4.6
91% of reviewers would recommend to a friend
Luna Socks
4.6 • 201 Reviews
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4.6
91% of reviewers would recommend to a friend
Luna Socks earns polarized reviews: many customers praise comfortable, soft socks with sharp pet-image prints that wash well, while others report misprints, unrecognizable faces, and orders that arrive late or never. Reviews indicate the brand can deliver delightful, high-quality personalized gifts, but inconsistent print accuracy and fulfillment issues deter some buyers.
AI summary based on Thingtesting reviews
1y ago
Socks turned out great, hilarious gift for my brother! He even wore them to a wedding. The only issue is the shipping information didn't update for a long time and I didn't think I'd get the package on time. In the end it arrived the day I messaged customer service. Maybe it was just the holidays, but be patient and order in advance just to be sure!
1y ago
The socks were SO cute! The recipient loved them. Used a pic of my dogs face and it was so clear and cute. Arrived super fast, will be using again!
I love the concept of the product, having your very loved fur baby's candid face printed onto a pair of socks. It immortalizes your pet and you can show off by wearing it outdoors. The only concern within the order is the update on the delivery status, it is not consistent and doesn't show the progress in real time. But overall I love the product and ordering is hassle free.
1y ago
Great quality socks, nice and thick. Picture seems like it woven in which is great. The receiver was nearly in tears as we had just had to put our cat down :( highly recommended product
1y ago
Loved them! The quality was better than I expected, with a fluffy white dog I know the edges could have been a mess but they were perfect and the receiver loved them. Need more now
1y ago
Excellent product - both pairs were Xmas gifts and arrived in time to be wrapped! They pictures were clear and good; and the products apparently comfy. Would certainly buy it again!
1y ago
Do not buy. Very late delivery and TERRIBLE quality - can’t even see the pictures they are so blurry. Clearly made in China and the material is so cheap. Refusing to refund. Absolute scam artists!
1y ago
Scam. Not received after 2 months. Customer service blames Canada Post. But stated they would use other carriers. Still not received, no link provided. Only
1y ago
Booked based on Christmas delivery which was promised on the site. December 29th and this is yet to arrive, would be lucky to see them by January. Terrible customer care. Asked if we would receive these before Christmas to arrange another present for my partner under the tree and was ignored. Received a lame non apology after Christmas had already taken place. It is a vendor’s responsibility to make sure it can satisfy shipping claims. Go somewhere else. Shockingly slow at dispatching their product too, took them a week to print a shipping label when they promised Christmas delivery. Crap! 💩
1y ago
Ordered December 8th and as of Christmas Eve these socks haven’t even shipped. Don’t waste your money.
1y ago
1 month in and still no order or refund. I was promised a refund last week and still nothing. I am now being ignored by this company and I am appalled they treat customers like this. Save your money and don’t get scammed by these jokers
1y ago
Don’t get sucked into buying from this company, it’s a scam, you’ll never get your order and they won’t respond to your emails . Any positive reviews you read online have clearly been created by this fraudulent company. Don’t get caught out like I did !
1y ago
Ordered 3 pairs as Christmas gifts, 2 different designs. In both cases the quality is great. So pleased with them and I'm sure I'll have some delighted family come christmas day. They took a couple of weeks to arrive, however my inquiry on tracking was answered very quickly and helpfully by Ali. I guess the carrier delay was down to Christmas / Black Friday.
2y ago
The printing quality is exceptional, making them an ideal gift for pet lovers. Plus, the shipping was fast!
2y ago
Love these socks! Everybody asks me where i got them from. The material is very comfortable and high quality. My cats are jealous of our dog Caesar now since he gets all the compliments for his beautiful portrait on my socks.
2y ago
Fast delivery and I absolutely love the picture of my dog on the socks. Also a great gift, fore sure my girlfriend and brother will get some this year
2y ago
Very high quality and just overall great socks!🧦
2y ago
I recently purchased several pairs of Luna Socks for my friends who own dogs. The socks were delivered promptly, and everyone was super happy with their gifts!
2y ago
Really happy with the socks I got my parents for their anniversary. Compared to most competitors they are way better quality and shipping was fast. Will definitely get some for my aunt for her birthday next month. Perfect gift, just take a foto from their insta
2y ago
Fast delivery and the quality exceeded my expectations :) bought as a gift for a friend and they liked it a lot! will get a pair for myself too :)