3
50% of reviewers would recommend to a friend
Bonny
3.0 • 2 Reviews
•
3
50% of reviewers would recommend to a friend
2y ago
Certainly biased but do take the product twice a day with amazing results. This stuff really works and keeps the hungry cravings away.
2y ago
I received just the product although I order the spoon and was charged for both. I showed my doctor and for private reasons he said not to take it. I emailed them immediately( less than 30 days). They refused to refund my money. Now I have to go through the trouble to dispute the charge. They obviously won’t refund because this is not a sustainable business. They would have had the unopened product back. First big red flag is when a company won’t honor their return policy. If they cheat me , they’ll do the same to you. I’m sorry I hate doing business this way but people need to know.
Feedback
Should take the return. I think everyone should know their company ethics or lack there of.
Bonny F
We just were alerted to this review hence the delay in replying. This matter was addressed and closed privately via customer service. We have a detailed returns and refunds policy on our website that allows us to prevent fraud and keep our prices stable. We understand the frustration one can feel if they think they are being cheated, no one likes that feeling. Our returns policy aligns with other online supplement brands in the space. We have over 100 stellar reviews on our website from customers whose lives have changed because of Bonny fiber like Carol G. "Misery most of my life. For 10 years since I was 66 real terrible digestive issues. Bought Bonny and I was encouraged at day 4 then had a big flare even had to resort to an enema which I almost never do but now day 12 to 15 I am a different healthy pain free regular gal."