Item: Sundays
Rating: 1
Author: Suzanne S

Sundays for Dogs makes 100% human-grade, synthetic-free, air-dried dog food.

Sundays for Dogs is on a mission to make life with a dog easier and more awesome. Co-founder and Chief Veterinary Officer Dr. Tory Waxman created this 100% human-grade, synthetic-free, air-dried dog food because she didn't want dog parents to compromise on quality or convenience. Sundays for Dogs is crafted in USDA-monitored kitchens in the USA and is naturally complete and balanced, meaning nutritional standards are reached solely through a short list of all-natural, high-quality ingredients.

Michael Waxman

Dr. Tory Waxman

Pets

Sundays reviews show the brand works for many picky or sensitive dogs—owners repeatedly praise ingredient quality, digestibility, and that dogs ‘love’ the food—but the brand struggles with unreliable fulfillment and inconsistent customer service. Strengths include palatable, human‑grade recipes that improve coats and digestion; weaknesses center on frequent shipping delays, website/account glitches, and occasional stale or spoiled bags.

Sundays

Sundays Dog Food

Chicken recipe 

Beef

Turkey

Pet Food

Hi Gabriella! Thank you for reaching out to us and making us aware of your situation. This is absolutely not our standard, and we are so sincerely sorry for this experience. We completely understand how frustrating and inconvenient it is to receive your order after you canceled. I see that you were able to get in touch with us and we have reached a resolution here. If you have any questions, please reach out to us at woof@sundaysfordogs.com and we would be happy to assist you further! 

So nice to meet you, Sharon and Sophie! Thank you for the wonderful review. We always appreciate feedback from the folks who know Sundays best, and many of the items you mentioned are already in the works! We offer a 20% discount on every order for all of our regular subscription customers. Rest assured, our current delivery times are not the norm, and improving this experience for our customers is at the top of our list. We know how crucial it is to receive Sophie’s food on time and exactly as communicated, and we’re excited about the changes we’re making to make massive strides in this area. Please give Sophie a belly rub for us!

Same thing happened to me! I tried the food my dog won’t eat it I tried calling twice and was on hold forever now one ever answered! I texted with no response still haven’t gotten a response!.  I changed the delivery to November to see if my dog would eat it and no he won’t!!! I was charged $70 plus dollars for a shipment that wasn’t supposed to come until November and that would give me time to cancel. I am a senior and on a fixed income!  I would like to send this bag back and get a full refund!  

Thank you so much for this helpful feedback, Myles. This is certainly not the norm, and your bag of Sundays should come with full, complete pieces every time. If you haven’t already, would you mind reaching out to our Customer Care Pack so we can make this right for you? Please send an email to woof@sundaysfordogs.com along with an order number, and we’d be happy to dig into this and find a fix for you right away.

But was the food good, that’s all I want to know, not that you couldn’t afford it!?!

Hi Suzanne, 

We are so sorry we delivered a less than stellar impression here- that’s never the experience we are hoping for at Sundays. We understand how frustrating shipment delays can be, and we want you to know that we’ve taken significant steps to ensure on-time deliveries in the future.

Please know that we are actively working to improve all aspects of our service, and your feedback is invaluable in helping us do so.

We’d appreciate the opportunity to review the situation with the additional shipment. Please reach out to us at woof@sundaysfordogs.com and mention “thingtesting” so we can work on finding a resolution. Thank you for your patience and understanding as we make these improvements!

Agree, I had the same experiences with this company, good food, but their system seems like it's set up to rip you off. and no customer service. It's awful, not worth it.

Hi Connie! Thank you so much for providing your feedback. We’re so sorry to hear you were disappointed in your experience with us and would be happy to provide some clarification.

The 12 oz bag you received was Chica Fina’s two week trial bag. We always send an email reminder ahead of your next order that confirms the full price and allows 48 hours to cancel the order or make any changes. Given this window to modify orders ahead of time, our money-back guarantee only applies to your trial order.

While we understand the price to size ratio may be a shock, every bowl of Sundays is more nutritionally dense than your average serving of kibble (the higher volume of kibble is often attributed to the added fillers and synthetics, as well as the lower price). This means it may look like you’re feeding a smaller amount of food (hence the 36 oz bag), but your pup is still getting the right amount of calories and nutrients each day.

We sincerely appreciate your feedback on making our return policies more accommodating for our senior customers and will be sure this reaches our leadership team.

