Nomad The Label reviews and discussion

Be aware: poor after-sales support when a genuine issue arises. I was very disappointed with my recent experience with Nomad the Label. I purchased a top from them, wore it once, and then washed it on a cold machine wash exactly in line with the care instructions. After that single wash, the top came out with obvious yellow discolouration. I contacted customer service, explained the situation fully, and provided photographs. What disappointed me most was not just the fault with the garment, but the response afterwards. With a number of emails with them back and forth, rather than resolving what seems to me to be a genuine product issue, the company appeared to look for reasons not to help. They suggested my wash method may have contributed, even though I followed the care label and the label did not say that fabric conditioner should not be used. I had also washed another white Nomad the Label top at the same time and that garment came out completely fine. In my view, this was poor after-sales service and a very frustrating way to treat a genuine customer concern. I had previously spent a fair amount with Nomad the Label and had been happy with earlier purchases, which makes this even more disappointing. Sadly, this experience has put me off buying from them again.

The Sadhu French Linen Pants in Tahitian Blue are so lovely, I bought two pairs. The linen is comfortable, even in oppressive summer heat. I found that washing on delicate and drying on a line inside preserves the color better. I hope they make these pants for a long time, but just in case, I have two pairs!