Myro reviews and discussion

Works SUPER well (for natural deodorant), and great scents that are not overpowering. Also fun, durable packaging.

I was a delighted customer for years. I know many are talking about the softness and strength of the deodorant, but I saw that Myro had improved the consistency from when I first started getting it and was satisfied with the new formula. But then randomly their supply chain fell apart. I was being charged for orders that did not ship, every order needed substitutions (and those orders would not ship until they had reached out to you personally - receiving that email took weeks at times), and the website would not allow you to log in to your account. Fundamentally, a business supplies products in exchange for money. I was giving the money. But they were not sending the product. Unfortunately, I had to cancel and will not be going back.

I love the product and that it's refillable. I really never want to switch away from it, but the service is terrible. I had autoship set up and it didn't send my last two refills. I emailed them with no response for a month. There was no other contact information on the site. When I logged in, it would not allow me to see my subscription, what the status was, or anything. That really scared me because, if I wanted to cancel my subscription, I couldn't contact anyone or log into an account to cancel myself. I finally found upper managment on LinkedIn and attempted to friend them to figure this out. Additionally, I messaged all their social plaforms begging for assistance. The person on IG said to email the same email address I was already emailing and that someone would respond back. I did it again and finally got an answer. The person has been working with me. But they only have two scents available (not even unscented). I've reached out more times asking when these will ship to me. I've been told they are having supply chain issues. It's been an endless battle and I don't think I can deal with it much longer. They really need to invest in someone who will better navigate the entire customer experience and also a supply chain person. Due to their internal issues, they are truly ruining their brand, which is sad because I think the product is great.

I placed an order with this company and 6 weeks later have not heard nor received anything. I emailed 4 times with no replies and am in the process of working with my bank to get my money back. DO NOT ORDER FROM THESE FRAUDS! I should have done more research before purchasing. Apparently I'm not the only one who had this problem.

I wanted to like this brand so, so much. I loved the scents and the refillability factor but, after two tries, I gave up. While it did protect against odor, it never, ever kept me dry--which is just an icky, uncomfortable feeling! Apart from that, when I ordered my refill, it seemed the product's formula had changed because it was super mushy to the touch, and also kept melting/dripping onto my dresser (like when not in use). It was odd. Myro's customer service was great and sent a replacement, but the issue persisted unfortunately.

I love the product, but seeing as how they charged me for my last order (3 month subscription program) 10 weeks ago and still haven’t shipped it yet I won’t be purchasing again. As of today they told my I can’t login to my account because of some system change they failed to notify customers of so they canceled my account for me. I’ve already had to make a fraud claim with my credit card for the last order. It really is to bad, it was a great product line and I love how much of the packaging was recyclable.

I love the packaging and the scents but the product itself did not work for me. I really wanted to like it but the product does not travel well. For me, it would leak or almost melt during travel. I was traveling between SF and LA so it wasn’t a lengthy travel and even then I would find the stick to be too creamy that it would sort of melt.