Ive tried Bonafide for a few months. The products are expensive but seemed to promise to fix all the feminine issues I was having - so they seemed worth it. After trying them for about 6 months I decided there had no change - which was disappointing and decided to no longer use the products. I forgot that I had auto ship set up (you get a discount doing it that way) and was auto charged at 2:30 am for the shipment. I called the next morning and was told there was nothing they could do as the order had already processed but that once I receive it I can return it for a full refund. This was frustrating because I called within less than 12 hrs of the order processing but there was still nothing they could do. Once I received the order, I followed the return process, I do not have a printer and USPS could not print the return label they provided so I had to call Bonafide back and hope they could send a QR code. Luckily, they could - I also asked the rep on the phone to make sure that all future auto ships were cancelled , she confirmed that they were. Fast forward to do day, I am once again being charged an auto ship at 230 in the morning and catching it within 12 hrs only to be told it’s too late to cancel. I logged into my account to see that only 1/4 products were actually cancelled. I an incredibly frustrated with Bonafide. Not only did they not cancel my auto shipments when I requested this, their products do not work and you have to complete multiple steps to return products. Be careful if you sign up for auto ship.