. I ordered a suit, paid for it, never received it, and was offered absolutely no meaningful solution. No replacement. No alternative. No discount. No proper assistance. And now, just three weeks before our wedding, we’re left trying to find another suit at the last minute. Zara has completely let us down at one of the most important moments of our lives. Be careful when ordering from Zara. If something goes wrong with your delivery, don’t expect them to take responsibility or help you find a reasonable solution.
I love Zara. I think they make great quality pieces for a great price. Everything is really cute. They have pieces for every occasion you may need it. It’s one of the first brands. I fell in love with it. I have a huge Zara collection that has lasted me a long time.
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What is Zara?
Zara offers a wide range of clothing and accessories for women, men, and children, with new arrivals and collections updated weekly
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