Gabriella, I could have written the same exact review and occurrences about my experience with Sundays. their customer service is pretty much non existent, they never get my questions right, and never resolve issues. They gave me a phone number but when I call, the message says they're too overwhelmed with calls at this time and can't respond to any customers inquiries, but the were very clear that they are so so sorry about the inconvenience or some kind of crappola like that, and then disconnect the call. In other words, there is no help at all with Sundays. Their website is a disaster and does seem like a scam, it's impossible to work with, confusing, and, yes, they seem like they're set up to automatically keep charging you and sending you orders even after you try to change frequency of orders, or change them, or skip them. The dog food is good, but the company and their system are totally dysfunctional. I wouldn't be surprised if they fold in the not too distant future.


Frozen Raw Beef Formula for Dogs

Air-Dried Dog Food Beef

Miley Mini Dress

Soy Nail Polish Remover

Get Together Corner Chair 

Plane Dining Table

Movie Night 2-Piece Modular Sofa

Capri Outdoor Umbrella

Form Bench

Slow Mornings Stool

Lean On Me Bed

Sundays Brand Page

Customer service is great always there to help. Gizmo still loves the food and he is a picky eater. Only complaint is how much crumbs there ends up being in the bottom of the bag! Why don’t they leave them as strips and we can break them apart that would eliminate the crumb problem or make it far less! I have to hand feed Gizmo so it is a lot of waste! Consider doing it at least for the beef flavor.

Sophie loves your food. It’s a little too much for me to pay but I like the convenience of just getting her a handful and putting it in her bowl. It would be nice to have a discount for auto ship. I don’t like the shipping process because it takes so long to receive the order! Also I would rather have a password for the account. It’s kind of weird to get out of the website and go to my email for the code! Other than these things, I don’t have a lot to say! 😁 Sharon Clark 

Sundays has completely changed my dog's life. He has a thyroid condition and he was 30 lbs overweight. I tried so many different food brands and landed on this one because of the ingredients, processes, and convenience. He's now 30 lbs lighter, his eyes are brighter, he's active and happy!! He's turning 12 next month and I am 100% certain that this food extended my dog's life. Thank you endlessly, Sundays! 

*Photo is June 2020 - May 2023
*He started eating Sundays June 2022 but I don't have any good photos of his entire body during that time. Y'all will have to trust me that he looked like the left photo when he started. ;) (He did, just more grey!) 
*All I changed was his food! 

MY ADVICE IS DON’T BUY Sunday’s. I tried it once, and it might be good for a snack, but that’s it.  AND, most importantly, their shipping is erratic and when that happens, their customer service is HORRIBLE!   I cancelled after the first shipment and three months later they mistakenly sent me another  shipment.  When I said I didn’t want it they said they wouldn’t refund even if I returned it!  This is not a company  I want to do business with.  

Our 2+ yo GoldenDoodle really likes Sunday’s Chicken. When we decided to try Sunday’s we followed the instructions on the transition, after the second meal he ate only the Sunday’s & left the former kibbles in his bowl. He is always excited when the new shipment arrives. Our Vet congratulates on his wellbeing and advises, “you are doing the right things, nutritionally.”

I now have TWO deeply disappointing experiences with Sunday's for Dogs, in the span of 6 days. On July 31st, I received a confirmation email that I had successfully skipped my upcoming order and wouldn't receive it until September. However, on August 6th, I was shocked to find out that my credit card had been charged $199, and my order had shipped.

Despite my repeated attempts to reach customer service, I was only offered a measly 20% off my next three orders as a remedy. After escalating the issue to the BBB, I finally received a response from customer service offering me a store credit, which I reluctantly accepted, along with canceling all subscriptions. I have email confirmations of these cancellations.

But the nightmare didn’t end there. On August 12th, I received an email stating that yet another order was on its way. They claimed it was a backordered item from June, but I had already received two orders since then with no communication about any backorders. Who charges a customer months before shipping an item, especially without any prior notice?

To top it off, customer service is now only offering me a full refund to my credit card if I go out of my way to find an animal shelter and provide proof of donation. At no point during my cancellation was I informed of any ‘backordered’ shipment.

This company is a complete scam. They make it impossible to remove your credit card from your account, and their customer service is atrocious. I’ve been charged $400 for unauthorized orders in just 6 days, despite multiple email confirmations of cancellations. And now, I’m being forced to jump through hoops just to get my money back.

