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Tajima Direct

4.2 • 5 Reviews

Tajima offers a range of high quality, custom sunglasses.

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Tajima Direct Reviews

4.2

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  • 3y ago

    About six weeks in and my husband couldn’t be happier. The product is every bit as good if not better than the original Costa lenses for about a third of the price. I’m going to replace my Oakley lenses next

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    If you like your frames and want to save money I would definitely recommend you give Tajima Direct a shot.

  • 3y ago

    Have ordered several pair of polarized and clear prescription lenses for my existing frames from Tajima Direct. Never had better vision or overall workmanship in lenses. Price was half of what I had spent on Maui Jim Rx lenses in the past, with better quality. As I looked into this company further I found that they're the leading, specialized polarized lens maker in the industry and has been selling their polarized lenses to top brands the past decades. One of the founders developed the new DTC business when he was at Stanford. Service is impeccable, quality even better and price is unmatched for this level of quality and service. Highly recommend!

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    I couldn't have wanted anything more unless they offered them for free;) Truly outstanding product and service.

  • 9mo ago

    I ordered some custom lenses from Tajima Direct. I gave Jacob, co-founder and president, a brief written explanation containing two key details of what I wanted to achieve with the custom lenses. He told me he understood, so I paid $275 to have them produce the lenses. What I received did not match what I requested. Instead of acknowledging that what they produced was not what I ordered, Jacob repeatedly insisted that either they did produce what I ordered and/or my expectations were unrealistic. (I’m not sure how both those things can be true.) The simple reality is that the lenses they produced were not as dark as I asked them for. I don’t think they did it on purpose. I think they decided they knew what I wanted and overlooked one of the two key details in my written description. Jacob refused to acknowledge this error and did not offer a refund. However, he DID offer me the opportunity to pay them additional money to attempt to make the lenses again. Now, after his repeated insistence that they did it right the first time (shouldn’t I be the judge of that?) and/or what I ordered was unreasonable (and therefore impossible to achieve?), why would I ever throw more money at them? Jacob has stopped communicating with me. Maybe they have produced excellent custom lenses for other people, but they did not for me. They refused to acknowledge their mistake, and the customer service they provided amounted to telling me I was wrong and/or unreasonable. This seems like an unconventional approach to dealing with customers but maybe it’s working out for them – after all, he does still have my money, I don’t have the lenses I asked for and now he’s just ignoring me.

  • 3y ago

    I contacted Tajima Bc I had a pair of Maui Jim sunglasses that I could not wear because I couldn’t see anything with them on . I spoke to Steve and Jacob and they were fantastic! I got new lenses that were essentially blurred bifocals . After one modification my lenses are fabulous I would highly recommend Tajima to anyone and everyone who has the same problem I had Thanks Guys Dr. Thomas DeGasperis

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What is Tajima Direct?

Tajima offers a range of high quality, custom sunglasses.

In their own words

Tajima Direct makes the highest quality polarized and prescription lenses on the market that are custom made to fit into any frame for replacement or upgrade purposes. If you have a pair of glasses with scratched or damaged lenses or with an outdated prescription, don't throw them away and buy a new pair. Instead Tajima Direct will put new lenses into your favorite frames for roughly half the price of buying a new pair or getting prescription lenses from your eye doctor. Upgrade your vision, save money, and help our planet by reducing waste and reusing what you already have.