Warby Parker reviews and discussion

4.5

91% of reviewers would recommend to a friend

Reviews mention

  • Stylish, contemporary frame designs
  • Seamless home try-on experience
  • Helpful, knowledgeable staff
  • Durable, long-wearing options
  • Easily smudging, scratch-prone lenses
  • Loosening screws and hinges
  • Inconsistent fit for low bridges
  • Occasionally flimsy-feeling frames

Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.

AI summary based on Thingtesting reviews

1,751 reviews and posts

  • I love my Warbys! I have two frames with progressive lenses. First of all, they did not break the bank - progressives don't come cheap, but they were affordable and they have the cutest and trendiest styles of the moment. The turn around for frames with lenses is one week, which compared to other optics is nothing to wait. I love their customer service too! They are helpful with everything from choosing to adjusting your frames.

  • I've been wearing Warby Parker glasses since 2015 and there's no way I'd wear any other brand. Not only is the pricing hard to beat, they continuously come out with more fun and unique styles. Their glasses can last quite a long time too. Sadly I have to keep replacing them due to my degrading eye sight lol.

  • Love the options and quick turn around time. Extra plus if you an in person location is accessible to you! They refit the glasses for free--no matter how long its been since you've purchased your pair

  • I have over 10 pairs of Warby Parkers and they have all been amazing . I think if you have a reasonable prescription single vision these will work well for you. I think most of their frames are symmetrical in a way where one of my frames came in with lenses mixed up which was disappointing.

  • I love Warby Parker - before getting Lasik I would only use warby parker prescription glasses. Now I have a couple pairs of sunglasses from them. Lots of choices to choose from and they also have a few sizes which helped me find a pair that fit my face well.

  • I had a great Warby Parker experience! I really enjoy the aspect of at home trials before you commit to a pair, I find it even more helpful than their virtual testing feature! As someone who's prescription routinely increasing, my only feedback is that I wish I could reuse frames when I need new lenses, instead of having to purchase a new set of frames. But hey, on the bright size that does encourage me to get out of my comfort zone and try new styles!

  • I love that they let you try on the glasses before buying. It was super easy to try and return. I just wish they had more styles

  • will definitely be buying from them again!! The experience from beginning to end was so pleasant. I loved all the options they had and the easy accessibility to be able to try on at home. All my friends are now frequent shoppers as well, we can’t stop sharing how good it is.

  • Great pricing and the try at home experience is innovative, but you get what you pay for in terms of quality.

  • I recommend Warby Parker for anyone prioritizing convenience and affordability when it comes to eyewear. They make the process really straightforward and have several stylish, minimal designs to choose from. The one expected downside is that the quality, of course, is lower than that of most designer glasses. The lenses can scratch really easily regardless of what protections you pay extra to add on (though they may help the severity). For that reason, I'd suggest Warby Parker for people who wear glasses on a more occasional basis vs. on a daily basis!

  • Favorite way to purchase glasses- I used their virtual try-on feature on the app which worked like a charm. I have purchased two pairs of glasses with Warby Parker- both times the process was seamless and I ended up with cute, high quality glasses at a great price point.

  • I love the bluelight glasses at Warby Parker. They are stylish and prevent me from getting headaches while staring at a screen all day.

  • Warby Parker has been my tried and true glasses company for about 6 years. They have a variety of hip eye glasses and sunnies, is so many colors and shapes. They even offer eye tests in their stores, which makes the whole process ever easier! 10/10 recommend them to everyone.

  • Wear almost every day and get compliments on regularly! Love my glasses!

  • I've been wearing contacts/glasses for over 20 years and Warby Parker does it best for glasses. Their team is beyond warm and friendly. My glasses have been through it all, dropped, smashed, slept on, bent, etc and after many adjustments, they are still in phenomenal shape.

  • Warby Parker has affordable, on trend eyewear and excellent customer service. I love their at home try on option, and visiting their stores is always a pleasant experience!

  • The customer service was great when I ordered glasses that didn’t suit my face shape. The new glasses worked well for me and the lenses didn’t get all scratched up which is saying something for the way I man handle them. Just which there were more locations for things such as tightening the frame.

  • Great styles and easy at home try on experience. Their frames last a long time and they hold up really well. Their customer service and pricing is also great.