3.7
67% of reviewers would recommend to a friend
pura
3.7 • 29 Reviews
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3.7
67% of reviewers would recommend to a friend
Pura delivers a smart, scent-filled home experience, according to reviews of its app-controlled diffusers and extensive fragrance lineup that often fill rooms effectively and look sleek. However, reviews also report drawbacks: short-lived or fast-draining pods, app lag/connectivity hiccups, car scents that smell harsh, and serious complaints about subscriptions and charges.
AI summary based on Thingtesting reviews
I received this as a gift with a few scents. For me it wasn’t scented enough and after it was done, I kind of moved on back to my incense and candles. If you don’t like the ritual of incense and candles and you want a modern Glade plug in, this is your gal.
1y ago
Love my Pura and the smells!
1y ago
This company is not an honest company. I ordered the free defuser set and paid the 5.99 shipping cost. Never received the product and a few days latrler my credit card was chard $105.11. I had to call my bank and get my credit card replaced. Beware of this company.
1y ago
This company is a scam. They try to claim that they’re giving you a free diffuser and fragrances and then sign you up for a year subscription that you can’t get out of. It’s a contract. Then when I said that I wanna cancel the subscription they told me well then you can send the diffuser back along with the fragrances. Scam pieces of you know what marketing lies
1y ago
Do not waste your money on this company. They charged my card with a huge amount without even informing me, and I never received a single product. On top of that, their so-called customer helpline is a joke—no one answers, ever. This is nothing but a scam, and I regret buying from Pura.
2y ago
I’ve been using the Pura 4 for about a year now. I like the scents but they don’t last as long as I thought so I have to adjust the settings in the app. I have a dog and a cat—this is a great alternative to other air fresheners or candles. The design is sleek and modern. I recommend it for anyone with pets but make sure to adjust your settings accordingly so you don’t drain the fragrance refills. Currently using Nest’s Amalfi Lemon & Mint fragrance
3y ago
I held off purchasing these because of the price, but I have to say… they are well worth it! With two German shepherds, it takes a lot to keep the house smelling nice no matter how much you clean and pick up after them. I love the fact that you can schedule times to turn on. I ordered a couple of the sample scent books to get an idea of what to order, but so far everything that I’ve ordered for the two diffusers, I’ve loved. Now, if I could only keep my daughter from stealing them, I’d be good to go.🥰
3y ago
I love that they have big brands and small boutique scents. My favorite scent, Moodcast, is on here. I love the ability to control all the scents via the app as well. Cons are sometimes my favorite scents are sold out. The pricing of the scents makes sense to me, because I end up paying more for candles and getting less with burn time.
3y ago
I love having a Pura! As an avid candle user — this is a great cost effective swap for filling a room with a scent you love. Mindless and easy setup and turning on with an app adds a high tech feel lol.