10d ago
I was so impressed with Lowes and the service I received when I ordered cabinets and a dishwasher from their Beavercreek, Ohio, location and worked specifically with Lisa. They were for an out-of-state second home and were needed due to a horrible disaster that took out all of our floors and many cabinets. Lisa was amazing to work with. She was so knowledgeable and although I was nervous having to do this over the phone and from so far away, she brought me comfort in addition to her expertise. There was also a contractor situation where we had to change from a pick up order to a delivery order. This could have had the order shipped back to a warehouse and re-ordered. That would’ve absolutely killed our timeline for everything, especially since everything was already in the store. Lisa and management worked on it, figured it out, and it all arrived right on time and with excellent communication. I had to leave town before the installation but have been absolutely amazed by Lowes, especially Lisa and the Beavercreek, Ohio, location. I will also say the delivery team was excellent! It has made me confident that Lowe’s is where to go for all of my home improvement needs in the future! Five stars for Lowe’s!
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