Muji reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Smooth-writing gel pens
  • Thoughtful minimalist design
  • Durable storage organizers
  • Calming in-store atmosphere
  • Boxy apparel fits
  • Occasional pen smudging
  • Inconsistent clothing quality
  • Flimsy cleaning tools

Muji earns strong reviews as a minimalist one‑stop shop that works well for stationery, storage, and home basics—its 0.36–0.5 gel pens, notebooks, diffusers, and modular organizers draw consistent praise for smooth performance, thoughtful design, and longevity. Reviews also flag drawbacks: clothing can fit boxy or feel mid‑quality, some items (especially certain home goods) feel overpriced, pens may smudge or skip, and online selection/UX lags, making in‑store experiences distinctly better.

AI summary based on Thingtesting reviews

906 reviews and posts

  • I love their aesthetic, it’s clean, simple, and timeless. Whether it’s to browser or buy paroozing a MUJI store is such a relaxing experience. Love their stationary and home goods but truly, their skincare line is slept on!!! It’s formulated with good ingredients and especially great for sensitive skin.

  • one of my favorite assign brands, low-key but good quality, like the minimal designs

  • Muji is the goat. The one stop shop for well-designed products for so many aspects of life. I trust that everything is priced fairly and designed to last. I will tell anyone who asks (or doesn’t) about the quality of their pens and swear by their luggage.

  • I love Muji! It’s one of those stores I like walking through just for the experience. (Don’t love the website. Just doesn’t have the same magic!) I’ve used the .38 gel pens exclusively for years. I also have the hard shell luggage in a couple sizes and have been pleased with it so far. I’ve used it a fair amount but haven’t traveled a ton recently so still waiting to see how it holds up over time.

  • my addiction to this store has run deep for years and it is obvious

  • Muji has the cutest everyday items! The inly thing is that it can be a little pricey.

  • I go back to stores frequently and have to control myself from buying everything.

  • Muji has this incredible knack for creating minimalist, functional, and high-quality products that just make life easier. Their travel items are a dream come true for any wanderlust-filled soul. From their compact and durable suitcases to their clever travel organizers, Muji has thought of everything to make travelling a breeze. I can't tell you how many times their packing cubes and travel bottles have saved me from messy and disorganized trips. And don't even get me started on their stationery. It's a stationery lover's paradise! Muji's pens, notebooks, and planners are simple yet stylish, and the quality is top-notch. The smoothness of their pens gliding across paper is a joy to experience, and their notebooks make me feel like a creative genius (even when my handwriting is questionable).

  • Been using their pens for many years, helped me get through my exams. One thing is that some of their pens can be painful to the hand, no grip or padding, however, they do have pens that provide this so overall good user design. Love the minimalist look of their stationary etc. have bought as gifts and never disappoint, very reliable and great value for money. Pens glide amazingly on paper and any surface, I also have a habit of drawing on my hands a lot, been trying to stop, these pens are great as they don't transfer onto skin if trying to draw on skin.

    Verified purchase

  • I love Muji. I love the minimal, earthy, and calm aesthetic every time I walk into a store and I almost always walk out with something new. I own many things from Muji- including a desktop organizer, pens, a wooden tray, and miscellaneous kitchenware. All of the items have held up well.

  • I would trust anything from Muji. Huge fan of the diffuser scents. Recommend Lemongrass scent. Shipping was fast and efficient.

  • LOVE Muji! Everything is super my aesthetic. Particularly love their snacks, travel stuff, home organization and stationary!

  • OMG, I'm totally obsessed with MUJI!!! It's seriously my ultimate go-to store for, like, anything and everything. I absolutely adore how their stuff is all about that minimalist, mindful, and comfy vibe. And can we talk about their organizers? I'm, like, totally and utterly obsessed with them! Their cut cotton for removing makeup is literally the best you can get.

  • WORDS CANNOT DESCRIBE how much I love Muji. Sometimes I will base my hotel when I'm traveling to a city based on how far away the Muji store is. Muji has absolutely every essential you might need at a reasonable price and great quality. All of their products are high quality and are clearly designed with the user in mind. Their packaging is simple and so are their designs; you know exactly what the product is used for. In particular, I buy a majority of my stationery from Muji and they have been my favorite brand for years. They have the best pens, the highest quality paper, the best notebooks. I highly recommend everyone to check out Muji!

  • You never knew you needed simple things for the house until you showed up at the store. We always leave MUJI wanting a simple, clean home... unfortunately, we end up going home with six new pens, a stash of cards and books, and at least two random but functional items for our bedroom or bathroom. You really can't beat the pricepoint; as affordable as IKEA but with a different aesthetic.

  • I used to live in Japan and loved going into Muji. I love that they have some of everything. The snack selection on their website doesn't do justice to what's available in the stores in Japan. Nonetheless, while I lived there, I would purchase their face cleansing oil often. It was my favorite product. I never got a chance to try any of the clothing, though. I wish I had!

    Feedback

    I hope they expand and have more brick and mortar locations in the US soon!