10mo ago
I went from being irate and canceling due to my treatment and concerns being ignored by Rose who ended the chat to a wonderful Tanya who not only got me to stay but I knowingly and willingly ordered again right away. She removed my concerns, was compassionate about how I feel, and just was such a great customer service rep like we used to have pre covid. Wonderful person. Tanya is going places. People like her are a value to any company. Everyday Doze would be wise to keep her and have her train others how to be professional and kind. Kindness matters and goes a long way. Way to go, Tanya!

Alma K
10mo ago
YES!!!! #customer #service is almost foreign these days in society. DOSE impressed me with their GENUINE helpfullness and concern with my suggestion/issue/need.
Everyday D
10mo ago
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Works for Everyday Dose
Hey Janice, Emily here, from the Everyday Dose feedback team ✨ Thank you so much for taking the time to share such an amazing review, its means so much to us! First, I want to sincerely apologize that your initial interaction didn’t reflect the care and respect we aim to give every member of our community. That’s never the experience we want anyone to have, and I’m genuinely sorry for the frustration and disappointment you felt! That said, I’m so deeply grateful you gave us another chance, and beyond happy to hear that Tanya was able to turn things around with such compassion and grace. You captured her spirit so beautifully, and I couldn’t agree more: she’s a gem. Her empathy and professionalism are what we strive to lead with every day, and I’m so glad she reminded you of that kind of kindness we all deserve, we are so lucky to have her! 💜 We’ll be sure to pass your words on to her (she’ll be so touched), and I can assure you your feedback will be taken seriously. If there’s ever anything more you’d like to share, or if we can continue to support you in any way, we’re always here at [email protected]. Sending so much appreciation and warmth your way, here’s to moving forward with care, kindness, and support in every sip ☕️💖