I strongly advise against ordering from Sunday's for Dogs. There are plenty of other 'clean' brands out there with better ingredients and far superior customer service. I plan to switch to Yumwoof.

DO NOT order from this company! Don’t be fooled by their generic responses to negative reviews. They do not respond unless you contact the BBB. 

I was feeding my dog another very very expensive dog food he was losing weight on it he had diarrhea I had to do something my daughter told me about Sundays anyway make a long story short my German Shepherd who is an import from Germany a very expensive dog is doing fabulous loves the food is gaining weight I am so so at ease because it was such a heartache so thank you thank you thank you

Hi-I know a lot about Dog Food and have educated myself in detail, for many years. With that said I have made it my personal goal to never stop learning.
New puppy and needed food I could also use for training, tricks, food games for meals and travel. Bottom line, AIR DRIED 

**Top six attributes for my decision
1. ﻿﻿Superior ingredients
2. ﻿﻿High-protein percentage
3. ﻿﻿No useless (cheap )fillers
4. ﻿﻿Vitamins and minerals from Whole Foods (no synthetics)
5. ﻿﻿Easy delivery to pup (stated above) and soft without crumbling
6. ﻿﻿Great Customer Service

There you have it, final decision - Sundays Food for Dogs (Beef)

This food has many more attributes but didn't wanna make post even longer. 
Food is expensive but well worth doing without a few luxuries so I can feed this to my Aussie Pup Taronga!! Seven months on Sundays and happy to report he is a healthy, thriving, happy, shiny coat, great poops and bright eyed no issue pup.
Lucky him Lucky me.
A Heartfelt Thanks to Everybody at Sundays

* ﻿** A problem with very late delivery (twice) but they worked it out and all good since then
* ﻿** one food delivery was not soft as usual and they solved the problem
***This tells me Sundays cares about their customers, and listens as well as taking care of the problems.

We absolutely love Sundays for Dogs! For the past year, it’s been the only food my dog will eat, and trust me, she’s a picky eater. Before we found Sundays, she often threw up after meals due to allergies, but since switching, she hasn’t thrown up once. She gets excited for every meal! I also love that it’s human-grade and easy to store—no freezing or refrigeration needed.

The only downside? My dog is allergic to chicken and eggs, so we’re limited to the beef option. It would be amazing if there were more flavors, like fish, or turkey without egg.

Overall, it’s a fantastic product that’s made a huge difference in my dog’s health and happiness! She’s always full of energy and her double coat is always soft and shiny.

My 4 year old mixed breed is the pickiest eater! I’ve tried at least 6 different types of very expensive dog food and he’d leave it all day and refuse to eat it. Sundays for Dogs is the first food he actually gobbles up as soon as it’s in his dish! 

Customer Service by Text Sucks. Its text I sent a different person reply so there was no continuity on discussing transferring their inventory to my closet to be their warehouse. One of the texts said call  the toll free number on Monday we can talk live to help you. I called and got a recording from Rachel saying they shut off their phones because they were too busy so send an email or text.  Too busy to provide good customer service!

When I first engaged with them about buying their food I went through their questionnaire enter information about our dogs. I got a text they shared how much food I should feed them at each feeding. Since they don't have the ability to do simple grade school math, they set us up for two subscriptions of dog food at an interval of 18 days. We received the first bag on 10/28. I was told to feed the smaller one 32 grams and 35 grams the slightly larger dog. The next 32 oz (1.02 kg) bag arrived on a 11/5. The dogs only ate 544 grams of the first bag when the second one arrived. Because they are unable to do simple math the third bag arrived on 11/13 just in time for me to have two bags $138 of food in the closet just before they finished eating the first bag.  They could not get the shipping cadence right we got to 4 bags in the closet $276 of food while they were still eating out of the bag. I kept trying to get them to straighten out the shipping cadence, but they could not. One of the text messages said we should switch to having one subscription and move to the 72 oz (2.04 kg) bag. Ok lets do that. Now, our closet moved to have two 36 oz bags when the first 72 oz bag arrived while the dogs were eating out of another bag.  Geez, they still have not grown up to use grade school math. I received the first 72 oz bag on 12/21 the 2nd on on 12/28 and one today 1/2. I just opened the last 36 oz bag this morning. So today I have $420 worth of Sunday's food in the house. I am pissed off they are draining my bank account. It must stop. For people considering Sunday's Run unless you don't mind having a warehouse in your home for Sunday's. Had I saw their F rating on the BBB, I would not have bought the first bag.

