Hello, We just issued a refund for your order. I understand that you feel deceived about the products. We are a very small brand and use Amazon for fulfillment only, as it’s one of the fastest shipping platforms. We often charge for shipping for Thingtesting orders as our margins are significantly lower with the deals offered. Without charging any shipping, we lose a significant amount on each order. As for the products, many of them are labels as “Silk Satin” which is an alternative to silk using a satin weave. We do not advertise “100% Silk” or “Mulberry Silk.” Despite this, we understand how this could be misleading and will be removing “Silk” from our website and products until we are able to offer “100% Mulberry Silk” products. If you would like we can share our profit and loss statements for the products s we strive to be as open with our customers as we can. We appreciate your feedback and hope that you’ll follow along with the brand in the future. All the best, Lilac Sleep Support Team

I emailed thingtester and they said they have no control and these companies can do whatever they want 🤷‍♀️ extremely disappointing that anyone can claim to be a company. I’m not going to claim many things anymore.

Wow, I haven’t heard back, but that’s upsetting that they are okay with scamming the users.

I felt the same way. I figured they would not want to have businesses that were illegitimate using their platform. The T&C on the company website says you can do a return and they’d send you a label but they of course don’t respond. Total fraud.

Seriously! I emailed them about it, too. It definitely seemed like they didn't vet the company and products beforehand. I wasn’t expecting to get duped!