Moonpig reviews and discussion

4.2

86% of reviewers would recommend to a friend

Reviews mention

  • Intuitive customization interface
  • Extensive design selection
  • Thick, high-quality cardstock
  • Crisp, vibrant print quality
  • Inconsistent delivery timing
  • Occasional ink transfer issues
  • Less personal sender connection
  • Envelope and branding omissions

Moonpig earns strong reviews for easy, fully customizable greeting cards that print crisply on thick, high‑quality stock and often arrive quickly, yet the brand is marked by inconsistent delivery timing and mixed experiences with promotions and customer service. Reviews say Moonpig works well for thoughtful, photo-rich cards and convenient international gifting, but some recipients find the cards feel less personal than handwritten notes, and occasional issues include ink transfer, missing envelopes or branding, and late or lost deliveries.

AI summary based on Thingtesting reviews

31 reviews and posts

  • Easy to personalize and so many fun designs! I had a photo printed in mine, and the ink bled onto the other side of the card.

    Verified purchase

  • Joke of a company, Delivered a card and plant a day late than a specific date, as my mum was going on holiday the next day for 2 weeks and I wanted to make sure she got it before she went. DPD then delivered it the day after the arranged date ( today ) and left it on their doorstep, which obviously they are now not there. By the time they get back from holiday its likely the plant will be dead and card ruined. Moonpig gave "delivery credit" for the amount of the late delivery, but insisted they've done their Job and wiped their hands of it, with nothing else could be done even though the order wasnt signed for and is now left outside someones front door who wont be there until the 1st of next month. Absolutely shocking. Could have gone to tesco and got a plant and card at a fraction of the price if i wanted to do it all myself, now I've got to either try and get to my parents house and retrieve the plant, or just accept its going to be perished by the time they get home and buy them another one.

  • Very easy to use. Would use again when sending a greeting card.

    Verified purchase

  • Great customized card and super fast delivery

    Verified purchase

  • I got a birthday card from Moonpig. I really liked it. The quality is good and it was exactly as I customized it. My only issue was that the shipping was more than a week late.

    Verified purchase

  • I got personalized Christmas card and It’s super cute!!! delivered quickly

    Verified purchase

  • LOVED THESE CARDS!! So cute and very affordable. Usually companies like this are (in my opinion) very overpriced but this felt like it was just as expensive as what I would pay for a nonpersonalized card at a target.

    Verified purchase

  • The card is nice, but the promotion with Thingtesting.com is awful. Moonpig requires so much documentation and it’s a real pain compared to other companies’ promotions.

    Verified purchase

  • It was easy to create a custom card on the site. There are lots of themes and then you can add embellishments like "happy birthday" or fun design elements. You can also upload multiple photos to make the card more custom. My only complaint is that the shipping was really slow for just a card. It got here a day late, and it was already going to take 3 days to get here. So just be sure to order early! You can have it sent to yourself to hand deliver, or sent directly to the recipient.

    Verified purchase

  • This was easy to use and very cool as well. Never heard of this company nor this product and was able to get a car for my anniversary. Came in a couple days and looks amazing

    Verified purchase