There is one positive thing I can say is that our dogs like the food. I do know they like Lone Wolf Ranch food too so maybe them liking it does not say much.


Just like with any family member, I believe that it's important to provide my  pup Harper with the best nutrition possible. Higher-quality dog food like Sundays contains better ingredients, with fewer fillers and artificial additives. This means Harper gets the right nutrients for optimal health, which can help prevent long-term health issues like obesity, allergies, and digestive problems. Plus, feeding her quality food improves her energy, coat, and overall happiness.  I feel that it is an investment in her well-being and can save on future vet bills in the long run. I really believe she deserves the best care, and that starts with  good nutrition.  She loves it and I think Harper is worth it!

My finicky eater has been cleaning her plate-something she has previously struggled with. I like that I can switch between flavors since she gets bored with her food. And it’s always good when you can read the ingredients and know exactly what she getting. 

Sunday’s Food For Dogs is the only food my two, three year old Malshi’s will eat! 
They had never finished a bag of food since the day we got them! They are allergic to poultry so it beef for my boys!
Best choice and live they love feeding our pups the best ingredients for them to thrive on! 

Harley is a picky eater so I was very happy to see that he loves Sundays Chicken. Customer service is great. They have been quick to resolve any issues that I might have. We have been customers for a few years, now, and will continue with this quality food.

My puppy loves this food. It is all he will eat. I have had very good experience with customer support unlike others claims. They are very responsive. And I love the large refferal bonuses offered. 

My Australian Shepherd, Billy, has been on Sundays for Dogs for about a year now, and the difference is incredible. He gets so excited for mealtime compared to when I was feeding him kibble. I love rotating recipes to keep things fresh for him, and it feels amazing knowing I’m giving him such high-quality food. The ingredient label gives me complete confidence in what I’m feeding him. So thankful for Sundays!

I'm very dissatisfied with the final customer service. I was seeking a return/refund after being charged a ridiculous amount for a small yellow 12 oz bag of air dried beef (trial) and a 36 oz blue bag of chicken recipe.  My Bank was charged around $75 when I received the 36 oz bag.....my mouth dropped.  Who can afford to pay that for that amount for 36 ounces!!!!  I'm a Senior and made the mistake of online ordering.....it simply out of my $$ range.  I got a small $15.79 refund for the 12 oz trial but would not be given a refund for the 32 oz. "However"  if I can get the bag to a shelter and get a receipt & get it sent to Sunday's THEN they say they will give me a 50% refund of the $75.  Now I don't have s car and its hard to get around for a Senior.  Not to mention the single and double digit cold weather we are having. I still cannot wrap my head around the fact that 48 oz of dry dog food is being sold for almost $90.  That's with free shipping....but still is outrageous!  It would be so much easier to just setup a post office pickup....why can't companies see where they can do better for seniors or anybody for that matter.  
BUYER BEWARE unless you have a fat checkbook.


I like the thoughtful packaging seal. Easy to open and seal to keep food fresh unlike other brands. Not the cheapest and after months, my dogs’ allergies show no improvement. Customer service was practically non responsive, never bothered to return my email. Most scary of all, food has inedible stuff in it. 

Make sure that you check the food before giving it to your beloved fur kids.

It's expensive, but the price reflects the quality. Compare to Honest Kitchen for example - they make a human grade dehydrated dog food that is expensive and is a great product. However, they have to add a lot of vitamins and minerals to the dogs food as supplementary nutrition vs getting those vitamins and minerals from natural bioavailable sources like Sunday does with organs, vegetables, grains, fruits, etc. 

My dog goes crazy over Sundays and I feel confident that I am feeding her the best food she can eat. The ingredients and human grade, not heat extruded, not full of additional supplements, and makes feeding simple. Instead of buying toppers, supplements, and other potions to give to my dog, I just give her Sundays every day and know all her bases are covered. 

My dog ended up in the ER due to switching foods,
I would be careful of these fancy brands it’s just false advertisement, my dog was fine but thought we can do better on a diet was severely dehydrated, vomiting, gastro issues, costing over $600 in emergency fees and medication