Beginning Boutique reviews and discussion

Don't think of purchasing anything from this company. I paid over $120.00 for a dress on October 21 and they have lost the package. Their refusal to help is ridiculous. And now I am out all that money. They kept telling me 'wait' and see if the package showed up. It has been in Sydney, Australia since October 29. I had regular correspondence from this company until today when they have decided to block my email address. Run away from this company as fast as you can. They don't deserve the title of company. Their reviews on their web site must be fake. I wrote a bad review on their site and they won't post it

Horrible customer service, and extremely poor quality! My daughter purchased a dress from this company and we canceled the order within five minutes. They have a 14 day moneyback guarantee. When I went to get my money back, they explained that because I did not wait for the dress to arrive, I was not entitled to my money back, and I would receive a store credit. Crazy, right? The most unprofessional and ridiculous group I think I’ve worked with in the business world in quite some time. The young lady proceeded to explain that I will need to wait for the dress to arrive, and then ship it back to them if indeed, I would like a refund. Insane customer service, and very poor quality dress, which was why we chose to not proceed with the item. My daughter realized she had purchased a dress from this company last year and it fell apart. Literally the first time she wore it. Look for other options that are more customer service friendly and lenient return policies as this group is looking for any way, shape or form to keep your money. Run!

Be careful when ordering from this site. They only have a 14-day return window and they charge you a $13.95 restocking fee per order unless you reach out to them and ask to consolidate returns. If you are ordering a dress for a occasion you will not have a big window to do returns. They also only accept returns USPS so you have to go to an actual Post Office. The quality is ok, but not worth the price and the short return window and even as a new customer they would not budge. I won't let my daughter order from there again.

Shoppers Beware! Beginning Boutique and it's founder Sarah Timmerman are engaged in a scam operation to fraudulently harm customers and steal their private information: Background & Facts: On, May 16th, I purchased $593.70 worth of products and selected 4-6 day rush DHL shipping for a present. On May 17th, Beginning Boutique aka Sarah Timmerman's team wrote me and asked for screenshots of my bank account (in violation of Australian privacy laws.) After informing them their request was illegal and in violation of consumer protection laws. They asked me to tell them (via email) the transaction information verifying their corporate entity and the transaction details. I finally decided to trust the company and sent them screenshot of my credit card information verifying the transaction and verifying the the purchase was authorized. After waisting hours of my time (and phishing for personal bank screenshots and personal information,) they thanked me for sending them my credit card statements. Sarah Timmerman's team then told me that I had sent "all the information required," After they had conned me into sending them my account information and personal credit card statements they canceled my order! They even confirmed in writing that I had sent "everything required" then canceled everything after wasting hours of my time. This company is not legitimate: They are operating some type of consumer phishing scam to trick people into sending in bank screenshots and personal credit card statements. My opinion is to Stay Away!